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CMA's Colonial Honda
South Chesterfield, VA
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The process of purchasing a vehicle for our son was stress free and a positive expierence. The salesman James provided excellent customer service. He worked really hard to get the car for us that our s stress free and a positive expierence. The salesman James provided excellent customer service. He worked really hard to get the car for us that our son fell in love with. The financing process with Rebekah was also positive she explained in detail all of our options. Any questions that we had were answered by James or Rebekah. The best part was that it was all very relaxed with no pressure. This is the third vehicle that we have purchased from Colonial Honda (1 new and 2 used). The next time we are in the market for a car Colonial Honda will be our first stop due to the superior customer service provided. Thanks for all you do! More
After reviewing the Honda Ridgeline online at Kelly Blue Book.com, I felt that the price I was shown for the vehicle at Colonial Honda was fair, as well as the trade in value for my previous car that they o Book.com, I felt that the price I was shown for the vehicle at Colonial Honda was fair, as well as the trade in value for my previous car that they offered me. The service provided to me was great, it was a no hassle process. Mr. Miller took his time explaining everything to me and answered all of my questions clearly. Mr. Revell was very knowledgeable about his job and what was needed on my behalf, he made the process very easy for me. My overall experience with Colonial Honda was wonderful and I would recommend them for their excellent customer service. More
After driving a 95 Honda Prelude, I decided it was time for a new car. Did a month of online research and visited all the dealership in my area. So after emailing and speaking my the salesman, I had it na for a new car. Did a month of online research and visited all the dealership in my area. So after emailing and speaking my the salesman, I had it narrowed it down to 2 dealerships. But colonial was the first one I dealt with and they meet the competitors price ,so I felt it was only fair to give them my business. I just knew i would have to approach the car buying experience like a battle , but it was very much the opposite. Colonial Honda Jimmy ,Grace .etc.. were extremely friendly, helpful and knowledgeable. They did everything they could to meet my needs and get me the car without being pushy or overbearing. My experience was great and I love my new car ! Thanks More
Sales staff are friendly and strive to be helpful; they appear to be concerned for their customer's preferences, needs, and satisfaction (no pushiness or pressure). The facility is inviting, not overly cr appear to be concerned for their customer's preferences, needs, and satisfaction (no pushiness or pressure). The facility is inviting, not overly crowded, and offers a full selection of new car Honda models. More
Both workers were very friendly. The costumer service was terrific from Merlon. We were cars shopping and Merlon approached us and persistently persuaded us to purchase a car from Honda but in a nicely was terrific from Merlon. We were cars shopping and Merlon approached us and persistently persuaded us to purchase a car from Honda but in a nicely manners. Eric was our dealership throughout the whole process but I pointed out Merlon because his costumer service was really excellent as well. Eric was also helpful during the car purchasing process but he was more helpful after we purchased the car. Overall, it was a great experience working with Eric and Merlon. More
We requested a price online through AAA, and received a call within seconds of the request. The price offered was the best around and even included an extended warranty on the powertrain. A fair price was call within seconds of the request. The price offered was the best around and even included an extended warranty on the powertrain. A fair price was offered for our trade-in, and the deal was consummated in two days. In my 43 years of buying cars, Colonial Honda is an anomaly. The reason I say this is that it is the only dealership selling cars that I would send a loved one to and have no reservations about them being treated with respect, kindness and efficiency. I had to travel two hours to get to the dealership and was in quite a bit of pain, just making the trip. But finding this rare organization was, without a doubt, worth it. If someone had told me that such a dealership existed, I would have thought they were lying to me because my experience with salespeople from the major automobile brands has been poor, to say the least. I will go out of my way to send as many people to Colonial Honda that are interested in the brand as I possibly can. You see, I believe in rewarding people who act professionally and strive for excellence. It is also important to recognize the individuals who prepped the car and the service department that corrected a minor imbalance in one of the wheels that brought up the performance on the highway to absolute perfection. Needless to say, I will be doing business with these people again. I am extremely happy with my encounter with Colonial Honda. Jimmy Monger's exemplary attentiveness to detail is amazing. More
Our experience with the entire staff of Colonial Honda was excellent. Our sales person went way above and beyond making us feel comfortable in all respects. Everyone we encountered was amiable and helpf was excellent. Our sales person went way above and beyond making us feel comfortable in all respects. Everyone we encountered was amiable and helpful. The sales manager's interaction made us feel at home and future support for our new vehicle will be extraordinary. We will definitely recommend this dealership to anyone who inquires. More
Very good customer service. Tom was great, super accommodating and easy to work with. Great dealer. Supportive of the military and very happy with my new Honda Accord Coupe accommodating and easy to work with. Great dealer. Supportive of the military and very happy with my new Honda Accord Coupe More
The employees of this facility, all who are named above, went well above their duties to take care and resolve the issues related to my purchase of my vehicle. I can't express my appreciation for the timely went well above their duties to take care and resolve the issues related to my purchase of my vehicle. I can't express my appreciation for the timely and professional manner in which information was relayed to me. I am thankful for going to Colonial Honda to make my wonderful purchase; and once again to say "Thanks" for all of your assistance. More