CMA's Colonial Honda

I would like to stress the superlative customer service Jimmy Monger at Colonial Honda in Chester VA provided me. He was there every step of the way answering questions and helped me achieve my #1 goal pu Jimmy Monger at Colonial Honda in Chester VA provided me. He was there every step of the way answering questions and helped me achieve my #1 goal purchasing the brand new Honda Accord 2014. His service was even more remarkable, because majority of the interaction between him and I was via email and phone. I was in need of a car ASAP and was more than hour away from the dealership. I did try to do a little negotiating with other dealers closer to me, but of all the Honda dealerships I contacted I felt Jimmy was most knowledge, patient, and pleasant for all my many questions. Not to mention none of the dealerships I contacted could beat the deal Colonial Honda was offering. I Vote Jimmy Monger salesman of the year along with his colleagues that assisted in my car buying experience. I will definitely refer friends and family seriously interested in a Honda to Colonial Honda :-). More

Bought a 2014 Honda Accord today , Experience was A++ They promised a price and delivered at exactly that, no haggle, no hassle, no pressure. They have changed my mind about buying cars. Could not have They promised a price and delivered at exactly that, no haggle, no hassle, no pressure. They have changed my mind about buying cars. Could not have gone smoother. Best price in Virginia and maybe USA. If you have good credit, know what you want and what you should pay, it is clear sailing. Delivered on their word. Thank you! More

Had a very positive experience here and would recommend it to anyone! Everyone was very welcoming, kind and patient (as my baby kept dropping her pacifier and toys). They let my husband I both take separ it to anyone! Everyone was very welcoming, kind and patient (as my baby kept dropping her pacifier and toys). They let my husband I both take separate test drives (since we had the baby) and they were fair on my trade in. More

First, I purchased a 2009 Honda Pilot in May 2009 and that was a great experience, so I came back to Colonial Honda for that reason. Marlon was given my phone call when I inquired about a 2014 Pilot. that was a great experience, so I came back to Colonial Honda for that reason. Marlon was given my phone call when I inquired about a 2014 Pilot. I met with him later that day and I liked him immediately. He was very personable, knowledgeable and made buying a new Pilot an enjoyable experience. He always returned my phone calls promptly and "went the extra mile" in getting my new Honda ready for pick up. He represents Colonial Honda very well and I will call him the next time I want to purchase a new car. I purchased a new Honda Accord for my wife in 1983 and have owned nothing but Honda's (3 Accords, 1 Civic, 3 Pilots) since then. More

After shopping around at other dealerships, we chose Colonial Honda for their great price on our new CR-V. Our car buying experience was very pleasant and virtually stress free. Also, Gary See (our sa Colonial Honda for their great price on our new CR-V. Our car buying experience was very pleasant and virtually stress free. Also, Gary See (our sales Rep) was very accommodating in answering our questions about the vehicle, warranty details, etc. He made us feel confident in our purchase and really made us feel at home. We would definitely recommend this dealership to our friends! Thanks, JF More

Buying a car can be a scary process because you never know if you are getting the best deal or if the dealership just wants to make money at your expense. Mr. Seymour was very attentive, caring and hones know if you are getting the best deal or if the dealership just wants to make money at your expense. Mr. Seymour was very attentive, caring and honest, answering all of our questions. I felt like he had our best interest in mind. We visited other dealerships the same day and they all seem to not care about quality but only the sell. I put my confidence in Mr. Seymour and he exceeded my expectations. It was clear that he was concerned about my need for a car and considered my wants, unlike other dealers. He gave me options and I truly trusted his judgement and it paid off. Rebekah was great as well. She answered every question and made the financial process easy to understand. Her openness and honest makes me feel confident to invest in such a big thing as a new car. Everyone was friendly and because of that I have recommended Colonial Honda to all of my friends and coworkers. More

Justin did a amazing job helping me find a new car. He didn't waste my time and got down to the bottom line for me to save us both time and headache. He catered to every need possible and was very approac didn't waste my time and got down to the bottom line for me to save us both time and headache. He catered to every need possible and was very approachable and friendly. This is my second purchase from Colonial Honda in Chester, Va and I don't plan on shopping anywhere different. More

My son was returning to New Jersey from North Carolina on December 16, 2013 when he ran into debris on the road in Petersburg, VA that caused significant damage to the 2006 Honda Civic he was driving. After December 16, 2013 when he ran into debris on the road in Petersburg, VA that caused significant damage to the 2006 Honda Civic he was driving. After much frustration dealing with the towing company, insurance company and adjuster, I instructed the towing company to move the car to the nearest Honda Dealership. That turned out to be the best decision since the car was finally moved to Colonial Honda on Friday January 3, 2014. I contacted the Service Department and spoke with Chad Ritenour explaining the problem that we had and the delays the I've experienced, hoping I could get the car back on the road the next day, so my son could drop off the rental car and pick up the Civic on his way back to NC. Chad was extremely helpful. He inspected the car, compared the damage to the adjusters estimate, confirmed the necessary parts were available, and with the service department working on it all day Friday had the car ready by Saturday for my son. The cost was less than the adjuster's estimate, service was excellent, and Chad kept me informed by telephone on the progress as the repairs were being made. My son picked up the Civic on Saturday and safely returned to NC that afternoon. Dealing with this insurance claim when you live 350 miles away from where the car is, was exhausting until finally reaching someone that understood the situation and was willing to help. Thank you Chad Ritenour, the entire Service Department and Colonial Honda for a job well done! More

I drove from VA Beach and it was well worth the drive. The price was exactly as quoted, the personnel were great, the car was exactly as I wanted. The trip saved me $1500. That pretty well covered the m The price was exactly as quoted, the personnel were great, the car was exactly as I wanted. The trip saved me $1500. That pretty well covered the meal I had with my son who lives in Richmond. There was no haggling about the price and a good experience. Jimmy was great. Larry Valentine More

This is the second Accord we purchased at Colonial with Jimmy Monger. He was tremendous both times!! His follow-up, follow-through, and service orientation were second to any other of the 15+ dealerships t Jimmy Monger. He was tremendous both times!! His follow-up, follow-through, and service orientation were second to any other of the 15+ dealerships that I contacted. Rebekah was very nice to deal with as well. More