CMA's Colonial Honda
South Chesterfield, VA
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I had an absolutely amazing experience with Colonial Honda. From the moment I received an online quote, Jimmy Monger made it his personal mission to make sure that all of my questions were answered, and Honda. From the moment I received an online quote, Jimmy Monger made it his personal mission to make sure that all of my questions were answered, and that I understood everything about the vehicle that I was purchasing. I purchased a 2013 Honda Fit through USAA's online car-buying service, and the price was absolutely unbeatable. IT was much lower than all the other dealerships in the area. But despite the low sticker price, Jimmy didn't rush me through -- he took several hours with me that day to just make sure that I understood what all of the terms meant, and what the bottom line of this purchase would be for me. I have to hand it to Jimmy Monger and the rest of the sales and finance team -- for a first time car buyer, it was an extremely comfortable, no-hassle and no-pressure process. I felt like I had all of the best information to make the most informed decisions, and I am extremely satisfied with the outcome. With the deal they also gave me on an extended warranty, purchasing a car with them was just a great, stress-free and worry-free process. I'll definitely see this team again for any purchases in the future, and recommend them to all my friends & family! More
Throughout the negotiation process, which was thorough on my part, Kia maintained a pleasant demeanor and attitude. Each time I provided more documentation and countered the offer she presented, she took it my part, Kia maintained a pleasant demeanor and attitude. Each time I provided more documentation and countered the offer she presented, she took it back and presented the information to her manager. Eventually, the numbers were to my liking; thus, she ended up with a sale. Now, two weeks, after closing the deal, she still calls and "checks on me." In closing, Kia is knowledgeable, pleasant, and professional. I highly recommend her. More
I really enjoyed the professional staff that work at Colonial Honda. Marlon Nichols was the most straight forward an honest sales rep. I did have some issues with Si Si emblem is broke and looks like th Colonial Honda. Marlon Nichols was the most straight forward an honest sales rep. I did have some issues with Si Si emblem is broke and looks like the clear coat on the hood is starting to bubble up. More
My husband and I had a great experience buying a used car. James Parker definitely worked with us to meet our budget and made sure to find what we were looking for. Three years ago we bought a new CR-V f car. James Parker definitely worked with us to meet our budget and made sure to find what we were looking for. Three years ago we bought a new CR-V from Colonial Honda and we knew to come back for our second car. We live about a mile from Pearson Honda, but made the trek out to Colonial. More
Jim Wyatt is my Uncle and worked at Colonial Honda for 30 plus years and we were in dire need of a vehicle. He referred us to Gordon Winfield and when I say he helped us tremendously he went above and beyond plus years and we were in dire need of a vehicle. He referred us to Gordon Winfield and when I say he helped us tremendously he went above and beyond his job to ensure we were taken care of. I have told everyone I meet of Gordon and our experience and how he made us feel like old friends. My wife and I hadnt bought a new car in over 15 years and he was able to accomodate our needs and then some. So much I came back and bought a second vehicle for myself. We will always be loyal to Colonial Honda and to Gordon. I couldn't be more happier with our experience and the vehicles we have bought. Thank you and we will be back in the distant future thats for sure!!! More
Gary See, my salesman was an excellent salesman. He greeted me well, by allowing me to get out of my car completely before approaching me. He was never pushy or demanding. He showed me around the dea greeted me well, by allowing me to get out of my car completely before approaching me. He was never pushy or demanding. He showed me around the dealership (showroom, lounge, service center, etc.). He offered me and my son a cold beverage and snack. He politely escorted me to the financial manager and introduced us briefly. He listened to what I wanted and not what he wanted me to have. I would highly recommend him to all my friends and family. More
My inquires started by looking for a 2013 Odyssey. EXL.Tom Farlow responding very quickly. I delayed getting back to Tom and later consentrated on a 2014 model.He was an excellent communicator and e EXL.Tom Farlow responding very quickly. I delayed getting back to Tom and later consentrated on a 2014 model.He was an excellent communicator and explained all my questions to my satisfaction.I would gladly deal with Colonial Honda and Tom Farlow for my next auto purchase.I have already mentioned how completely pleased I am. Frank McGuinness More
Our overall "great" rating is based on the actions taken by Jimmy Monger. Within hours after researching the internet for Honda dealerships in my zip code area Jimmy offered me a Honda with actions taken by Jimmy Monger. Within hours after researching the internet for Honda dealerships in my zip code area Jimmy offered me a Honda with a price that beat all the other MSRPs shown on the internet. He not only beat the prices but was the first to respond to my inquiry. I immediately felt he was honest and trustworthy. After meeting him my husband and I both felt comfortable with Jimmy. He demonstrated every aspect of the vehicle not only once but again before our final departure. Consequently we felt comfortable driving the vehicle off the lot safely. There was no need to haggle or negotiate. Exceptional employee. We would absolutely recommend Colonial Honda and more especially Jimmy Monger to all of our friends. Additionally, Grace Tanner was an absolute pleasure to deal with. She answered all of our questions, fully, completely, and without hesitation and we did not feel there were any issues she did not cover. Exceptional employee. More
I would rather have a root canal as to deal with a car saleaman. But Walter did a wonderful job. He showed us the car we were interested in, was extremely knowledgeable about the features of each one, did saleaman. But Walter did a wonderful job. He showed us the car we were interested in, was extremely knowledgeable about the features of each one, did not try to move us up to something more expensive, and made the whole experience very enjoyable. We're excited about our new car and because of Walter, we feel we have a trusted dealership. More
Honda is a vehicle of choice by my family. We looked at the other cars but everyone decided it was the Honda. I put a search for a dealship to inquire back to me and I had everyone contact me concerning th the other cars but everyone decided it was the Honda. I put a search for a dealship to inquire back to me and I had everyone contact me concerning the vehicle of interest. Tom when calling was very friendly and easy to speak to. He informed me what his dealership had available in the 2013 Civic Ls and then told me about the warranties and the price which was much lower than what anyone else had mentioned. Now they might have gone to that point but I am not much of a haggler and Tom sold me the car the way that I like to purchase a vehicle. I feel that I got a fair deal and very satisfied with the service. More