CMA's Colonial Honda

From the moment we got out of our car, we were greeted by polite, professional but not stuffy, helpful personnel. The whole experience of purchasing a car was made a delight by the staff but mostly by our polite, professional but not stuffy, helpful personnel. The whole experience of purchasing a car was made a delight by the staff but mostly by our salesman, Gordon Winfield. He was knowledgeable, thorough, efficient and did not make it seem so run of the mill. His personality and ability to talk to anyone and everyone made the process less robot like and more a person to person deal. The clerk we dealt with (I do not remember her name) was also very easy to deal with and not so stiff. She was easy to talk with but thorough and knowledgeable. The whole process was so quick and easy it was hard to believe we had just purchased a car. We will go back and deal with Mr. Gordon Winfield when we need another car. When you get the best you have seen anywhere on the first go round, you do not change. He is A plus in our book, a 10 out of 10. We cannot say enough about how he treated us. Everyone at the dealership was wonderful. We will probably buy our next car there also. Matter of fact, we took our daughter there the next week when she thought they would be getting a new car when employment out of the area was facing them. If we would refer our own daughter there, then you know we would refer the dealership to others and especially the salesman wherever he may be. More

Outstanding customer service. James worked diligently to find us a vehicle. We were very comfortable the entire process. James came recommended from another customer who had just purchased a vehicle. find us a vehicle. We were very comfortable the entire process. James came recommended from another customer who had just purchased a vehicle. More

James Parker did an excellent job explaining the features of my new Honda Odyssey. The original price that was provided was higher than prices I had received from two other dealerships, but Mr. Parker worked of my new Honda Odyssey. The original price that was provided was higher than prices I had received from two other dealerships, but Mr. Parker worked with management and met their price to my satisfaction. He is a very down to earth person, which makes him easy to talk to and deal with. I was a little disappointed that the financing department said they could not take my l my application number from the Virginia Credit Union and told me that I should finance through Honda and then refinance through my credit union. The credit union was not open on Saturday afternoon. The credit union provided me with their fax number and had said that the dealership generally don't have a problem with waiting until Monday to fax the paperwork. In hindsight, I should have waited until Monday to purchase my vehicle. Too much time was spent filling out papers to see if we qualified to financing, which I was already pre-approved for through my credit union. I also did not like the fact that the questions that they asked me revealed my income level, which I felt affected the original price that I was given on the vehicle. In the end, I felt that I got a great deal, but overall, I thought we spent way too much time at the dealership. If Colonial Honda had not come down on the price, I would have purchased my vehicle at Roanoke Rapids Honda. I had the price in writing in an e-mail. I actually purchased a Honda Accord from Colonial Honda in 2004 and they automatically beat the price of the other dealerships that I had checked with. In the end I am happy with my purchase and I think James Parker is a good salesman. More

This is the third Honda that we have purchased from Gordon Winfield. He is an excellent salesman and the entire experience at Colonial Honda is always a great one! Gordon Winfield. He is an excellent salesman and the entire experience at Colonial Honda is always a great one! More

My experience at Colonial Honda was great! Robert Johnson was amazing at helping me get the car I wanted for a great price. He was totally professional and graceful through the whole process! I am a first ti was amazing at helping me get the car I wanted for a great price. He was totally professional and graceful through the whole process! I am a first time buyer and he worked diligently with me to figure out what car would best fit me because not only am I a first time buyer but I am a new driver as well. My process went smooth and I had no issues, concerns or problems at all at the end of my transaction. I will definitely be referring customers not only to Colonial Honda but preferably to Robert Johnson because he truly helped me. Robert Johnson has a genuine spirit about him and you can see his ambition and his hunger to grow in the business and to become the best sales representative possible. I am forever indebted to him! Thanks Colonial Honda and Robert Johnson. Merry Christmas to me :)! More

Working with Richard during the buying process was very enjoyable. He was very friendly and responsive without being pushy. His price quote was the most competitive, and his knowledge of the vehicle was enjoyable. He was very friendly and responsive without being pushy. His price quote was the most competitive, and his knowledge of the vehicle was superior as well. I would highly recommend to my friends and family that they contact Richard when buying a Honda. More

This is our third Honda, the second from Colonial Honda and they seem to be built wery well. I bought this Civic for my daughter who is a junior in college and I wanted something depenable for her. It will and they seem to be built wery well. I bought this Civic for my daughter who is a junior in college and I wanted something depenable for her. It will get her through school and into her first job. After that she can get what she wants. She has a 2002 Civic now and likes it. This will be a surprise Christmas present for her. Charlie Jones was my salesperson and he was great! Very knowledgeable and precise. He seems like a truly good person and they are hard to find now a days. If I get another Honda I will call Charlie. Todd the sales manager was also very helpfull. He gave me a better deal than I thought I was going to get. Charlie even found me a big red bow to put on the car on Christmas morning!!! Thanks Charlie! Rebekah Clayton walked me through the whole finance process and explaned all the steps to me and answered all my questions. She did a wonderful job! Thanks all of you and have a Great Christmas Don Shearer More

Everybody we worked with that night were excellent!! We had a lot of bad experiences with other dealerships but they were great! I would recommend them to everyone out there searching for a new or used ca had a lot of bad experiences with other dealerships but they were great! I would recommend them to everyone out there searching for a new or used car! More

My name is Angel I worker with Mr.Tom & Mrs.Tanner the service was incrediable! I really enjoyed the time he assisted me, and he is just so humbled, and very caring. I felt as if I was the only person the service was incrediable! I really enjoyed the time he assisted me, and he is just so humbled, and very caring. I felt as if I was the only person he was working with thats how much I felt he cared and how much attention I recieved. I walked into the dealership not expecting a car, but I walked out with a car that put me on my way! I will come back to Colonial Honda, and I will always ask for Tom or just let him know I will be on my way (in a couple of years) for a trade in. I also will just stop by to chat with him. Thank You very much. More

I was extremely impressed with our overall purchasing experience at Colonial Honda. First and foremost, I asked that contact be kept through email in the beginning until we were sure what we wanted to do experience at Colonial Honda. First and foremost, I asked that contact be kept through email in the beginning until we were sure what we wanted to do. Out of the 4 dealerships that I contacted, only Colonial Honda honored this request. I also felt that Melissa gave us the best price from the beginning and my husband nor I felt the need to "haggle". Wendy has a wonderful personality and we were very pleased with all of the extra efforts she made to make us feel comfortable throughout the whole process. We will definitely be return customers and we will also be sure to spread the word. It was WELL worth the drive & I love my new car! More