CJ Wilson Mazda of Ventura

Sadly disappointed I took my car in for a scheduled service on Tuesday- later in the day, I received a call that one of the front tires had a nail in it and the tire cou I took my car in for a scheduled service on Tuesday- later in the day, I received a call that one of the front tires had a nail in it and the tire could not be repaired. It would need to be replaced with a new tire at just under $300 for one tire. I opted out until I could check pricing elsewhere. When you are a senior living on a fixed income $300 is a lot of money- imagine my surprise when I took the car to a tire service business to get a quote for a new tire from them and to discover they would not only just charge me half what Mazda would but during their investigation- they found no nail in any of the tires. Tires were fine. Needless to say, I am not feeling very good about CJ Wilson Mazda. My husband is ill and had he been the one to take the call when it came in about the tire, feeling as he did, he would have told Mazda to go ahead and replace the tire. I am just thankful it was I who took the call. Jennifer Lange was very helpful, Explaining to us how to correctly work several of the many features that the car has, features we had not been able to figure out. So many thanks to her- The tire situation has left us sadly disappointed........because of that we are unable to give more than one star. I don't know any of the other employees who might have worked on my car. More

Good Prices Tom was very helpful and low pressure. He stayed in contact with me and answered any questions I had. I would recommend him to anyone looking for a ne Tom was very helpful and low pressure. He stayed in contact with me and answered any questions I had. I would recommend him to anyone looking for a new car. More

Very accommodating and friendly. Everyone was exceptionally friendly and most accommodating. Everything got done very quickly. Having trouble understanding how to use GPS and Jennif Everyone was exceptionally friendly and most accommodating. Everything got done very quickly. Having trouble understanding how to use GPS and Jennifer was kind enough to help me. More

Fast clean & complete everytime Service department was fast clean & complete. They always great to work with. This was my first purchase from this dealership & John Ahern was a great Service department was fast clean & complete. They always great to work with. This was my first purchase from this dealership & John Ahern was a great & professional sales manager that made us believe in this dealership. Many thanks John Gerry & Rita More

The best! C J Wilson never disappoints Everytime I've been there for sales and service I always feel completely taken care of. Thank you for finding discounts C J Wilson never disappoints Everytime I've been there for sales and service I always feel completely taken care of. Thank you for finding discounts and coupons for me and making my visit fast and comfortable. More

The Most Service Oriented Dealership I've Ever Encountered At times it is almost overwhelming because most car dealerships are pretty much finished with you once they've sold you a car. Not CJ Wilson Mazda. At times it is almost overwhelming because most car dealerships are pretty much finished with you once they've sold you a car. Not CJ Wilson Mazda. They can't do enough for you. Whether it is always being available to answering a question about your new car to ordering a part, they bend over backwards. I've bought a lot of cars in my lifetime, but I have never been treated so nicely and been made to feel so appreciated as a customer. More

Always happy at CJ Wilson Mazda Everyone has always been very friendly at CJ Wilson Mazda. I haven't had to do anything other than the regular maintenance on my 2015 CX5 but they al Everyone has always been very friendly at CJ Wilson Mazda. I haven't had to do anything other than the regular maintenance on my 2015 CX5 but they always get it done in a reasonable time and it usually comes back sparkling clean. More

When in for a tire change at came out with a new car thanks I got a flat tire on my car and John notice me walking around looking at the new CX-5. I was really thinking about upgrading because I got a new job w I got a flat tire on my car and John notice me walking around looking at the new CX-5. I was really thinking about upgrading because I got a new job with Lyft. John and I talked and he made it happen. He knew what he was doing and helped me a lot to get out of my old car. I am very happy. More

Fast Service CJ Wilson Mazda answered all my questions quickly and efficiently, explaining anything that I was curious about with the vehicles I looked at. Upon en CJ Wilson Mazda answered all my questions quickly and efficiently, explaining anything that I was curious about with the vehicles I looked at. Upon entering the lot I was approached by an employee who began asking if I needed help. They quickly helped guide me to the vehicle I wanted to look at. After I had made my decision, the sales process went quick;y and I went home with a new vehicle in just over two hours after arriving on the lot. More