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CMA's Colonial Honda

South Chesterfield, VA

4.8
1,500 Reviews

2100 Walthall Center Dr

South Chesterfield, VA

23834

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Showing 1,500 reviews

January 30, 2014

I actually showed up when the dealership was closing to make final arrangement for a car viewed online. I was concerned about showing up and finding out afterward that the price of the vehicle would be mor More

by Tahansen24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Monger
January 29, 2014

Awesome experience. James, Todd and Grace were all very helpful. We have purchased 3 vehicles in the past year. This time was no different than the rest. James was patient and kind. Todd and Grace both wen More

by newuser12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Eggleston
Jan 29, 2014 -

CMA's Colonial Honda responded

Wow, thank you so much for your kind words about your time spent with James, Tim and Grace. They are key associates in our organization and we are lucky to have them here! First of all we appreciate you choosing us as your Honda home and then also for letting others know! Enjoy your vehicle. Jennie Lockett Customer Care jlockett@i95honda.com

January 28, 2014

Chris was excellent to work with. He was very laid back and I never felt pressured. He answered all of our questions and worked with us on price. I really appreciate the ease with which he made me feel. I More

by dkirchmier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 29, 2014 -

CMA's Colonial Honda responded

We appreciate the time spent out of your day to provide feedback on the experience you had with Chris. Our goal is to provide a quality product and quality service. On behalf of everyone here welcome to the Colonial family. All The Best, Tim Cosgrove General Manager tcosgrove@i95honda.com

January 26, 2014

My experience started with the Service Advisor who set the stage (first impression was noteworthy) and ended with the Financial Services Manager (extremely professional from inception to end). The sales More

by nuriddin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 27, 2014 -

CMA's Colonial Honda responded

The entire Team at Colonial would like to take this opportunity to thank you for taking the time to tell us about your experience with us. Each of our associates are important members of the Colonial Team and you've experienced why. A large part of our sales process is meant to simplify the buying experience by providing much of the information upfront. Twice if needed. Being a 4th generation family owned and run business, we have always tried to be a leader in the industry, but never forgetting the most important asset is our customer. Thank you for your business! Sincerely, Tim Cosgrove General Manager tcosgrove@i95honda.com

January 22, 2014

I had a wonderful car buying experience at Colonial Honda. Mr. Charlie Jones greeted me and my family with a smile right at the door and immediately asked how he could help me. After I told him him I w More

by jcopela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 27, 2014 -

CMA's Colonial Honda responded

First and foremost, on behalf of entire Team at Colonial we want to thank you for your recent purchase and taking the time to write a 5-Star review, we greatly appreciate both. Charlie is a valuable member of our Team as you've experienced, and while we can't speak for any other dealership, what I can say is the treatment you received was the norm not the exception at Colonial. Thank you again and welcome to the CMA Family, we look forward to providing you with service now and in the future. Sincerely, Tim Cosgrove General Manager tcosgrove@i95honda.com

January 21, 2014

Everybody was easy to work with, A special thanks to gary for taking my stuff out of my old car and transporting it to my home in his vehicle so I would have to put it in my new car and Melissa for getting m More

by jasonhess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 27, 2014 -

CMA's Colonial Honda responded

Your 5-Star review was a pleasure to read, thank you for taking the time to tell us about your purchase. We are happy to hear Gary worked with you to find the right vehicle because it is a big decision and can be difficult at times. The goal of our Team is to provided you with a hassle-free shopping experience and deliver exceptional customer service, while providing the time and attention you deserve. As an extension of that goal, we have a new mobile app that will provide you with the convenience to schedule service, click-to-call, hours & directions, exclusive coupon savings, and much more. It can be downloaded for Apple and Android through their store or marketplace, it's that easy! Thank you again for choosing Colonial Honda, and please don't hesitate to stop by, e-mail, or call us with any questions you may have now and in the future. Welcome to the Carter Myers Automotive Family. Regards, Tim Cosgrove General Manager

January 20, 2014

Maurice was very knowledgeable and went out of his way to help me in everything. I had a great experience and would refer all my family and friends to Maurice. More

by Utum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Studivant
Jan 27, 2014 -

CMA's Colonial Honda responded

We want to thank you for taking the time to write us on how helpful Maurice was, he will be very happy to hear your comments as will all the Colonial Honda Team Members. Our goal each day is to not only meet the customer’s expectations, but to exceed them. We are committed to provide outstanding service in all areas of the dealership. Thank you again for giving us the opportunity to assist with your transportation needs now and in the future. Tim Cosgrove General Manager tcosgrove@i95honda.com

January 16, 2014

Very pleased with my overall experience at Colonial Honda and especially the direct effort and assistance of my sales assistant, Charlie Jones. Charlie was courteous, professional and answered any questions More

by zosoace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 27, 2014 -

CMA's Colonial Honda responded

Congratulations on your purchase, I'm sure it will provide you many years of enjoyment. We also want to thank you for taking the time to write us on how helpful Charlie was. He will be very happy to hear your comments as will all the Colonial Honda Team Members. Our goal each and every day is to not only meet the customer’s expectations, but to exceed them. Thank you for giving us the opportunity to assist with your transportation needs now and in the future. Sincerely, Tim Cosgrove General Manager tcosgrove@i95honda.com

January 14, 2014

Gordon was outstanding. Price was the best I could find in Virginia. Highly recommend Colonial Honda. One stop shopping!! Honesty and integrity above reproach. I will only buy cars here from now on. More

by chrogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon "B" Winfield
Jan 28, 2014 -

CMA's Colonial Honda responded

I would like to thank you for letting me / us know that Gordon was able to help. He is one of our best! Tim Cosgrove General Manager

January 14, 2014

I rated this dealership all fives because of their oustanding service. There is a Honda locally but because of the recommendation of Jimmy Monger by a friend i decided to give him a call. As we were t More

by Saratoninva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Monger
Jan 28, 2014 -

CMA's Colonial Honda responded

Thank you so much for taking a minute out of your day to let us know about your dealings with Jimmy! Also thank you for making the drive when you could have purchased closer to your home. He is a valuable part of our team. We hope you enjoy your vehicle for years to come! Tim Cosgrove General Manager

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