CDJR of Leesburg - Service Center

Great work! Satisfied customer. The breaks is sharp, smooth. The car running brand new again Satisfied customer. The breaks is sharp, smooth. The car running brand new again More

Carlos was great! Very friendly and took his time letting me know what was happening at all times. I wish everyone had such great customer service skills in the indust Very friendly and took his time letting me know what was happening at all times. I wish everyone had such great customer service skills in the industry. More

Blaine did a great job at greeting me quickly and explaining everything that was done to my truck. The waiting area was nice and clean and the service was quick. explaining everything that was done to my truck. The waiting area was nice and clean and the service was quick. More

The Service Writer, Chris, was really on top of the service. A problem had existed because parts had not been available for over a year, when she found out that the defective part could be rebuilt via service. A problem had existed because parts had not been available for over a year, when she found out that the defective part could be rebuilt via a different service. So we made arrangements to have that done. In the end, it turned out that the error code was not the unavailable part, but something else that was readily repairable. It was a shame that we had to live with the problem for over a year, but that was not Chris' fault at all. More

Tiffany was my service advisor for many years. Otto took over and our interaction was short..I guess he went on vacation, haven't seen him. That is when I met Carlos. Carlos is kind, soft spoken, Otto took over and our interaction was short..I guess he went on vacation, haven't seen him. That is when I met Carlos. Carlos is kind, soft spoken, honest, dependable, professional, listens to my concerns, keeps me calm, explains car issue in a way I can understand, multitasker and loves his job. I have waited for him while he has worked with other consumers. I have observed the same cool, calm professionalism with his consumers. I know I will be in for another RAM 1500 issue and I will seek out Carlos. BTW, my 2016 RAM 1500 has over one hundred thousand miles and continues to run strong. More

Loved the walk around video of the technician explaining what he checked and what was wrong with our car. Very helpful! what he checked and what was wrong with our car. Very helpful! More

Dealership is always competent, but disappointed with the new policy of a 48 requirement fir diagnostic services.. being a one vehicle family makes that extremely difficult. new policy of a 48 requirement fir diagnostic services.. being a one vehicle family makes that extremely difficult. More

Ryan Swoll provided me with quick and complete service for my Pacifica. I am very satisfied with the service I received. for my Pacifica. I am very satisfied with the service I received. More

I had a bad experience as it relates service recommendations. The tec recommended a service that was done 3 months ago "supposedly" when I enquired about it the service manager made excuses. So recommendations. The tec recommended a service that was done 3 months ago "supposedly" when I enquired about it the service manager made excuses. So was the service done or was I charged for nothing!!!! More

It was a pleasure coming to the dealership leesburg cdjr. I was greeted promptly and my service advisor otto quickly helped me with my vehicle and was able to get me going in great time. I was greeted promptly and my service advisor otto quickly helped me with my vehicle and was able to get me going in great time. More