CDJR of Leesburg - Service Center

very informative and timely, was kept informed throughout the service. received requested information regarding tire. the service. received requested information regarding tire. More

Very unhappy as I was called by your company last Thursday and told I would get 15% off if I brought my pickup in for a servicing. Well guess what the attendant didn't give me the discount. Needless Thursday and told I would get 15% off if I brought my pickup in for a servicing. Well guess what the attendant didn't give me the discount. Needless to say I am very unhappy about this situation. More

But whatever they did, my head lights are off. Also my tires are off too. I spent $2.00 putting air in my tires, since they rotated them. Also my tires are off too. I spent $2.00 putting air in my tires, since they rotated them. More

Bad experience from the beginning. I was not told of the misc. charges until checking out for diagnostic service, at which time they could not tell me what those charges were for. I b I was not told of the misc. charges until checking out for diagnostic service, at which time they could not tell me what those charges were for. I brought my car in to have eight issues addressed. Only four of them were fixed, even though when I was contacted and told the car was ready, I was told that everything was fixed. The left rear fender corner panel was not put back in the position that it was in when I dropped the car off. I sent before and after pics and requested that fender and the other four issues be addressed, with no results. I was told that the supervisor would be informed of the situation. I was never contacted by that person. I have auto repair background, but I am 70 years old and prefer to not do that work anymore. After realizing that nothing was going to be done, I adjusted the fender to the position that it was previously in and fixed the other four issues that were neglected. Jamie Ramsey was my contact person. She tried to make things right but obviously had no support from management. More

Pulled up to get an oil change and it took 10 minutes to get help from anyone. YALL need to be better because this was UNACCEPTABLE! get help from anyone. YALL need to be better because this was UNACCEPTABLE! More

Service was honest and efficient. . I’d go back without hesitation. Strongly recommend Billie as service rep! . I’d go back without hesitation. Strongly recommend Billie as service rep! More

Outstanding service! They even send you a video of the parts you may or may not need to replace. They even send you a video of the parts you may or may not need to replace. More

The video of my vehicle service was great. Service rep. did not try and sell me on any other parts that I did or did not need. Service rep. did not try and sell me on any other parts that I did or did not need. More

They got me right in. No questions asked, other than pertinent questions about what brought me in. And fixed my truck, right, the first time. Thank you! No questions asked, other than pertinent questions about what brought me in. And fixed my truck, right, the first time. Thank you! More

Katie and her service team always go out of their way to give me great customer service. give me great customer service. More