CMA's Chevrolet of Martinsburg

I have called for 3 days and left two messages for service and no one is yet to get back to me or answer the phone when I call service and no one is yet to get back to me or answer the phone when I call More

Arrived on time for a scheduled service appoinment for a Chevrolet Suburban-specifically for a light bulb replacement-identifying exactly what bulb was out.. One hour and fifteen minutes later I was informe Chevrolet Suburban-specifically for a light bulb replacement-identifying exactly what bulb was out.. One hour and fifteen minutes later I was informed that CMA Martinsburg technicians could not find the light that was out. I then personally went into the service bay and had to show the technicians the light that was out. I decided not to have the work performed by CMA martinsburg because if they were so incompetent as to not to be able to find a light that was out I was affraid of the quality of work that might go into replacing the bulb. I have heard of other area residents complaining about the poor quality of their service and I know now just how true it is. I will certainly advise others, as well as my organization members to avoid this dealership as well. More

service after the sale sucks no help what so ever! !! no one would help with a tag issue that they where paid to handle. !! no one would help with a tag issue that they where paid to handle. More

I was very unhappy with the service after we returned to Michigan. We wanted to refinance for a much better rate and the dealership did everything in their power to delay the process so that they could col Michigan. We wanted to refinance for a much better rate and the dealership did everything in their power to delay the process so that they could collect all of their kickbacks It took me two months to complete the process🤬😡🔥😓🤬😡🥵 More

I was disappointed in waiting 15 minutes for my vehicle after being serviced. I informed the service technician I would be waiting. I don’t like being inconvenienced for 15 minutes for no reason 🤔 after being serviced. I informed the service technician I would be waiting. I don’t like being inconvenienced for 15 minutes for no reason 🤔 More

I had the best service experience with Apple Valley chevrolet, my service advisor was Josh Nelson. He explained everything to me. I would give him a five star rating for all his help. chevrolet, my service advisor was Josh Nelson. He explained everything to me. I would give him a five star rating for all his help. More

The ruse of luring people in to pay top dollar for trade-in I knew better..but after 3 calls from dealership promising me top dollar for my trade in I took the bait. They were not offering top dollar but rather I knew better..but after 3 calls from dealership promising me top dollar for my trade in I took the bait. They were not offering top dollar but rather just trade-in....i should have got up and left but I didn’t and thats my fault...but I’m glad to see the shady underbelly of this part of the automobile industry is still alive and bending Americans over and wearing them out..good job guys....keep up the good work. More

Apple Valley Chevrolet 5 stars From Sales to Finance to Service, Apple Valley is 5 star. They treat the customer with respect and want you to get outstanding customer service. We bo From Sales to Finance to Service, Apple Valley is 5 star. They treat the customer with respect and want you to get outstanding customer service. We bought a great truck and the staff has been tremendous at every turn. More

Accessory install I recently purchased a 2015 Silverado pickup and included a tonneau cover in the deal. It arrived 4 days later and was installed 2 hrs later. Looks Gr I recently purchased a 2015 Silverado pickup and included a tonneau cover in the deal. It arrived 4 days later and was installed 2 hrs later. Looks Great! Very pleased with my sales and service ecperiences. More

Outstanding Service The service I received was outstanding!!! I travel a minimum of 600 miles + per week for my work and I can't afford down time. My truck developed an i The service I received was outstanding!!! I travel a minimum of 600 miles + per week for my work and I can't afford down time. My truck developed an issue with the cooling system last week. My service rep got me right in put me in a loaner ( truck ) and had me back on the road the next day. More