CMA's Chevrolet of Martinsburg

service after the sale sucks no help what so ever! !! no one would help with a tag issue that they where paid to handle. !! no one would help with a tag issue that they where paid to handle. More

I was very unhappy with the service after we returned to Michigan. We wanted to refinance for a much better rate and the dealership did everything in their power to delay the process so that they could col Michigan. We wanted to refinance for a much better rate and the dealership did everything in their power to delay the process so that they could collect all of their kickbacks It took me two months to complete the process🤬😡🔥😓🤬😡🥵 More

I was disappointed in waiting 15 minutes for my vehicle after being serviced. I informed the service technician I would be waiting. I don’t like being inconvenienced for 15 minutes for no reason 🤔 after being serviced. I informed the service technician I would be waiting. I don’t like being inconvenienced for 15 minutes for no reason 🤔 More

I had the best service experience with Apple Valley chevrolet, my service advisor was Josh Nelson. He explained everything to me. I would give him a five star rating for all his help. chevrolet, my service advisor was Josh Nelson. He explained everything to me. I would give him a five star rating for all his help. More

The ruse of luring people in to pay top dollar for trade-in I knew better..but after 3 calls from dealership promising me top dollar for my trade in I took the bait. They were not offering top dollar but rather I knew better..but after 3 calls from dealership promising me top dollar for my trade in I took the bait. They were not offering top dollar but rather just trade-in....i should have got up and left but I didn’t and thats my fault...but I’m glad to see the shady underbelly of this part of the automobile industry is still alive and bending Americans over and wearing them out..good job guys....keep up the good work. More

Apple Valley Chevrolet 5 stars From Sales to Finance to Service, Apple Valley is 5 star. They treat the customer with respect and want you to get outstanding customer service. We bo From Sales to Finance to Service, Apple Valley is 5 star. They treat the customer with respect and want you to get outstanding customer service. We bought a great truck and the staff has been tremendous at every turn. More

Accessory install I recently purchased a 2015 Silverado pickup and included a tonneau cover in the deal. It arrived 4 days later and was installed 2 hrs later. Looks Gr I recently purchased a 2015 Silverado pickup and included a tonneau cover in the deal. It arrived 4 days later and was installed 2 hrs later. Looks Great! Very pleased with my sales and service ecperiences. More

Outstanding Service The service I received was outstanding!!! I travel a minimum of 600 miles + per week for my work and I can't afford down time. My truck developed an i The service I received was outstanding!!! I travel a minimum of 600 miles + per week for my work and I can't afford down time. My truck developed an issue with the cooling system last week. My service rep got me right in put me in a loaner ( truck ) and had me back on the road the next day. More

excellant service is very good, when arrive for an appointment they take you right in. the gentlemen are very nice and knowledgeable that's very helpful. service is very good, when arrive for an appointment they take you right in. the gentlemen are very nice and knowledgeable that's very helpful. More

Service Rep was Winderful My car was towed to the dealership for repair. From day 1 to final pick up, I received a call on the repair progress. The more I spoke to Chris, it fe My car was towed to the dealership for repair. From day 1 to final pick up, I received a call on the repair progress. The more I spoke to Chris, it felt like I had known him for years. The only thing that needs attention, when the vehicle is sent to multiple shops, it would be nice to have ALL completed paperwork attached when it is time to pick up the vehicle. Thank you Chris Lauer for the awesome customer service updates. More