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CMA's Colonial Honda
South Chesterfield, VA
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I actually showed up when the dealership was closing to make final arrangement for a car viewed online. I was concerned about showing up and finding out afterward that the price of the vehicle would be mor make final arrangement for a car viewed online. I was concerned about showing up and finding out afterward that the price of the vehicle would be more than advertised or that there would be some type of loophole involved. Thankfully, there was not. The at was as advertised and the price was excellent. I was so happy. I hope when I ever buy a car again that the experience can be the same. Everyone was very expedient about the transaction and this purchas was very stress-free. I wa surprised that they let me stay despite te dealership was closing or getting ready to close when I got there. I think the sales associate and financial manager handled everything with grace. More
Awesome experience. James, Todd and Grace were all very helpful. We have purchased 3 vehicles in the past year. This time was no different than the rest. James was patient and kind. Todd and Grace both wen helpful. We have purchased 3 vehicles in the past year. This time was no different than the rest. James was patient and kind. Todd and Grace both went the extra mile. We will be sending new customers to Colonial Honda so that they can experience this wonderful customer experience. Colonial Honda makes you feel like more than a customer.. you feel like part of the family. This dealership and staff is highly recommended. Thanks again for all you do! Tim and Debbie More
Chris was excellent to work with. He was very laid back and I never felt pressured. He answered all of our questions and worked with us on price. I really appreciate the ease with which he made me feel. I and I never felt pressured. He answered all of our questions and worked with us on price. I really appreciate the ease with which he made me feel. I don't care for high pressure sales and I did not have that experience here. More
My experience started with the Service Advisor who set the stage (first impression was noteworthy) and ended with the Financial Services Manager (extremely professional from inception to end). The sales the stage (first impression was noteworthy) and ended with the Financial Services Manager (extremely professional from inception to end). The sales consultant was outstanding and professional throughout the entire process which was greatly appreciated. My rating is based on my overall experience which started when I entered the facility (everyone I encountered were great representatives of the company which is very critical) More
I had a wonderful car buying experience at Colonial Honda. Mr. Charlie Jones greeted me and my family with a smile right at the door and immediately asked how he could help me. After I told him him I w Honda. Mr. Charlie Jones greeted me and my family with a smile right at the door and immediately asked how he could help me. After I told him him I was specifically looking for he sat me down and began to go over everything I needed to know and do before the purchase of my very first car. He answered all of my questions and kept it very straight forward with me, which I value in a salesperson. He had great customer service skills. My buying experience was a 2 day process and Mr. Jones called me the next morning to see if I was still interested and if I had any questions. This made me want to go back even more and buy the car I've always wanted. Mr. Jones kept in mind the entire time my price range and what I could afford and helped me get a car that I knew I could manage financially and that was what I appreciated the most. I would definitely recommend Colonial Honda and I would go back in the future. More
Everybody was easy to work with, A special thanks to gary for taking my stuff out of my old car and transporting it to my home in his vehicle so I would have to put it in my new car and Melissa for getting m for taking my stuff out of my old car and transporting it to my home in his vehicle so I would have to put it in my new car and Melissa for getting me 0.9 interest rate. More
Maurice was very knowledgeable and went out of his way to help me in everything. I had a great experience and would refer all my family and friends to Maurice. help me in everything. I had a great experience and would refer all my family and friends to Maurice. More
Very pleased with my overall experience at Colonial Honda and especially the direct effort and assistance of my sales assistant, Charlie Jones. Charlie was courteous, professional and answered any questions and especially the direct effort and assistance of my sales assistant, Charlie Jones. Charlie was courteous, professional and answered any questions I had related to the vehicle I was interested in and what Colonial Honda had to offer. I appreciate the no-pressure sales approach and the straight forward design of having the sales associate present the best offer the dealership was able to submit, while that was not adequate at first, additional incentives were available shortly after my initial visit to the dealership. I completed negotiations with the finance associates and upon return to the dealership successfully completed the transaction with Charlies help. Charlie is a true asset to Colonial Honda. Thanks for helping complete my new car purchase! More
Gordon was outstanding. Price was the best I could find in Virginia. Highly recommend Colonial Honda. One stop shopping!! Honesty and integrity above reproach. I will only buy cars here from now on. in Virginia. Highly recommend Colonial Honda. One stop shopping!! Honesty and integrity above reproach. I will only buy cars here from now on. More
I rated this dealership all fives because of their oustanding service. There is a Honda locally but because of the recommendation of Jimmy Monger by a friend i decided to give him a call. As we were t oustanding service. There is a Honda locally but because of the recommendation of Jimmy Monger by a friend i decided to give him a call. As we were talking, i expressed what i wanted and he bent over backwards to make sure my trip was worth while. He didn't fail me. I drove two hours to pick up this brand new Honda when i could have easily gotten it twenty minutes away. I gladly drove the two hours for the excellence service i received. Thank You More