CMA's Colonial Honda

Review My experience was great. I have bought my first car from Maurice in July 2001. He was great then and my family has been buying cars from him ever sinc My experience was great. I have bought my first car from Maurice in July 2001. He was great then and my family has been buying cars from him ever since. He is very knowledgeable in cars and sales. Rebekah was also great in explaining the extra coverage I was getting for my car. Overall a great experience and will be back for my next car purchase. More

great experience and great car Gary was great. He was very helpful in the car buying process. He gave us a great price and made the process as smooth as possible. Gary was great. He was very helpful in the car buying process. He gave us a great price and made the process as smooth as possible. More

Great buying experience My recent purchase of a 2014 Honda CRV was a wonderful experience. Everyone from the sales associate, Wendy Sparks, to the manager to the woman who h My recent purchase of a 2014 Honda CRV was a wonderful experience. Everyone from the sales associate, Wendy Sparks, to the manager to the woman who handled the paperwork was very friendly, knowledgeable and very helpful. I left with all my questions answered and with absolutely no buyer's remorse. Wendy was very professional, but more than that, I felt that she cared about my needs and getting me into the right car to meet my needs. I would gladly recommend Colonial Honda to anyone who is in the market for buying another car. I have already spoken to family members about this recent car buying experience. Keep up the great work. I have purchased many cars in the past, and I can honestly say that this was my best experience. More

Walter Cooke at Colonial Honda I was a bit skeptical of making a purchase at one of those buy here pay here places for a used car, as my experience in the past has shown me that the I was a bit skeptical of making a purchase at one of those buy here pay here places for a used car, as my experience in the past has shown me that the majority of them buy pieces of crap, give them a mickey mouse paintjob, and then tack on a couple extra thousand for the price. What you get, is a lemon that breaks down a few weeks after you start buying it. I was initially going to get a car from a private seller who would have worked with me on payments with a certain amount down, but when my father went to see what he could get for a cash advance to help with that down payment, we again found ourselves back at square one. My father then suggested we go to Colonial Honda, which is where he had purchased his newest car. He had mentioned that he had a good experience with CH, and he asked for Walter by name, as he had already had some past dealings with him. Walter was great. He listened to what I said I wanted, then found something close enough. There was no pressure, and he seemed to genuinely care that I was going to be happy with my choice. After some working on the price and payment schedule, I was able to roll off the lot with a 2008 Chevy HHR, which I am thoroughly enjoying, and is also incidentally the newest and nicest looking ride I've ever had. Rebekah Clayton was informative about how the financing process worked, and got me set up with a warranty package that I could live with and afford. I left the compound feeling that I had no questions that weren't answered, and I felt that I had been well taken care of. If asked where one should go to look for a good vehicle, my natural response would be "Colonial Honda, of course. Ask for Walter Cooke." More

Dedicated and honest salesman and dealership won my business Note: I was shopping for the highly sought after and rather limited production Accord Hybrid. I initially made contact with this dealership by way Note: I was shopping for the highly sought after and rather limited production Accord Hybrid. I initially made contact with this dealership by way of their website and the "request and e-price feature". Within hours of submitting my request I had a quote from Jimmy Monger waiting in my inbox. Since the vehicle they had in stock was not in the color combination I was looking for I asked what Hybrid Accords they had coming through the pipeline. I was notified that coincidentally there happened to be a Touring-trim arriving later in the week in just the right color combination. I wasn't expecting them to take much off of the sale price since dealers I dealt with in Northern Virginia where I live either didn't have them in stock or weren't accepting (at least initially) to take anything off MSRP. I was very pleasantly surprised by their highly competitive offer that I decided to go ahead a put a deposit down on the car. Jimmy called me the following Monday to notify me that the car had come in. Since I live in Northern Virginia and didn't have anybody on that particular day to drive me down to Richmond, I inquired if he might be willing to pick me up at the Richmond Amtrak station if I took the train down to which he agreed immediately (it was the end of the month so they were trying to close as many sales as possible but I believe he would have done this regardless). Due to the inefficiencies of American train travel, I ended up making him wait in the parking lot for over 45 minutes. If he was annoyed by this he gave no visual cues of it and remained courteous and professional the whole way down to their dealership. When I arrived the closing process was quick and honest, they honored the price I had quoted online and were not too pushy with the sales of extended warranties and the like (I never like to make these purchases on the spot, I like to take some time to think them through outside the heat of the moment). Overall it was a real pleasure dealing with Jimmy for the purchase of my 2014 Accord Hybrid Touring. His professionalism, courteousness, honesty, and desire to go above and beyond exceeded my expectations of a car salesman. I sincerely recommend working Jimmy and the rest of the staff at Colonial Honda for your next car purchase. More

Pleasant Experience Charlie was great. He did not pressure us to make a decision or try to steer us to a particular model/trim. He showed us features we were unfamiliar Charlie was great. He did not pressure us to make a decision or try to steer us to a particular model/trim. He showed us features we were unfamiliar with and was more than willing to let us take two different vehicles for a test drive. His personality was great and we were able to relax and build a comfortable relationship with him. When we had to wait on paperwork he held pleasant conversation with us which was nice. During our time in the building we overhead conversations of other customers with sales representatives and I felt we had a more relaxed experience with Charlie. I would say that if we had felt any pressure during the weekend we might not have purchased a vehicle. If I had friends in the area looking to purchase a Honda I would tell them to ask for Charlie at Colonial Honda. More

Richard Miller at Colonial Honda My husband had convinced me that it was time to purchase a new car. I was very reluctant but finally agreed. We researched different makes and mode My husband had convinced me that it was time to purchase a new car. I was very reluctant but finally agreed. We researched different makes and models and visited several different dealerships in the Richmond area and surrounding counties, which renewed my anxiety about making the purchase. And then we landed at Colonial Honda and we were very fortunate to have Richard Miller as our sales specialist. Richard was extremely knowledgeable about the Honda CR-V we were looking at and was excellent in explaining the features and advantages in each model. My husband and I have very hectic schedules and Richard was most accommodating - even meeting us at the dealership on his day off so that we could once again see the CR-V we were interested in and to make sure that we knew exactly how to operate all of the features. Richard was not pushy (I can't tolerate that) - he answered all of our questions and gave suggestions and allowed us to talk privately and make decisions. He had the car ready to drive off the lot when we arrived for possession. Richard made it a no-hassle, comfortable, fun experience. I know that we can contact him with any questions or concerns that we may have with regard to our new CR-V. It was indeed a pleasure to work with Richard and I would strongly recommend him to my friends and family. Janet and Dale Bishop More

Great Auto Buying Experiance I am 62 years old and have bought several new cars throughout my lifetime. Normally It is a painful (negotiating and bickering with sales persons and I am 62 years old and have bought several new cars throughout my lifetime. Normally It is a painful (negotiating and bickering with sales persons and sales managers) and time consuming process but Colonial Honda was different! Dealing with Wendy Sparks was a very pleasant experience. From the moment she introduced herself we never felt pressured or rushed into any decisions. Wendy was very knowledgeable about Hondas vehicles answering each and every question we had. The entire Colonial Honda staff was very courteous and professional. We would rate our car buying experience at Colonial Honda at five out of five stars!! Without a doubt we would return to Colonial Honda and look for Wendy if and when we decide to but another vehicle in the future. Thank you to all who assisted in our car buying experience!!! More

Purchase of 2013 Toyota Sienna I had a positive experience purchasing a 2013 Toyota Sienna at Colonial Honda. From the beginning, my Internet Sales Manager, Jimmy Monger answered al I had a positive experience purchasing a 2013 Toyota Sienna at Colonial Honda. From the beginning, my Internet Sales Manager, Jimmy Monger answered all the questions I had about this vehicle. Additionally, he was straight forward in regards to the price of the vehicle, sales tax, local business tax and dealer processing fee. The information he provided was extremely helpful in deciding whether to proceed with the vehicle purchase or not. Even after I told him that I would reconsider this vehicle purchase, he came back professionally and offered me a discount that helped seal the deal. Overall, I was very pleased with the positive experience that Colonial Honda afforded me in getting the vehicle I wanted. I would strongly recommend this dealer to anyone who is looking for straight forward answers, friendliness, professionalism and no pressure tactics. - Regis More

Great Experience I test drove several top-of-the-line SUVs (Honda, Toyota, Nissan) and was incredibly pleased with the Honda Pilot. We ended up buying a Touring fully I test drove several top-of-the-line SUVs (Honda, Toyota, Nissan) and was incredibly pleased with the Honda Pilot. We ended up buying a Touring fully loaded due to the smooth ride, heavy feel, accessory package and trim works. We have loved our new Touring and are so glad that we chose this vehicle. During the car buying process, Wendy Sparks was amazing to deal with! She was knowledgeable and easy to get along with. She made us feel comfortable as we looked at each of the Pilot models and was understanding when we told her that we wanted to drive several different brands. Upon purchase and delivery, Wendy helped us through the process and has followed up to see if we have any questions or need anything. Wendy, George and John (in Finance) were great to work with and we were pleased with the buying process. More