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CMA's Colonial Honda

South Chesterfield, VA

4.8
1,502 Reviews

2100 Walthall Center Dr

South Chesterfield, VA

23834

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Showing 1,502 reviews

December 28, 2013

We got to the dealership early, just before working hours but Kimberly approached us and offered to help. It just so happens we wanted a particular vehicle and had already gotten information on features and More

by childress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 01, 2014 -

CMA's Colonial Honda responded

We want to thank you for taking the time to write us on how helpful Kimberly was, she will be very happy to hear your comments as will all the Colonial Honda Team Members. Our goal each day is to not only meet the customer’s expectations, but to exceed them. We are committed to provide outstanding service in all areas of the dealership. Thank you again for giving us the opportunity to assist with your transportation needs now and in the future. Tim Cosgrove General Manager tcosgrove@i95honda.com

December 24, 2013

Everyone was very helpful. Marlon answered all my questions. I was offered a great deal no hassles all were very professional would recommend this dealership anytime More

by giants9275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlon Nichols
Dec 31, 2013 -

CMA's Colonial Honda responded

Thank you so much for taking the time to post the details of your experience! Marlon is a valuable part of our team. Have a happy and safe New Year! Ken Graham General Manager Colonial Honda

December 21, 2013

From the moment we got out of our car, we were greeted by polite, professional but not stuffy, helpful personnel. The whole experience of purchasing a car was made a delight by the staff but mostly by our More

by frank0116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon "B" Winfield
Dec 24, 2013 -

CMA's Colonial Honda responded

We appreciate the time spent out of your day to provide feedback on the experience you had with Gordon and all of our other Team Members at Colonial Honda. Our goal is to provide a quality product and quality service. All The Best, Ken Graham General Manager kgraham@i95honda.com

December 21, 2013

Outstanding customer service. James worked diligently to find us a vehicle. We were very comfortable the entire process. James came recommended from another customer who had just purchased a vehicle. More

by Ajludwig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 24, 2013 -

CMA's Colonial Honda responded

First and foremost, on behalf of entire Team at Colonial we want to thank you for your recent purchase and taking the time to write a 5-Star review, we greatly appreciate both.James is a valuable member of our Team as you've experienced, and while we can't speak for any other dealership, what I can say is the treatment you received was the norm not the exception at Colonial. Thank you again and welcome to the Colonial Honda Family, we look forward to providing you with service now and in the future. Sincerely, Ken Graham General Manager kgraham@cmacars.com

December 18, 2013

James Parker did an excellent job explaining the features of my new Honda Odyssey. The original price that was provided was higher than prices I had received from two other dealerships, but Mr. Parker worked More

by jggrizzard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2013 -

CMA's Colonial Honda responded

We appreciate the time spent out of your day to provide feedback on the experience you had our Team Members at Colonial Honda. Our goal is to provide a quality product and quality service, but every once in a while things happen that are out of our direct control. With that being said it's still our responsibility to ensure the customer is happy. Thank you for understanding and allowing our Team the opportunity to correct the concern. We appreciate your choosing us again for your vehicle needs. All The Best, Ken Graham General Manager kgraham@i95honda.com

December 16, 2013

This is the third Honda that we have purchased from Gordon Winfield. He is an excellent salesman and the entire experience at Colonial Honda is always a great one! More

by annphipps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon "B" Winfield
Dec 24, 2013 -

CMA's Colonial Honda responded

On behalf of the entire Team at the Colonial Honda, we want to thank you for your business and kind words. I'm glad Gordon was able to find the car that not only fit your needs, but the one you have been looking for. We appreciate the opportunity to earn your business and look forward to having you part of the Colonial Family. Sincerely, Ken Graham General Manager kgraham@cmacars.com

December 16, 2013

My experience at Colonial Honda was great! Robert Johnson was amazing at helping me get the car I wanted for a great price. He was totally professional and graceful through the whole process! I am a first ti More

by BriaCobbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 24, 2013 -

CMA's Colonial Honda responded

Congratulations on the purchase , I have no doubt you will receive many years of driving enjoyment. Thank you for the purchase and sharing your experience, Robert is a valuable member of our Team. We work very hard to provide all the information available, especially since so much is done online from around the state and country. Working hard to provide a memorable experience has been the goal of our family owned dealership since 1924, and understand that our most valuable asset is you, our customer. Thank you again on behalf of the entire Colonial Team. Sincerely, Ken Graham General Manager kgraham@i95honda.com

December 14, 2013

Working with Richard during the buying process was very enjoyable. He was very friendly and responsive without being pushy. His price quote was the most competitive, and his knowledge of the vehicle was More

by JJD216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Miller
Dec 24, 2013 -

CMA's Colonial Honda responded

Thank you for taking the time to write about your experience here at the Colonial Honda. All of our Team Members work very hard to ensure the buying process is a pleasurable and hassle-free experience. With time being precious our focus is to provide as much information as possible to help our customers make informed decisions, and it sounds like Richard did exactly that. On behalf of the entire Team at Colonial Honda, thank you for providing us the opportunity to assist with your transportation needs now and in the future. Regards, Ken Graham General Manager kgraham@i95honda.com

December 13, 2013

This is our third Honda, the second from Colonial Honda and they seem to be built wery well. I bought this Civic for my daughter who is a junior in college and I wanted something depenable for her. It will More

by Dondi80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Eggleston
Dec 24, 2013 -

CMA's Colonial Honda responded

Thank you for your purchase of the Civic, I have no doubt she will receive many years of driving enjoyment. Thank you for the kind words about Charlie, Todd, Rebekah and the rest of our Team. Working hard to provide a memorable experience has been the goal of our 4th generation family owned dealership since 1924. We never lose sight that our most valuable asset is you, our customer, and we are committed to provide outstanding service in all area's of the dealership. Thank you again on behalf of the entire Colonial Honda Team. Regards, Ken Graham General Manager Colonial Honda

December 13, 2013

Everybody we worked with that night were excellent!! We had a lot of bad experiences with other dealerships but they were great! I would recommend them to everyone out there searching for a new or used ca More

by Ljbonghi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Eggleston, Glenn Seymore
Dec 24, 2013 -

CMA's Colonial Honda responded

The entire Team at Colonial would like to take this opportunity to thank you for your purchase, and also for taking the time to tell us about your experience. . Congratulations again and welcome to the Colonial Honda Family! Sincerely, Ken Graham General Manager kgraham@i95honda.com

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