CMA's Colonial Honda

"Ty" was straightforward and to the point. Our experience was really hassle free and easy. We got the price we wanted and we're really impressed with all the new technology on the 2012 CR-V; seems experience was really hassle free and easy. We got the price we wanted and we're really impressed with all the new technology on the 2012 CR-V; seems to be some pretty neat updates from the 2011. Everyone was friendly and easy to work with. Also I asked "Ty" a lot of questions and he actually knew what he was talking about and didn't try to b.s. me, which was good because I would have known better :) Overall thought it was great and we're happy with the service and the product and the people! Thanks Ty! More

I THOROUGHLY enjoyed the car buying process with Colonial Honda. My initial experience with this dealership was based upon a vehicle that I viewed on line. Received a very personable, professional & expedi Honda. My initial experience with this dealership was based upon a vehicle that I viewed on line. Received a very personable, professional & expeditious response from Miss Angela Ramsey. She worked quickly with obtaining my application & getting me financed in conjunction with Kevin Rogers. I must say that this is my 3 automobile purchase & BY FAR THIS experience excelled ALL the rest. My husband is returning to the work force on Jan 2. I recently reentered to the work force & lost my 2007 Camry in a motor vehicle accident back in March 2010. I was actively shopping for vehicles from April - June 2010. I went to Priority Toyota (next door) & Victory Nissan (now Sheehy Nissan). Their salespersons "Tony" & "Sam" could not compete in any fashion with this dealership nor the caliber of salespersons that I was acquainted with during my sales experience with Miss Ramsey. She did not bother me repeatedly with redundant questions. And when the sales portion was completed she made certain that I had a full tank of gas, license plates installed, a brief tutorial on the vehicle prior to exiting the lot, insurance transferred to the new car that I purchased & a service appointment scheduled (including the car detail that will be done during the service trip). Prayerfully this vehicle will run well for a long time. This portion of the buying & ownership experience remains to be seen. If this portion of the process is anything like the sales experience. I will DEFINITELY be referring family, friends as well as being a repeat customer during my NEXT vehicle purchase. More

I recently bought my second vehicle from Colonial Honda in December of 2011. Each time the sales staff and management at Colonial Honda were excellent to work with. They took a no pressure approach to bu in December of 2011. Each time the sales staff and management at Colonial Honda were excellent to work with. They took a no pressure approach to buying and worked hard to ensure that my needs were met. For prospective buyers who will have children with them, Colonial Honda provided a relaxed/accomodating space for my children so that my wife and I could complete the purchase of her new car. I highly recommend Colonial Honda to anyone in the Richmond area, they worked hard to achieve to their slogan of "making it worth your while". They worked to ensure that my wife and I had the car buying experience we desired and that we walked away knowing that we got the best deal. More

Ty spent many hours with me. I test drove several vehicles. He honored all of my requests. He even arranged that I could take a car home overnight to be sure that I liked it. When I did not like t vehicles. He honored all of my requests. He even arranged that I could take a car home overnight to be sure that I liked it. When I did not like that car, he spent more time to find the vehicle that I really liked. He worked with the sales managers and others on my behalf. Ty was always professional and pleasant. Goodness knows, I gave him reason enough to quit on me, but he didn't. I appreciate his excellent customer service. More

I HAVE TWO HONDAS. MY 1996 WAS BROUGHT IN BECAUSE I THE MOTOR WAS REVING. THEY FIXED IT FOR $202.00 AND THE ENGIN CHECK LIGHT IS STILL ON. i GO BACK IN TO ASK WHY IT IS STILL ON AND "MEGAN" TELLS ME THAT I MOTOR WAS REVING. THEY FIXED IT FOR $202.00 AND THE ENGIN CHECK LIGHT IS STILL ON. i GO BACK IN TO ASK WHY IT IS STILL ON AND "MEGAN" TELLS ME THAT IT COST EXTRA AND HAD NOTHING TO DO WITH WHY I BROUGHT MY CAR IN.THIS IS CRAP. I WILL NEVER BRING MY CAR BACK HERE AGAIN. More

We had a great experience at Colonial Honda and Mr. Winfield was friendly and very helpful with our decision in purchasing our new Honda Pilot. Winfield was friendly and very helpful with our decision in purchasing our new Honda Pilot. More

Our family has been going to Colonial Honda to deal with Gordon for many years now. He is always very personable, funny, and he always does his best. It's always a pleasure to come down to deal with Gordon. Gordon for many years now. He is always very personable, funny, and he always does his best. It's always a pleasure to come down to deal with Gordon. We highly recommend him to anyone who wants friendly service and a great atomsphere More

We just purchased a 2011 Honda CRV from this dealership. Our experience dealing with Robert (sales), Kevin (sales manager) and Mike (financing) was outstanding. Everyone was friendly and provided fantastic Our experience dealing with Robert (sales), Kevin (sales manager) and Mike (financing) was outstanding. Everyone was friendly and provided fantastic customer service. No high pressured sales. I would highly recommend this dealership for purchasing your new or used vehicle. Thanks Colonial Honda...number 1 in our book!!! More

I would recommend for the sales side, however, not for the service side and they don't believe in good customer relations and making things right. This would be a last resort for me to ever buy a used or the service side and they don't believe in good customer relations and making things right. This would be a last resort for me to ever buy a used or new car due to their service departmens lack of customer service. More

Gordon Winfield is my sales person... I have purchased 5 cars from him and have always been treated fairly, honestly, and as a friend... plus he is funny but purposeful gentlemen... His sales style is perfe cars from him and have always been treated fairly, honestly, and as a friend... plus he is funny but purposeful gentlemen... His sales style is perfect for me... fast, efficient, educational, purposeful, and complete. In my humble opinion, when he tires of selling Hondas, he should go to a University and teach salesmanship... he is just that good. The team behind him, the management and financial team are competent and professional and the maintenance team are extreme awesome sauce (a highly technical term for exceeds expectations in everyway). I drive up from Williamsburg to utilize this dealership... almost an hour away... they are just that good... More