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CMA's Colonial Honda
South Chesterfield, VA
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So far it has. Een great. Jimmy is possibly the most pleasant sales person I have worked with in any field in years. Chad in service was equally helpful with the small issue I had. It's only been 3 days pleasant sales person I have worked with in any field in years. Chad in service was equally helpful with the small issue I had. It's only been 3 days or so but at this point I couldn't be happier. More
I don't think I've ever actually "trusted" anyone in a car dealership UNTIL I came to Colonial Honda. Over the years, I've been involved in the purchase/lease/co-signing of six vehicles from anyone in a car dealership UNTIL I came to Colonial Honda. Over the years, I've been involved in the purchase/lease/co-signing of six vehicles from them. Gordon Winfield is the reason I keep coming back to buy from Colonial Honda. The reason I use Colonial Honda for all my maintenance needs is mainly the fact that I also have learned I can trust Carl who is the head of the maintenance folks there. They are amazing. Whenever I have a concern, all I have to do is talk with Gordon about it and he explains it to my satisfaction. That man is far and beyond any car salesman I've ever known. Not only would I recommend him to ANYONE, I also trust him. I don't purchase cars very often, my last car I had for 12 years. But that doesn't matter either. They always treat me like a "special" customer. Like I was their BEST customer. Like I said, I don't buy new cars very often, but even so, when I went last week to buy a car, after we talked about five minutes, Gordon knew just what I was wanting. The FIRST car he brought for me to look at was the ONLY car I needed to see. It had everything that I wanted. Can you imagine going to buy a car and finding "the one" on the first try? That's because Gordon wanted to help me find the exact right car. He cares! And I really do appreciate it. And, I don't respond well to any sorts of "pressure" to buy. Gordon knows that, too, and never even hinted at any pressure. He and the others involved in making the deal with me gave me a better deal that I would have ever expected and then let me alone to decide. It didn't take long to make a decision about that deal. I couldn't have asked for any better. It won't take a new customer very long to understand that this dealership treats you RIGHT. It's just amazing to me that after all these years, and how much this dealership has grown, they still treat me like part of the "family". Oh, and the Accord I just bought is amazing. And, I've almost already learned how to "fly" it! Amazing how much cars can change in a decade or so..... More
I have been buying Hondas for 20 years and Colonial Heonda is the ONLY dealership that I will by my cars. Gordon Winfield is an outstnding salesman. He will work with you to get the best possible price Heonda is the ONLY dealership that I will by my cars. Gordon Winfield is an outstnding salesman. He will work with you to get the best possible price and give you the best service as much as he can. The service department, headed by Carl Soloe, is outstanding. Carl will go out of his way to make sure that every customer is treated fairly and that there are no unnecessary repairs made to the car. I have used only one mechanic in all of my years dealing with Colonial Honda. His name is Norman Love. Norman treats my car as if it were his. He looks out for problems that may by coming in the future and gives me a "heads up" so I can be aware of them. He always treats me like I am the only customer that he has. I feel like more of a family member than a customer. Daniel Weigratz is the service writer. He will always get my appointments scheduled at the exact time that I request and he makes sure that all work is performed in a professional manner. As mentioned above, I have been buying Hondas for 20 years. Four reasons that I continue to return to Colonial Honda are the gentleman that I have mentioned. They are the backbone of the company. I constantly mention them to my friends and whenever someone asks me where I bought my car, I always tell them that it is Colonial Honda and the reason is because of these four gentlemen. I cannot say enough positive things about these men. They are the benchmark by wich all dealerships should try to measure up to. More
This was our first experience buying our new Honda Accord from Colonial. My husband and I were looking online at your website and found the car we liked. Mr Tom Farlow was our salesman. He was so helpful in from Colonial. My husband and I were looking online at your website and found the car we liked. Mr Tom Farlow was our salesman. He was so helpful in all aspects in purchasing our car. He was polite, courteous, and knowledgeable in answering our questions and concerns. The entire buying process was absolutely an amazing experience for both my husband and I. We could not be happier in our purchase. We love the Honda Accord. Also thanks to Mike Revell(financing), who was also very friendly and helpful. We will continue to tell our friends and family about Colonial. In fact our daughter is considering getting a new car soon. Again, thank you Tom for making our car buying a wonderful experience. We look forward to doing business again with you. More
This was our first experience working with Colonial Honda and it was a great one! Richard Miller was a joy to work with. This was our families first time buying a Honda but we felt very comfortable and rea and it was a great one! Richard Miller was a joy to work with. This was our families first time buying a Honda but we felt very comfortable and reassured of the quality with the choice we were making. Richard was very helpful and patient throughout the process as this was a buy that took some time to make a decision about. As a family of 5 we wanted to be sure the Odyssey was the way to go and working with Richard made car buying/shopping less stressful. It is nice to see that not all dealerships are "pushy" and actually care to learn what the customer needs instead of trying to sell what the dealership needs to move! I would recommend Colonial Honda to anyone looking to buy their next vehicle and highly recommend Richard Miller to help you find the right car for you! More
We want to recommend Colonial Honda overall as the place to purchase a safe, quality, reliable vehicle. The sales and finance people are superb to work with. The sales people are not pushy,don't hound or ho to purchase a safe, quality, reliable vehicle. The sales and finance people are superb to work with. The sales people are not pushy,don't hound or hover; yet they are available to serve and answer any questions. They make the effort to meet your personal needs. This is our families 3rd Honda purchase in 3 years. My son has a Honda Fit, we have a Honda CR-V and now the proud owners of a Honda Civic. "TY' greeted my husband the other day while he was browsing the lot. My husband told me about "TY", how nice, friendly, and helpful he had been with him. We returned this evening and I personally saw that "TY' was everything my husband said, and more. "TY" is knowledgable, informative, he listens, and he made us a GREAT deal on our purchase and our trade-in. So glad we had him to serve us. He has a warm and friendly smile and demeanor. More
Very Professional, Great consulting, I was able to make a good decision with the help of my salesperson Ty Ozgeng! I will Recommend to All friends and clients! good decision with the help of my salesperson Ty Ozgeng! I will Recommend to All friends and clients! More
Gordon wasn't pushy and gave us a price better than Pearson Honda's best price the first time. We had purchased a CRV from Pearson Honda two years before, but purchased this car from Gordon at Colonia Pearson Honda's best price the first time. We had purchased a CRV from Pearson Honda two years before, but purchased this car from Gordon at Colonial Honda. We have also referred a friend to Gordon and she purchased a new Honda from him last Fall. More
As soon as I stepped out of my vehicle, Ty was right there ready and excited to guide me in my search for a car. Arriving at the dealership, I did not know exactly what i was looking for, but Ty did his there ready and excited to guide me in my search for a car. Arriving at the dealership, I did not know exactly what i was looking for, but Ty did his best to narrow down the search for me, all the while making sure I was getting the best possible deal. Keeping in mind the whole time what would be the most practical choice for my daily driver. Once I set my eyes on the vehicle that I ended up purchasing, I knew it was the one that I wanted. However, the car was a manual... I had had a little bit of experience with driving a 5-speed, but wasn't entirely sure I was ready to make one my first car. Hearing this, Ty took the time to get in the vehicle with me and ride around the parking lot, showing me exactly how to operate the vehicle to the best of my ability, and did not stop until he knew that I was completely comfortable with being behind the wheel. I was very pleased to have such a friendly person help me find my first vehicle. I could tell that Ty truly cared about my best interest & tried his best to get me the best deal possible. Once again, I could not have asked for a better dealer today, and would refer this man to anyone wanting to find a car that they would be 100% satisfied with. I am very pleased with the service I received today. More
Dealing with Gordan Winfield was a great experience. He never pressured to sell the vehicle to me. He explained everything as professional as could be about the vehicle. never pressured to sell the vehicle to me. He explained everything as professional as could be about the vehicle. More