CDJR of Leesburg - Service Center

Although the service wait time is always long, so you have to plan accordingly I don’t have any complaints about any of the services I’ve received at this dealership. have to plan accordingly I don’t have any complaints about any of the services I’ve received at this dealership. More

They got my truck right in . Kept me posted on what the status was and got it fixed promptly Kept me posted on what the status was and got it fixed promptly More

They told me they will make me pay to work on my car next time I don’t like having to pay for a car that did not run when I got it from the dealership I got out of one bad car and they put me in another bad time I don’t like having to pay for a car that did not run when I got it from the dealership I got out of one bad car and they put me in another bad car More

One of the best service departments I have ever dealt with. The staff, especially Carlos aer all top notch. Great communication and timely. with. The staff, especially Carlos aer all top notch. Great communication and timely. More

This is my second review like the dealer and the staff, had good service, But the warrantees and customer appreciation need addressing. I purchased a 2024 Jeep Compass in February 2024 with just less than had good service, But the warrantees and customer appreciation need addressing. I purchased a 2024 Jeep Compass in February 2024 with just less than 25,000 miles, the vehicle now has just over 40,000. From the beginning we have had an issue with the start/stop feature saying not ready battery charging and causing other features sporadically to stop working and functioning properly. The first visit to service center the tire sensor was replaced and its covered didn't have time because there is a 48hr diagnostic period being the only car for me to get to work and help my wife in wheelchair we cant be without a transportation. Second visit to service center it was replaced covered by warrantee. Then it wouldn't start, so vehicle got towed in turns out both batteries went bad not covered because not under warrantee, now it's going cost me in the area of 1000$ for batteries on vehicle that you have driven less than 20,000 miles. So I'll ask you; HOW WOULD YOU FEEL AFTER SPENDING MORE MONEY ON A VEHILCLE THAT WAS PURCHASED LESS THAN A YEAR AGO with a bumper to bumper coverage till 120,000 miles except for wear parts break pads, tires, etc. as I told. There is no more customer appreciation its all about money which is probably I'll use another Jeep dealer that is closer to my house for warrantee in the future, Advantage is less than 5 miles from my house. I'm sure they can provide the same services and be treated the same. I will defiantly take note of this next time I purchase/trade in a car. More

CDJR has always taken the best care of my vehicle(s) and me. I love it there, don’t mind waiting and they have a shuttle service as an option. me. I love it there, don’t mind waiting and they have a shuttle service as an option. More

The service advisor was very knowledgeable, courteous, and did a good job explaining the technicians findings. and did a good job explaining the technicians findings. More

Good services and Jose is very attentive and helpfull , He explained everything and take care of us. He explained everything and take care of us. More

CDJR of Leesburg gets the job done, provides prompt and active services, an answer all my questions that I need to know. active services, an answer all my questions that I need to know. More

You all did a good job and I an very happy with the service I got service I got More