CMA's Colonial Honda

My name is Angel I worker with Mr.Tom & Mrs.Tanner the service was incrediable! I really enjoyed the time he assisted me, and he is just so humbled, and very caring. I felt as if I was the only person the service was incrediable! I really enjoyed the time he assisted me, and he is just so humbled, and very caring. I felt as if I was the only person he was working with thats how much I felt he cared and how much attention I recieved. I walked into the dealership not expecting a car, but I walked out with a car that put me on my way! I will come back to Colonial Honda, and I will always ask for Tom or just let him know I will be on my way (in a couple of years) for a trade in. I also will just stop by to chat with him. Thank You very much. More

I was extremely impressed with our overall purchasing experience at Colonial Honda. First and foremost, I asked that contact be kept through email in the beginning until we were sure what we wanted to do experience at Colonial Honda. First and foremost, I asked that contact be kept through email in the beginning until we were sure what we wanted to do. Out of the 4 dealerships that I contacted, only Colonial Honda honored this request. I also felt that Melissa gave us the best price from the beginning and my husband nor I felt the need to "haggle". Wendy has a wonderful personality and we were very pleased with all of the extra efforts she made to make us feel comfortable throughout the whole process. We will definitely be return customers and we will also be sure to spread the word. It was WELL worth the drive & I love my new car! More

Where to start... From the first call, the girl who transferred me was rude and he salesman seemed upset that I didn't have the car's id number (sorry to burden him to look it up). He also rudely cut m transferred me was rude and he salesman seemed upset that I didn't have the car's id number (sorry to burden him to look it up). He also rudely cut me off (i was trying to explain that I wasn't in front of a computer) and told me to "hold tight" when he had to look it up. I was about to not even look at the car because of the awful costumer service and experience thus far from a simple phone conversation. The sales associate was unknowledgable. For most questions, it was easier to look up the answers. I had to look up what type of oil, specs on car since he didn't know OR worse, he would give the wrong information. He told me the wrong horsepower, maybe took synthetic oil, unsure of missing piece in emergency kit- "probably just a fix a flat or nothing goes there" and those are only the things I KNOW was incorrectly told to me. It took a very long time for processing when they knew I was coming with a full check from my bank. Not sure how long the normal transaction takes but 2.5 hours seemed bit ridiculous. The woman who filed all the paperwork was very courteous, professional and friendly. However, the wrong car is listed on my registration (may be dmv's fault). The sales associate called and literally yelled at my husband about the negotiated price and that " he was paying out of pocket" for an oil change that was also negotiated. The car was priced right and dealership was clean and had a great appearance. After this experience, I would definitely not recommend this dealership UNLESS you can get a good deal on something. **I was contacted after this review and they seem very diligent on correcting the areas that fell short with my purchasing experience. They corrected the registration in a timely manner, which was DMV's fault (but still unsure why it wasn't checked before Colonial handed it to me). Unfortunately, even though they are addressing the issues internally, it still doesn't change my initial negative customer service experience. More

My experience at Colonial Honda was a great one. I really needed a car and the associates worked very hard for my benefit to make that happen. needed a car and the associates worked very hard for my benefit to make that happen. More

Everyone looking for a car needs to go to Colonial Honda. They take care of their customers. I can't say a single bad thing about my experience purchasing my car. James worked with me to find the right car. They take care of their customers. I can't say a single bad thing about my experience purchasing my car. James worked with me to find the right car. I must have test driven at least ten different cars. James was very patient. He answered all of my questions and wanted to make sure I got the right experience and the right car. Rebekah was wonderful to work with as well. She explained everything in my paperwork and broke stuff down so I could understand it. If you go anywhere besides Colonial Honda, you are definitely missing out. More