CMA's Colonial Honda

We initially went to Colonial Honda around 15 June 2013 and met with sales associate Chris McKinney. At the time we were just looking, and Chris did not pressure us, but gave us some options to consider. and met with sales associate Chris McKinney. At the time we were just looking, and Chris did not pressure us, but gave us some options to consider. He contacted us about a week later, but we were still not ready. We returned to Colonial Honda on 29 June 2013, and asked for Chris. He was working with another customer, so introduced us to Fred Chenault. Fred was extremely knowledgeable and had the answers to probably every question we asked. He explained the vehicle to us before the test drive, and explained the car's operation during the test drive. Fred Chenault was professional and courteous. Although I'm sure anxious for a sale, he did not strong-pitch us, but was patient and respectful. He appears quite at ease and comfortable working with the public, and he also appeared to believe in the product he was trying to sell. When we were ready to buy, Fred explained the process and introduced us to Mike Revell to complete the sales transaction. Mike worked with us in getting what I believe was a very reasonable deal. The customer always wants to get a great deal, and I think Mike helped us reach our goal. He also was quite familiar with the USAA car buying service and so was prepared to work with us every step of the way. I had been bringing my 2002 Honda Accord to Colonial Honda since at least 2007, and had been extremely satisfied with the service. Since Honda has a great reputation, and since Colonial Honda participates with USAA, it made sense to see what Colonial Honda was willing to do. The sales department came through and I have no doubt when I need to bring my 2013 Honda Accord in for service, I will continue to get great service. I also appreciate the free one-year car washes. I have actually hit 40mpg on the highway and enjoy the comfort and added safety features (i.e. display screen for right turns and reverse). It is also MUCH quieter than my 2002 Honda. Overall, very satisfied experience with Colonial Honda sales and service. Thank you. More

Richard at Colonial Honda was great to deal with. Very professional and quick responses to my emails. Overall I had a great experience at Colonial. professional and quick responses to my emails. Overall I had a great experience at Colonial. More

My wife, Linda & I did not expect to purchase a new car when we first talked to David. However, the car, a AWD CRV basically sold itself, with some help for David. We first looked at Hyundai, but fe car when we first talked to David. However, the car, a AWD CRV basically sold itself, with some help for David. We first looked at Hyundai, but felt that the Honda although a little more expensive was the better buy, and made more sense for us. And I also got a sunroof. More

The staff at Colonial Honda are top notch, this was by far the best car buying experience we have EVER had! If anyone is in the market for a vehicle I would go to Colonial Honda first, no matter how far far the best car buying experience we have EVER had! If anyone is in the market for a vehicle I would go to Colonial Honda first, no matter how far the drive is. We live about an hour away and it was well worth the time and drive over to Colonial Honda. We went to another dealership to look at different vehicle and it was AWFUL!!! Start your vehicle search at Colonial Honda first, Marlon, David, Tim and Mike are WONDERFUL!!!! More

I went to Colonial Honda based on previous good experience and am pleased to say I was not disappointed in the least. I felt they honored my time by giving me a very competitive price immediately w experience and am pleased to say I was not disappointed in the least. I felt they honored my time by giving me a very competitive price immediately without the hassle many dealerships seem to enjoy. The salesperson I sought out was Richard Miller who was again a huge help. Richard happened to not be available on the best day for me to return to the dealership and Kia Young was willing to step in and provided excellent service. It was a pleasure to see such an example of teamwork in providing friendly professional support to a customer. More

We had a great experience purchasing our new honda odyssey Mr kysor was very knowlegeable and friendly he eplained a lot to us and we where very pleased thank you mr kysor odyssey Mr kysor was very knowlegeable and friendly he eplained a lot to us and we where very pleased thank you mr kysor More

The best dealership experience ever. Tom was awesome. If I lived in VA. I would recommend Tom to everyone. Thank you for a great deal. I lived in VA. I would recommend Tom to everyone. Thank you for a great deal. More

Angela Ramsey did a great job. I made it clear to her that I wanted to make a deal without playing the typical car buying games that are so typical at most dealerships. She was professional, and did eve that I wanted to make a deal without playing the typical car buying games that are so typical at most dealerships. She was professional, and did everything she could to make the process happen smoothly and quickly. On a negative note, I almost walked away because of the attitude of Tim Cosgrove (sales manager). When I questioned what I perceived as a very low trade in offer, Tim was condescending, rude and very unprofessional. His quote to me was that I "was in no position to strong arm him into an unrealistic offer" for my trade. Tim came across as that old school car salesman that gives the industry it's bad reputation. In the end, Colonial Honda had the vehicle I wanted and Angela was a consummate professional in the way she handled our transaction. She's the reason I ultimately bought and the reason I would recommend others to Colonial Honda. More

Mr. Winfield was a great saleman and was able to get the Pilot we wanted from another dealership in a few days and gave us an excellent price. Everyone at the dealership was very friendly and helpful. The Pilot we wanted from another dealership in a few days and gave us an excellent price. Everyone at the dealership was very friendly and helpful. The finance officer was very informative and processed the paperwork in a very timely manner. I would certainly recommend Colonial Honda and the great experience we had in buying our vehicle. I was very impressed that a few days after purchasing our vehicle we received a call from the General Manager thanking us for our purchase. More

I orginally dealt with Kia via the internet. The initial quote was reasonable I felt and she was very professional. Buying a vehicle is not my favorite thing to do. It is typically stressful and I really d quote was reasonable I felt and she was very professional. Buying a vehicle is not my favorite thing to do. It is typically stressful and I really do not like negotiating a price back and forth. I decided to visit the dealer with the intention of buying soon. I had been looking for month or so. Regarding the initial price, I was actually told by another dealer that I would not be able to buy for that price. I visited the dealer and was asked if I was ready to buy today. I advised her that depends on the price. I was told the price is what I quoted you yesterday. Bottom line was the process was fairly stress free. The salesman and finance manager were very professional and handled things very well. This is not that abnormal when buying a vehicle on that first day unfortunately. However, I sincerely believe my return trips for issues or concerns will be handled just as professionally. All questions that day were answered without hesitation and honestly in my opinion. I am very thorough and forward with my questions and the staff never stumbled or gave me any indication that they were there for any reason other than to satisfy my every concern. Keep up the good work and I will recommend you to anyone. Keith More