CDJR of Leesburg - Service Center

Kristen is awesome. she makes sure everything is done well and in a timely manner. she's a pro. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx well and in a timely manner. she's a pro. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

From my initial phone call to make my appointment to the visit to the cashier's desk, Kristen was very friendly, knowledgeable and helpful. She took the time to listen to my list of troubles with my Subaru visit to the cashier's desk, Kristen was very friendly, knowledgeable and helpful. She took the time to listen to my list of troubles with my Subaru and explained it all clearly to the technician so that repairs could be made. While going over the car, a couple other problems were identified by the tech. Without sales pressure, the identified issues were clearly explained, as well as prices for all the work. I was able to make an informed decision about what to have fixed immediately and what could be postponed. The Customer waiting area was more like a livingroom/ kitchen designed for customer comfort. Ample, comfortable seating, fresh coffee and doughnuts and other beverages were available. Later in the day hot dogs, popcorn, and soft drinks were available! Because of the challenges I presented with my car, I needed a loaner and one was provided for me. There, too, everyone was courteous and friendly. And at the end of it all, the price was much, much less than quoted. Kristen did all she could to get me the best deal! I drove 50 minutes to get to Bill Bryan's service department and will gladly do it again when the time comes. The drive home in my finely tuned machine made me very happy! More

This is a very honest dealership and I would reccomend it to all my friends. They were on top of everything and Kip as a macanic went above and beyond for me. Kristen never forgot my name. And as busy as the to all my friends. They were on top of everything and Kip as a macanic went above and beyond for me. Kristen never forgot my name. And as busy as they were. they both kept smiles on there face. Now I know why your rated 5 stars.... Thank you. Vicki Brown More

I am submitting an outstanding rating for the service I received from Kristen Lewter. She was informative, efficient, and professional in the handling of my service requirements. The dealership as a whol received from Kristen Lewter. She was informative, efficient, and professional in the handling of my service requirements. The dealership as a whole is friendly and very helpful. I would recommend Bill Bryan to anyone who is looking for a Chrysler dealership. More

I have been going to Bill Bryan.s for years. In fact this is he 3rd vehicle I have purchased from Bill Victorelli, the internet sales manager. When I have my vehicles serviced I always ask for Kristen Lewte is he 3rd vehicle I have purchased from Bill Victorelli, the internet sales manager. When I have my vehicles serviced I always ask for Kristen Lewter. Kristen is very efficient and when she tells you something is going to be done you can depend on it. I belive this is very important with anyone I deal with. I thoroughly recommend this dealership, but again I must acknowledge, Bill Victorelli and Kristen Lewter for there outstanding service to there customers. Sandra L. Moser, satisfied customer More

I purchased a vehicle from this dealer three years ago and went to them for service. It was OK but not always what I saught. I was considering a change until I met Kristen Lewter as a service manager. She and went to them for service. It was OK but not always what I saught. I was considering a change until I met Kristen Lewter as a service manager. She handled my car needs with knowledge courtesy and promptness. I have subsequently purchased another vehicle from this dealer and I am thoroughly pleased with the service received. The service department provides excellent service in a timely manner and Kristen is a great asset to the dealership and to the customers. I recommend them without reservation. More

Now here is a world class Service Writer, at a world class dealership. Enough cannot be said about the personal service and professionalism of Kristen Lewter. Her demeanor; knowledge; courtesy; and ef class dealership. Enough cannot be said about the personal service and professionalism of Kristen Lewter. Her demeanor; knowledge; courtesy; and efficiency, restores confidence in the vehicle owner's service experience. From the moment she writes the order, till the time you drive off the lot, Kristen keeps you informed of the status of your vehicle, explaining each increment of the process along the way. Her close rapport with the mechanics and staff there is evident. She makes you feel so special, that after dealing with her, you almost look forward to the next trip. With employees like Kristen Lewter, it is no surprise that Bill Bryan Chrysler-Dodge-Jeep, has a marvelous reputation for automotive sales and service in Central Florida. In addition to having our Chrysler serviced there,we also ended up buying a used car, and are bringing our Nissan Altima there for service as well. Dick & Pauline Sheehan 719 Evelynton Loop The Villages, FL 32162 More

Kristen has been my service person contact for about the last year of bringing my car in at Bill Bryan. She is extremely polite, competent and professional and delivers what has to be done with a very fin last year of bringing my car in at Bill Bryan. She is extremely polite, competent and professional and delivers what has to be done with a very fine delivery. I always ask for her for that reason. She seems to be a hard worker and I would think she would be considered a valuable asset to the Bill Bryan Organization in whatever capacity she can be utilized. It is a pleasure to provide this appraisal. Regards, Bruce Wetzel Was at the dealership today October 28, 2009 More

The WORST Service department in the country!!! I only gave them one star because there was no ZERO!! My new Chrysler 300 was damaged due to their negligence of not installing the engine cover properly a gave them one star because there was no ZERO!! My new Chrysler 300 was damaged due to their negligence of not installing the engine cover properly after an oil change. It blew off within minutes after leaving their dealership at 70 miles an hour and ripped my bumper. They said they would fix it, then gave me the run around for months, now say they won't do anything because I gave them a bad review. Warning... AVOID this dealer at all cost. If you must buy a Chrysler there are much better dealers out there. More