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CMA's Colonial Honda
South Chesterfield, VA
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We were so pleased to meet and work with Charlie Jones! He knew so much about the cars and just made us feel at home. After we made our car choice, he told us he knew we were going to switch from the CRV He knew so much about the cars and just made us feel at home. After we made our car choice, he told us he knew we were going to switch from the CRV to the Accord because of how many times we kept going back to it! We know that anyone who meets Charlie will feel like they have known him all of their lives! Even after the sale he has checked in on us and always lets us know if we need anything or have any questions that he is there to help. It was also a great experience to meet and work with Grace Tanner. She definately knows her job and was able to explain everything to us as we went over the paperwork and warranty information. It doesn't get any better than Grace! It was also great meeting Todd Eggleston! Larry was really impressed with him and was able to agree quickly on the bottom line price! Todd has also followed up after the sale to see how we are liking the Honda! What a great team of people! We do need to share our concerns with John Ward. Honda almost lost a sale because of him. The first day we came in John did not try to work with us. It was the end of the business day and he was in a hurry to leave. I told him that we were also looking at a Hyundai and he pointed to next door and said they had them over there. He said he could not work with the offer we made on the Honda Accord. Charlie called us the following day and asked us to come back to the dealership and I went and spoke to him and Todd. What a difference! This sale would have never happened without Charlie and Todd! Kind regards, Larry and Brenda Story More
Richard and Melissa were always very professional, prompt to respond to my emails and competitive with pricing. they were very patient as it took me almost 6 months of shopping to make the final purchase. to respond to my emails and competitive with pricing. they were very patient as it took me almost 6 months of shopping to make the final purchase. More
When I visited the dealership that day, I had not planned to purchase a car. I was driving a 2000 Honda Accord EX at the time and had surfed the website the night before for cars, so my intention was to se to purchase a car. I was driving a 2000 Honda Accord EX at the time and had surfed the website the night before for cars, so my intention was to see what the car looked like. Maurice asked if he could assist us, my husband told him I wanted to look at some used cars. I told him I was just looking, he showed me where the used Honda Accords were and went back inside. After awhile he came out and asked if I saw anything I liked. I told him I liked the 2013 Honda Accord EX-L, and he asked if I wanted to test drive it. I told him no, because I still had not planned on buying a car that day. My husband talked me into test driving it, and I fell in love with it. Maurice was was very professional and accomodating. He never pressured me into buying the car. Whenever anyone compliments me on the car, I tell them that Maurice Studivant is the saleperson to see at Colonial Honda if they want one. My experience at Colonial Honda was very enjoyable. More
To whomever it may concern- Not only am I completely in To whomever it may concern- Not only am I completely in love with my new 2013 Honda Fit, but I am super pleased with the helpful, caring, and knowledg To whomever it may concern- Not only am I completely in love with my new 2013 Honda Fit, but I am super pleased with the helpful, caring, and knowledgable guidance I received from Mr. Tom Farlow. He was not only good at his job but went out of his way to make sure I knew everything there was to know about my new buy and he made sure I was not being blindsided at all. I have no complaints to make at all regarding Colonial Honda. The employees were all positive, helpful, and down-to-earth. I was sold a reliable car from a perfect employee. I was sent to Mr. Farlow from a friend and I walked away super content. I will recommend him whenever possible and hope that I get to see him more often when dealing with my new car! THANKS AGAIN COLONIAL HONDA AND MR FARLOW!!! More
We went to Priority Honda to get my son's first car. Justin and his team were thorough, fair, and went out of their way to make sure that we were highly satisfied. Highly recommended Justin and his team were thorough, fair, and went out of their way to make sure that we were highly satisfied. Highly recommended More
My first new car experience since 1987, 27 years ago. What an awesome experience! Jimmy Monger is the best sales man on the planet! I can't wait until this car gets old so I can purchase another one fro What an awesome experience! Jimmy Monger is the best sales man on the planet! I can't wait until this car gets old so I can purchase another one from Colonial Honda. I would definately recommend Colonial Honda to all my friends and family and definately tell them to see Jimmy Monger. He was very thorough, detailed, and knowledgable about the Honda Fit, features and walked me through all the steps to finalize my purchase. I was very please with my experience and I'm very pleased with my new Honda Fit. Kudo's to the Colonial Honda Team members!! More
Jimmy was amazing with helping me find a great car and a great deal. He was very knowledgeable of the car and always fast to respond to my emails. I went to several places to look at cars and this was by fa great deal. He was very knowledgeable of the car and always fast to respond to my emails. I went to several places to look at cars and this was by far the best experience! More
Great service, great negotiations, and honest and true salesperson. Mr. Cooke was respectful and enjoyable. We felt that he had our best interest at heart. salesperson. Mr. Cooke was respectful and enjoyable. We felt that he had our best interest at heart. More
I went to Colonial Honda on January 28, 2014 to drop off my 2010 Honda Ridgeline for its 100,000 mile service, which I had purchased from Colonial Honda. I had been thinking about trading it in for a new Ri my 2010 Honda Ridgeline for its 100,000 mile service, which I had purchased from Colonial Honda. I had been thinking about trading it in for a new Ridgeline or CRV, I had spoken with Maurice on January 27, 2014 and told him I may be considering trading in my Ridgeline. He was scheduled to be off on the 28th, but he told me he would come in to meet me, even though I wasn't quite sure I was going to trade for a new vehicle. I had first told him I might be interested in purchasing another Ridgeline, because I really loved the versitility of it. However, with my long commute to work, the MPG was an issue. So my husband and I decided to check out the CRV instead. We were very impressed with Maurice's knowledge of the CRV, and after he found out which options and color we wanted, he searched out the car in the lot and went out in the freezing cold and snow showers to get it and bring it up to the door while we waited inside in the warm showroom. He worked with us until he was sure we were satisfied with our decision. We were offered an acceptable amount for our Ridgeline and we decided to purchase the 2014 CRV EX-L. This was our third vehicle (2008 & 2010 Ridgelines and now the 2014 CRV) we purchased through Colonial Honda and we have always been more than satisfied with the treatment of service we have received. Grace Tanner also made the purchase of the extended warrenty and the environmental package, and the gap insurance easy. She took the time to explain all the options to us and helped us decide which options would be practical for us. We are also looking forward to working with Colonial Honda's service department as we always bring our vehicles in for all routine maintenance and any other service issues, which have always been few and far inbetween. We're always treated with respect and courtesy at Colonial Honda. We will definately continue to bring our business to Colonial Honda! Thank you again Maurice, Grace and all the Colonial Honda team! More