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CMA's Colonial Honda
South Chesterfield, VA
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I purchased my new CRV during a very stressful period due to illness of a loved one. Marlon was very patient as well as pleasant with me. He made sure I had his phone number in case I needed answers after to illness of a loved one. Marlon was very patient as well as pleasant with me. He made sure I had his phone number in case I needed answers after making the purchase. I will refer people looking to purchase a vehicle directly to him. More
David Willoughby had us in and out in less then an hour! His customer service exceeds 5*'s! Most dealerships will make you feel pressured and annoy you with a million phone calls. David didn't do any of t His customer service exceeds 5*'s! Most dealerships will make you feel pressured and annoy you with a million phone calls. David didn't do any of those! I would recommend him to anyone looking to purchase a new or used vehicle! More
We bought a CR-V, that honestly sold itself because of its features: console, leather, gas mileage, navigation, and quality of the Honda brand. Chris McKinney just made the decision easy! His no hassle its features: console, leather, gas mileage, navigation, and quality of the Honda brand. Chris McKinney just made the decision easy! His no hassle, helpful attitude was just what we wanted after another Honda dealer was contacting us daily and sometimes two times a day just to test drive a car (even after we had told him we were not in any hurry and wanted to test drive a multitude of brands and cars). When we were ready to buy late on a Thursday evening, Chris offered to work out the deal that night, Friday or Saturday, at our convenience. Saturday with a 9:30 am appointment, Chris, Kenny, and Rebekah made it easy. They were friendly, personable and made sure we were comfortable (as well as our two children). We had a great experience and will return to Colonial Honda for additional needs in the future. More
From the moment James approached us, his exemplary customer service showed through. After test driving the Chrysler Crossfire, I also test drove other vehicles the following week. My husband decided customer service showed through. After test driving the Chrysler Crossfire, I also test drove other vehicles the following week. My husband decided he wanted to get the Crossfire for me as an anniversary gift, so I contacted James and he was gracious to us, never pushy, rude or unprofessional. If we purchase from your dealership again, we will seek out James Parker. Thank you for the best customer service at a car dealership we ever encountered! Respectfully, Nancy Miles Love my Crossfire! More
I came in after a call asking if I would consider trading my 2011 crv for a 2013 edition. I was very skeptical when I came in. Mark greeted me immediately and walked me through the changes made between the my 2011 crv for a 2013 edition. I was very skeptical when I came in. Mark greeted me immediately and walked me through the changes made between the two models. He was patient in the negotiations and set clear expectations throughout the process. I love my new car and would happily recommend both Mark and Colonial Honda to friends, . More
Dane is amazing! He made the whole buying experience easy. We did not feel pressured. Dane's knowledge of the Odyssey was very impressive. He even took time to show us every feature, and made sure we we easy. We did not feel pressured. Dane's knowledge of the Odyssey was very impressive. He even took time to show us every feature, and made sure we were comfortable before leaving the lot. We would recommend Colonial Honda to everyone! More
We had a great experience buying a slightly used 2011 Honda CR-V from Jimmy Monger at Colonial Honda. From the very first e-mail inquiry from us, Jimmy was responsive and knowledgeable. He was able to Honda CR-V from Jimmy Monger at Colonial Honda. From the very first e-mail inquiry from us, Jimmy was responsive and knowledgeable. He was able to arrange it so we only had to make a single trip to the dealership to make our purchase. Since we live 22 miles away, we appreciated being able to do this. And the internet price of our CR-V was, by far, the best price in the Richmond area. It was the easiest car purchase we have ever made. Thanks, Jimmy! More
Marlon was an exceptional sales person. He was straight forward and made me so happy. I walked in looking for a used car and he put me in a brand new 2013 Honda Civic Sedan LX I would recommend anyone to h forward and made me so happy. I walked in looking for a used car and he put me in a brand new 2013 Honda Civic Sedan LX I would recommend anyone to him. He is well trained in his job and it shows, I rated him as my own personal #1 Salesman for 2013. His personality was above and beyond he is truly an asset to the Honda Family I plan on stopping in to visit him when I need anything for my Civic. Thank you Marlon so much and the rest of the team that made everything possible. Ms. Stacy Hayes More
From start to finish I received excellent service and advice from both Mr. Halprin and Ms. Tanner. They answered any questions I had and explained the process of buying a car as I had not purchased a car advice from both Mr. Halprin and Ms. Tanner. They answered any questions I had and explained the process of buying a car as I had not purchased a car before. I revisited the dealership and was met with the same friendliness. More