
CMA's Colonial Honda
South Chesterfield, VA
Filter Reviews by Keyword
By Type
Showing 1,501 reviews
Wonderful This is our third honda from Colonial each purchase experience has been wonderful. We have had 2 different salespersons, both have treated us very we This is our third honda from Colonial each purchase experience has been wonderful. We have had 2 different salespersons, both have treated us very well. More
Charlie Jones is AWESOME! I was looking for a reliable used vehicle for my newly-licensed 16 year old son to purchase as his first car. He would be using his own money and had I was looking for a reliable used vehicle for my newly-licensed 16 year old son to purchase as his first car. He would be using his own money and had a strict limited budget. We had already determined that it would be unlikely to find a car at a dealership that fit his budget unless we got lucky with a recent trade-in that had not yet gone out to wholesale. After leaving a neighboring dealership after unsuccessful negotiations I stopped in to Colonial Honda with the plan of just leaving my name and number and an idea of what I was looking for. I had the good fortune of being greeted by Charlie Jones. Charlie was such a pleasure, and he was very enthusiastic about helping us despite my son's limited budget. He was honest about what little he had available, but quickly offered to get with his used car manager to see what he could find for us. In less than 24 hours Charlie had emailed me with a couple of options that would meet my son's budget. When we went to see the vehicles Charlie greeted my son with the same enthusiasm I had previously seen. Charlie called my son by name and interacted with him respecting that even though he was just a teenager, he was an important part of the buying process. My son decided to purchase one of the cars that Charlie had offered us. Throughout the entire process Charlie was wonderful to deal with. He was polite, courteous, honest and kind. He promptly responded to my calls and emails and even stayed late to make sure that everything was completed to our satisfaction. Charlie Jones gets and A++ from us. More
2014 Honda Accord Purchase My husband and I began looking at mid size cars a few weeks before our purchase on August 23, 2014. We looked at and rest drove numerous vehicles. We My husband and I began looking at mid size cars a few weeks before our purchase on August 23, 2014. We looked at and rest drove numerous vehicles. We wanted a roomy car with good gas mileage and safety ratings. On Sat. Aug 23rd, we arrived at Colonial Honda with interest in the 2014 Honda Accord. our salesman, Charlie Jones, was very friendly and informative. He took his time explaining all that the accord had to offer. Then took it for a test drive. The accord is very user friendly. Left the dealer and test drove other vehicles le the Mazda 6, but came right back to Conial Honda and have had our accord for 3 weeks And our family loves it. Our salesman has touched base with us a few times since our purchase to make everything was going well with our car. This dealership has gone the extra mile from the purchasing process to our continued satisfaction after our purchase. More
Very Friendly and Helpful Service Tricia Lewis was very Friendly and Helpful during the entire visit at Colonial Honda. When I first called she even informed me to put Colonial Height Tricia Lewis was very Friendly and Helpful during the entire visit at Colonial Honda. When I first called she even informed me to put Colonial Heights (vice Chester) into my navigation system so it would it would show me how to get to their dealership without any problems.. When I got there she first asked me if I wanted anything to drink as I had driven from Virginia Beach (about two hours away) and yes, I was thirsty. She answered all of my questions about their service. All in all, it was a very pleasant experience at Colonial Honda, and Ms. Lewis made it so. Below at the end of this survey it asks about recent coverage of recalls of autos and what impact did it have on my vehicle selection. One reason I am a dedicated Honda buyer is that they are a very reliable and rarely have I ever had any problems with them. I have been a Honda buyer since 1981. More
Excellent Experience from a Really Appreciative Mom The experience was amazing. Wendy Sparks ROCKS!!! We appreciate her and my daughter and myself will only buy from Wendy Sparks and we love her.. The experience was amazing. Wendy Sparks ROCKS!!! We appreciate her and my daughter and myself will only buy from Wendy Sparks and we love her.. More
Lease #2 My wife and I leased a vehicle for the first time 3 years ago from Colonial Honda. We weren't sure what to expect when we turned it in recently, but My wife and I leased a vehicle for the first time 3 years ago from Colonial Honda. We weren't sure what to expect when we turned it in recently, but Colonial Honda gave us a good deal on a new lease and made the entire process very easy. Kia was excellent to work with, and we highly recommend Colonial Honda to our friends and family. More
LOVE MY NEW HONDA For ten days I've got to drive my new Honda CRV and I love it! They have a great selection so I was able to get the exact features I wanted right from For ten days I've got to drive my new Honda CRV and I love it! They have a great selection so I was able to get the exact features I wanted right from the lot. MIchelle Lewis, Duane Bookmaker, and Jimmy ? from Internet Sales did a great job helping us get a fair price. Unfortunately, there were so many people buying cars, the process took over three hours and we were starving when we left after 9pm. Would we drive an hour each way to buy our next car from Colonial Honda again. Absolutely. We'd just bring a pizza with us ;) next time. More
Best Dealership you can find on the East Coast! After searching for 3 months for a new car, my last stop was Honda. It should have been my first and only stop! Searching internet for pricing, I aske After searching for 3 months for a new car, my last stop was Honda. It should have been my first and only stop! Searching internet for pricing, I asked several dealerships about Civic and Accord. Immediately, I received the BEST price and contacts with this Great Dealership. Richard Miller contacted me along with Jimmy Monger, and sent me a great price, much much better than any area dealerships. Great communication with very considerate calls to establish a time to come check out the vehicle. Upon arriving at dealership, I was greeted and treated very respectfully by everyone working there! Richard went over all options for the car, showed me everything I needed to know concerning the purchase. We took a ride to check out the car and go over all options on the car. What is there NOT to love about the Accord? I had to have it! Best car I have had the chance to look at, along with the super great service with everyone at the dealership. Next, finance. Everyone dreads that office. No! John, the finance man, was wonderful. Showed me different plans. Of course I was Not going to get any plans! Mistake! It was well worth the time and listening to John Ward and some special deals Colonial Honda had to offer. Extremely nice man, with no pushing to buy any extras, but in the end, I did get one plan, that I am very happy that I was offered. This Dealership is extremely pleasant, very friendly and easy to work with, and above all, the best dealership that I have visited in the Richmond area. I would highly recommend stopping in here or even an email to Colonial Honda to just see what they have to offer. Best professional group I have had to work with and made my buying experience top notch! No, they did not pay me or give me any incentive to write this, I felt like they deserved the best comments and review for all the great work! Thanks to all! Love my car!! More
I got a new car finally!horay.... I got a Honda fit 2 days ago at Colonial Honda of Richmond ?I really love this car.It gives a look young,flexible,save gaz so far.I 'am satisfy about I got a Honda fit 2 days ago at Colonial Honda of Richmond ?I really love this car.It gives a look young,flexible,save gaz so far.I 'am satisfy about sell man ,Gary See.He is pay extra extension on customer service.The financial person does give me the best an advice on my situation.it help me made a final decision to buy thi Honda Fit. Thank to the staff !I'd like to recommend to my friend to go along with Honda brand and go for Colinial Honda of Richmond Dealer.Everybody go for it?It' s worthy money! More
The PERFECT Vehicle I was planning on looking for a used Honda Pilot, and after browsing the lot with Marlon I didn't see what I came in for. After a few minutes of Marl I was planning on looking for a used Honda Pilot, and after browsing the lot with Marlon I didn't see what I came in for. After a few minutes of Marlon checking on "some things", he had found me "The Perfect Vehicle" - a brand NEW 2015 Honda Pilot. It is the perfect vehicle, thank you Marlon :) and I am loving it! I will recommended Colonial Honda, and definitely recommend Marlon as well. He was patient, understanding and took the time to work with me, in the end getting the deal done and our family out the door with a great new vehicle. More