CMA's Colonial Honda

Great service, great negotiations, and honest and true salesperson. Mr. Cooke was respectful and enjoyable. We felt that he had our best interest at heart. salesperson. Mr. Cooke was respectful and enjoyable. We felt that he had our best interest at heart. More

I went to Colonial Honda on January 28, 2014 to drop off my 2010 Honda Ridgeline for its 100,000 mile service, which I had purchased from Colonial Honda. I had been thinking about trading it in for a new Ri my 2010 Honda Ridgeline for its 100,000 mile service, which I had purchased from Colonial Honda. I had been thinking about trading it in for a new Ridgeline or CRV, I had spoken with Maurice on January 27, 2014 and told him I may be considering trading in my Ridgeline. He was scheduled to be off on the 28th, but he told me he would come in to meet me, even though I wasn't quite sure I was going to trade for a new vehicle. I had first told him I might be interested in purchasing another Ridgeline, because I really loved the versitility of it. However, with my long commute to work, the MPG was an issue. So my husband and I decided to check out the CRV instead. We were very impressed with Maurice's knowledge of the CRV, and after he found out which options and color we wanted, he searched out the car in the lot and went out in the freezing cold and snow showers to get it and bring it up to the door while we waited inside in the warm showroom. He worked with us until he was sure we were satisfied with our decision. We were offered an acceptable amount for our Ridgeline and we decided to purchase the 2014 CRV EX-L. This was our third vehicle (2008 & 2010 Ridgelines and now the 2014 CRV) we purchased through Colonial Honda and we have always been more than satisfied with the treatment of service we have received. Grace Tanner also made the purchase of the extended warrenty and the environmental package, and the gap insurance easy. She took the time to explain all the options to us and helped us decide which options would be practical for us. We are also looking forward to working with Colonial Honda's service department as we always bring our vehicles in for all routine maintenance and any other service issues, which have always been few and far inbetween. We're always treated with respect and courtesy at Colonial Honda. We will definately continue to bring our business to Colonial Honda! Thank you again Maurice, Grace and all the Colonial Honda team! More

Awesome experience. James, Todd and Grace were all very helpful. We have purchased 3 vehicles in the past year. This time was no different than the rest. James was patient and kind. Todd and Grace both wen helpful. We have purchased 3 vehicles in the past year. This time was no different than the rest. James was patient and kind. Todd and Grace both went the extra mile. We will be sending new customers to Colonial Honda so that they can experience this wonderful customer experience. Colonial Honda makes you feel like more than a customer.. you feel like part of the family. This dealership and staff is highly recommended. Thanks again for all you do! Tim and Debbie More

Chris was excellent to work with. He was very laid back and I never felt pressured. He answered all of our questions and worked with us on price. I really appreciate the ease with which he made me feel. I and I never felt pressured. He answered all of our questions and worked with us on price. I really appreciate the ease with which he made me feel. I don't care for high pressure sales and I did not have that experience here. More

My experience started with the Service Advisor who set the stage (first impression was noteworthy) and ended with the Financial Services Manager (extremely professional from inception to end). The sales the stage (first impression was noteworthy) and ended with the Financial Services Manager (extremely professional from inception to end). The sales consultant was outstanding and professional throughout the entire process which was greatly appreciated. My rating is based on my overall experience which started when I entered the facility (everyone I encountered were great representatives of the company which is very critical) More

I had a wonderful car buying experience at Colonial Honda. Mr. Charlie Jones greeted me and my family with a smile right at the door and immediately asked how he could help me. After I told him him I w Honda. Mr. Charlie Jones greeted me and my family with a smile right at the door and immediately asked how he could help me. After I told him him I was specifically looking for he sat me down and began to go over everything I needed to know and do before the purchase of my very first car. He answered all of my questions and kept it very straight forward with me, which I value in a salesperson. He had great customer service skills. My buying experience was a 2 day process and Mr. Jones called me the next morning to see if I was still interested and if I had any questions. This made me want to go back even more and buy the car I've always wanted. Mr. Jones kept in mind the entire time my price range and what I could afford and helped me get a car that I knew I could manage financially and that was what I appreciated the most. I would definitely recommend Colonial Honda and I would go back in the future. More

Everybody was easy to work with, A special thanks to gary for taking my stuff out of my old car and transporting it to my home in his vehicle so I would have to put it in my new car and Melissa for getting m for taking my stuff out of my old car and transporting it to my home in his vehicle so I would have to put it in my new car and Melissa for getting me 0.9 interest rate. More

Maurice was very knowledgeable and went out of his way to help me in everything. I had a great experience and would refer all my family and friends to Maurice. help me in everything. I had a great experience and would refer all my family and friends to Maurice. More

Very pleased with my overall experience at Colonial Honda and especially the direct effort and assistance of my sales assistant, Charlie Jones. Charlie was courteous, professional and answered any questions and especially the direct effort and assistance of my sales assistant, Charlie Jones. Charlie was courteous, professional and answered any questions I had related to the vehicle I was interested in and what Colonial Honda had to offer. I appreciate the no-pressure sales approach and the straight forward design of having the sales associate present the best offer the dealership was able to submit, while that was not adequate at first, additional incentives were available shortly after my initial visit to the dealership. I completed negotiations with the finance associates and upon return to the dealership successfully completed the transaction with Charlies help. Charlie is a true asset to Colonial Honda. Thanks for helping complete my new car purchase! More