CMA's Colonial Honda
South Chesterfield, VA
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Jimmy was the only guy I dealt with and he literally represented the whole dealership. Most of my discussion and negotiating was done by email and phone. One of the reason I will prefer and recommend th represented the whole dealership. Most of my discussion and negotiating was done by email and phone. One of the reason I will prefer and recommend this dealership/Jimmy is because he goes above and beyond his work responsibilities. Cares for the customer, he drove around 30 miles to give me a ride after the deal was confirmed on the phone. I was so confident that I did not care for a ride back as I knew I will get the best deal and will drive back in my new Car Honda Odyssey. He will go a long way with this personality More
Walked up greeted politely by one salesman who was very friendly. We asked for Mr. Winfield and he greeted us within a minute and was very friendly as always. He pulled car off lot and offered test drive friendly. We asked for Mr. Winfield and he greeted us within a minute and was very friendly as always. He pulled car off lot and offered test drive while describing positive points of car. No wasted time for either party. Within 30 minutes we were ready to purchase car and he had pulled credit and did initial paper work and had our trade-in checked. The longest part of it all was when we had to do paperwork/contract. That too was made as pleasant as possible. Since we were transferring license it was longer but not bad. When we were finished our car was ready to drive off lot. Experience at dealership could not have been better and Mr. Winfield was businesslike but personable: experienced and informative but not PUSHY. He made the whole process move fast and smooth. We would recommend him to anyone who wants to buy a car so, the dealership benefits also. Overall great experience. More
We purchased our new CRV yesterday and the people we dealt with at Colonial went above and beyond the call of duty to assist us. James Parker is our salesperson and he was so helpful, understanding and dealt with at Colonial went above and beyond the call of duty to assist us. James Parker is our salesperson and he was so helpful, understanding and pleasant to deal with. I am certain he will have a long and prosperous career with Colonial Honda. I am thoroughly enjoying my CRV and I thank you all very much. More
Mark Clagett was my salesperson and I really enjoyed working with him. He was helpful in finding a vehicle that I wanted and could afford. He has been proactive in solving all issues and concerns that I working with him. He was helpful in finding a vehicle that I wanted and could afford. He has been proactive in solving all issues and concerns that I had and has kept in touch with me to follow up on how the vehicle is working out for me. Mark is a great asset for Colonial Honda and I will recommend him to my family and friends. I am very impressed with Colonial Honda's treatment of their customers and can see why their reputation is so great. More
Super friendly people! Dave really took his time to listen to what I was looking for and because I took so many people with me, everyone had an opinion of their own. Dave would speak to me, myself, abo listen to what I was looking for and because I took so many people with me, everyone had an opinion of their own. Dave would speak to me, myself, about my car and not let others tell him what I "should" get. More
I went in to have my CRV inspected and oil changed, ending up buying a new vehicle. I was a little disappointed that I still had to pay for the service performed on the vehicle I traded in. Otherwise ending up buying a new vehicle. I was a little disappointed that I still had to pay for the service performed on the vehicle I traded in. Otherwise I was very happy with the service. I had a doctors appointment that afternoon, I still made it on time. Fast Service. More
I visited Colonial Honda just to look. James Parker visited me in the parking lot on a VERY hot day without hesitation even though I told him that I was just looking. He was very interested in what my visited me in the parking lot on a VERY hot day without hesitation even though I told him that I was just looking. He was very interested in what my needs were for the vehicle and worked with me to figure some numbers. I knew when I left him that day that the Honda CRV was the car for me. However, due to time constraints, I knew that I would only be able to bring my husband back the next night or not for another week. I knew that James was off the next night, so I let him know. James said, "No problem, I will be there." This type of commitment from someone is almost unheard of. I appreciate his willingness to go the extra mile to accommodate my needs, it definitely goes noticed. Mr. Parker was professional and was very nice to me and my family. I will recommend him to anyone that I can. More
I had a great experience at Colonial Honda. Richard was friendly, helpful, and made me feel at home purchasing my first new car. I would highly recommend Colonial Honda, especially Richard, to anyone look friendly, helpful, and made me feel at home purchasing my first new car. I would highly recommend Colonial Honda, especially Richard, to anyone looking to purchase a vehicle. More
This is the second car purchase I have made from Colonial Honda. This time around the process was even better than the last. I used the Internet sales service and negotiated everything remotely. It was super Honda. This time around the process was even better than the last. I used the Internet sales service and negotiated everything remotely. It was super easy, and the price was very pleasing. I have lots of great things to say about this dealership and Jimmy who was my sales associate. I had to bypass two other Honda dealerships just to get to Colonial, and it is not that convient for me to get there. That should say something for the appeal of the customer service. The free car wash voucher is awesome! More
James, and all of the employees, at Colonial Honda are quite fantastic! They truly are all about customer service and doing whatever they can to assist you in finding the right car for you. They did not r quite fantastic! They truly are all about customer service and doing whatever they can to assist you in finding the right car for you. They did not rush me at any point. I test drove quite a few cars. James was very patient and worked hard to make sure he assisted me in finding my new car at a fantastic rate. I highly recommend Colonial Honda and every member of their team to anyone looking for their next car purchase! More