CJ Wilson Mazda of Ventura

Drop in service I had a battery issue and dropped in without an appointment. They had it all fixed in less than an hour. Very efficient! Was afraid I would need appoi I had a battery issue and dropped in without an appointment. They had it all fixed in less than an hour. Very efficient! Was afraid I would need appointment and have to come back later. More

Jennifer my service advisor is the bomb. I've been coming here since C J Wilson bought the dealership. Jennifer always greats me with a big smile and takes very good care of my baby (2004 RX I've been coming here since C J Wilson bought the dealership. Jennifer always greats me with a big smile and takes very good care of my baby (2004 RX8) which looks and runs like it did when I drove it off the lot 14 years ago. Thanks for the great service. More

First time buying a new car Very helpful staff, excellent service, the only criticism is that I was vaguely told about the extras the car had, but not what it didn't have, I'm su Very helpful staff, excellent service, the only criticism is that I was vaguely told about the extras the car had, but not what it didn't have, I'm sure this is a sales procedure but now I have the car I am starting to see a lot of extras in the manual or on the info system that are not applicable to my vehicle. I'm sure it's because of the vehicles available to buy that day and what they came with and I wouldn't have wanted to wait but I do feel like I was never given the option, no-one asked me or explained it to me so I don't understand why only bits of my sat nav are available to be or parts of the entertainment system. Like I said I can't fault the staff and as it was my first time buying a new car so this may be how it's always done. More

Best service, and not like going to a busy, hectic, dealer If you want personal service and honesty, bring your car here. that's all there is to say. so I always bring my car here. If you want personal service and honesty, bring your car here. that's all there is to say. so I always bring my car here. More

Great service I have only had great service at CJ Mazda' service department. I wasn't even aware that the issue I had was covered by their maintenance program. I'm I have only had great service at CJ Mazda' service department. I wasn't even aware that the issue I had was covered by their maintenance program. I'm usually greeted by Jennifer but this time I worked with Raymond and he was awesome. As I was leaving Jennifer shouts out the door, a goodbye using my name. Just felt good! More

WOW! What Service. I have bought many cars in my lifetime and have never experienced such wonderful service. I have always been made to feel like one of the family at y I have bought many cars in my lifetime and have never experienced such wonderful service. I have always been made to feel like one of the family at your dealership. Everyone has bent over backwards each time I come in, and the servicing of my car this time was no exception! If I could, I'd give Ray 10 stars!!! More

Jennifer was FABULOUS!!! From the moment I arrived, she made me feel like a queen. Although my car is one year old this weekend, you would never know that it just rolled out From the moment I arrived, she made me feel like a queen. Although my car is one year old this weekend, you would never know that it just rolled out of the factory. It looks as and performs like new. Getting the service in the past year, was just the best. Jennifer advised me how it works with going forward, so I do not have any surprises. Jennifer is a tremendous asset to CJ Mazda. Make sure you keep her!!! Ray took my phone call and secured the same day appointment. I so appreciated Ray getting me in on a Saturday... seeing it is hard for me to leave work (I live and work in Carpinteria). More

A change of heart After being a loyal Toyota customer for the last 30yrs. I can honestly say I was a little nervous going to a new dealership. C.J. Wilson Mazda team ma After being a loyal Toyota customer for the last 30yrs. I can honestly say I was a little nervous going to a new dealership. C.J. Wilson Mazda team made my buying experience with them a good one. They where there for me all the way. A special thanks to Tom Straszewski, Kris Wardak, and Bassam Mahmud More

Airbag Light Although your service department was unable to figure out why my airbag light comes on and off, I did appreciate their efforts to try and find the pro Although your service department was unable to figure out why my airbag light comes on and off, I did appreciate their efforts to try and find the problem. Ray in Service was particularly helpful and polite. Our plan is to bring my car back if the indicator airbag light just stays on so Service can try and figure it out. Phyllis Lewandoski More

Hassle free soluition to a major issue under warranty at 80,000 mile....reporting an increasingly troublesome noise to the service department during regular service led the technician to an internal trans at 80,000 mile....reporting an increasingly troublesome noise to the service department during regular service led the technician to an internal transmission issue as the cause. CJ Wilson immediately stepped up and took responsibility, ordered a replacement, provided a loaner vehicle, and repaired the car under warranty. This was all done quickly and professionally and with zero hassles. It told me that both the dealership and MAZDA stand behind their warranty 100%. More