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CMA's Colonial Honda
South Chesterfield, VA
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Great experience overall On the main Honda website (honda.com) you can request quotes from any particular dealership. Although tedious I requested quoted from all dealerships On the main Honda website (honda.com) you can request quotes from any particular dealership. Although tedious I requested quoted from all dealerships in central Virginia for a red manual CR-Z. Richard was amongst the first to respond, but most importantly with a price that was hands down a great deal and lower than any competitor. While I began to receive quotes from other dealerships they all paled in comparison, and began using his quote to try to get a better deal at other dealerships. While the other dealerships did come down in price in some regard it was an overall negative experience negotiating a sale price with all of Colonial Honda's competitors, particularly Mechanicsville. Richard at Colonial gave me an upfront great deal and we negotiated for him to buyout the remaining I owed on my previous car that I was trading in. I did find that the management that Richard had to confirm details with were trying to cut corners as much as possible, which was annoying. My trade-in was valued at 4800, they could sell it for 6000+ and I owed 5400. Dealing with management to buyout my car was a tad annoying and I can see a weaker negotiator just taking the 4800. They ultimately did buyout my trade-in from me after arbitrary incremental amounts. 200-400 at a time. It was the only negative experience I had. Richard Miller on the other hand was perhaps one of the easiest salesmen I have had the pleasure to work with. I am an attorney and law professor, I have had a great deal of experience dealing with pushy, unprofessional and undeserving business partners. If I needed to buy another car and Richard moved to another dealership, I would contact him first to see what he could do for me. Colonial Honda was fantastic other than that one brief moment which I would hope not put a bad taste in anyone's mouth. More
Sales Associate Review Ms. Sparks is very knowledgeable of all Honda has to offer. She is a very personable person which makes it easy to develop a rapport with her. She w Ms. Sparks is very knowledgeable of all Honda has to offer. She is a very personable person which makes it easy to develop a rapport with her. She went above and beyond to make my car buying experience a good one. More
Great car buying experience! I came to the dealership just to browse and see what my options were however, I was given an offer that I couldn't walk away from. I am very pleased I came to the dealership just to browse and see what my options were however, I was given an offer that I couldn't walk away from. I am very pleased with the service I was provided by Marlon Nichols. He was very professional and really worked hard to give me a really good deal. I walked away with a beautiful new car and at a great price. More
Exceptional Experience As an owner of a 2002 Honda Accord, the decision was made to past the older model to my daughter and purchase a newer model Accord. My family visited As an owner of a 2002 Honda Accord, the decision was made to past the older model to my daughter and purchase a newer model Accord. My family visited a local Honda dealership seeking a low mileage, well-kept newer model Honda. We were disappointed with the customer service and the available selection. Therefore, my husband and I began to look on the internet and located the ideal vehicle at Colonial Honda. Upon our arrival, Walter Cooke greeted us with a friendly smile and immediately listened to the list of options that were required on the New Accord. Mr. Walter located the vehicle and explained the features from beginning to end (very knowledgeable). After the road test, I knew that I would be purchasing the vehicle. That day, I became the proud owner of a new 2012 Honda Accord and extremely pleased with the decision to purchase from Colonial Honda. You will be impressed with this dealership from the Sales Team to the Finance Manager. The team at Colonial Honda is now a new part of my extended family. More
purchasing a new honda I shopped around in person and the internet for a new Honda. I found that the most interested dealer was colonial Honda. some of the others acted like I shopped around in person and the internet for a new Honda. I found that the most interested dealer was colonial Honda. some of the others acted like take our offer or leave it.. I chose to deal with a company that showed interest in satisfying my requests. I worked with gary see and we were able to agree on a price that I was looking for. the transaction was comfortable and pleasant.. some other dealers offered deals that were not really a deal at all. sort of like a bait and switch. those business practices really turn me off. I'm happy with the deal. thank you jesse lutton...disabled,retired police officer. More
Applause for Richard Miller Richard Miller, sales person, at Colonial Honda is one of the most honest individuals in dealing with the public. His knowledge, his ability to talk, Richard Miller, sales person, at Colonial Honda is one of the most honest individuals in dealing with the public. His knowledge, his ability to talk, his willingness to answer any question, and lastly but not least his ability to make sure that you are happy with the price and the product you are about to purchase. We recommend Richard to everyone that we know that is wanting to purchase a Honda, because of his honest approach to the business. Colonial Honda is very fortunate to have someone on their sales team named Richard Miller. Jackie and Mary Ann White More
Colonial Honda new car experience Our salesman, Glenn Seymour was outstanding. He worked with us to make the deal and his professionalism went above and beyond. The finance person, Reb Our salesman, Glenn Seymour was outstanding. He worked with us to make the deal and his professionalism went above and beyond. The finance person, Rebekah Clayton, was knowledgable and efficient. She made the deal quick and handled all of the details flawlessly. Thanks to the entire Colonial Honda Team! More
Great Purchase Experience in Colonial Honda I recently purchased a new 2014 Honda Civic from Colonia Honda. I did a wide research on the cars and decide to choose Civic. I get quotes from severa I recently purchased a new 2014 Honda Civic from Colonia Honda. I did a wide research on the cars and decide to choose Civic. I get quotes from several dealers and Colonial Honda offered me the best price. Gary was very nice, patient and straight to answer all my questions over the phone and by email. When I almost nailed down to choose 2014 Civic LX, I find out EX may be a better choice. Gary was very helpful and patient to tell me he also have two new 2013 Honda Civic EX cars have almost the same price as 2014 Civic LX which would be a great deal! However, I was not so happy about the 2013 Civic’s color and Gary suggested me to come for a visit and make the decision. I went to meet Gary eventually with my boss. He was very friendly and patient to go out do a test drive with me and introduced features of 2014 Civic LX and 2013 Civic EX, he tried his best to offer me as much information as he knew to help me to make the decision. He was also very patient and professional to explain and introduce warranty, car insurance and financing questions I had, he also provided me some good information for car insurance purchase. Since I haven’t driven a car for a long time and was not confident to drive home, after purchasing the car, he went to my place twice. The first time is to deliver the new car to my place, add full tank gas for me and teach me how to use typical features. The second time is to install license plate for me. I really appreciate what he did during my purchase, he gave me the best purchasing experience. John was the sales manager to help me to clear my questions about financing and warranty issues. He was professional and great. Thanks for his suggestions, very patient and detailed explanation, I now know about what I am going to do for the financing in future. Colonia Honda gave me the best and most comfortable purchasing experience. The best price doesn’t mean low quality of service. They not only offered the best price, extended powertrain warranty, but also the best service. More
Good Price through TrueCar.com Our experience was great. We bypassed the haggle process altogether by going through the TrueCar.com process and walked away feeling good about what w Our experience was great. We bypassed the haggle process altogether by going through the TrueCar.com process and walked away feeling good about what we paid. More
Honda CR-V I had a wonderful experience Friday night with Bill Stone. He was very professional and helpful. I purchased my first vehicle with Colonial Honda in 2 I had a wonderful experience Friday night with Bill Stone. He was very professional and helpful. I purchased my first vehicle with Colonial Honda in 2011 and had a great experience. We went to Priority Nissan to purchase our next car in 2012 and did not like the service. I will never go back to them again because when we tried to trade the car in, we found out that the car had been in an accident that we were not aware of. I am mad because we were pregnant at the time and the people who showed us the car only wanted a sale and did not care about our well-being. Needless to say, Colonial Honda was there to save the day and helped us tremedously. We had originally wanted the Honda Odyssey but could not afford the montly payments. Bill had another option avaliable and it was a better option in the end. I am so excited about my brand new car and will definetly be going back to purchase our van (or truck) when our 2007 Honda Accord gets too small for us. Thank you so much for the wonderful experience and great service! More