CDJR of Leesburg

Everything was great except for having to wait so long to finalize the paperwork. We waited a couple hours and finally left and had to come back the next day. Bill and Paul were very gracious and easy to wo finalize the paperwork. We waited a couple hours and finally left and had to come back the next day. Bill and Paul were very gracious and easy to work with and we understand this was not their fault. Management needs to hire someone else, change the method of financing vs. cash or speed up the process somehow! Definately needs to be changed!!! More

I've been doing business with Bill Bryan for the past seven years. Mostly with the service dept. Two years ago we traded our PT Cruiser for a Grand Cherokee. Our sales rep was Mike Shadlich. We were so p seven years. Mostly with the service dept. Two years ago we traded our PT Cruiser for a Grand Cherokee. Our sales rep was Mike Shadlich. We were so pleased with his honesty and performance that we knew then that when the time came to buy another we would deal with Mike. We kept in touch over the past two years and Mike always kept us informed about new developments in the Grand Cherokee. When Mike pointed out and described in detail the features of the 2014 model we knew it was time to upgrade. Throughout the entire process we knew Mike was on our side, just like the last time. Always looking for the best possible deal for us. We are very happy with this new experience just like the first time and we know we'll be back again when the time comes to buy another great car from Mike Shadlich. More

We now have a Dodge Journey...Our fourth Dodge. We purchased Mon 5/25 and with no intention of buying...Scott was more than pleasant and a REAL professional..Thank You for this young man's assistance purchased Mon 5/25 and with no intention of buying...Scott was more than pleasant and a REAL professional..Thank You for this young man's assistance on Mon. Wed and Saturday and with a chuckle you can ask him, "Why we have these days down......We will recommend this Dealership and with genuine honesty..Thanks Connie and Don Bowman More

I came in for the 30,000 mile check up on my 2011 Town & Country. I left with a 2013 Town & Country. Cathy worked with me to make everything happen as I wanted it. She was friently and professional. & Country. I left with a 2013 Town & Country. Cathy worked with me to make everything happen as I wanted it. She was friently and professional. One of the things I am so impressed about the Bill Byran Dealership is the lack of pressure. From sales to service to just plain personal contact. This is a class agency and I have had the pleasure of dealing two very classy sales people. Cathy Langbehn and Art Dorado. Thank you. More

Excellent experience. Elliot was great! He made the experience painless and put us in a great vehicle. I would and have recommended this dealership (Elliot) to some friends and co-workers. experience painless and put us in a great vehicle. I would and have recommended this dealership (Elliot) to some friends and co-workers. More

I went on the recommendation of a friend . She was right, this place has the best cars for the price and the service was so easy and no pressure just the facts. I know that the person who sent me, has sent 4 this place has the best cars for the price and the service was so easy and no pressure just the facts. I know that the person who sent me, has sent 4 other customers. Art Dorado was the correct choice he was very knowledgeable and inviting. His innate sensibility to know what the customer wants and to give them . Thank You Malinda Finn More

I visited Bill Bryan Chrysler because of a specific car I had seen advertised in their full-page Memorial Day Weekend ad in my local paper. It was a 13 year old BMW M Roadster, which is a rare high-performan had seen advertised in their full-page Memorial Day Weekend ad in my local paper. It was a 13 year old BMW M Roadster, which is a rare high-performance special-interest sports car; certainly not one I'd expect to find at a Chrysler dealer. The advertised price was amazingly low, and I had determined that if the car was in excellent condition I would buy it at that price (i.e., not try to negotiate down from the advertised price.) When I arrived, I immediately saw that the car was exactly as I had hoped it would be, and I told the salesman that I would like to buy it at the advertised price. One of the sales managers, who was standing nearby, said "by the way, you noticed that the price was stated 'after $3,000" down payment.' " I replied "No, I did NOT notice that." He showed me "It's there, down at the bottom of the page." I replied "Well, I think there should have been an asterisk next to the price shown, like there is for other cars in the ad. Otherwise, I think showing such a low advertised price is misleading, and it's disappointing to me." He asked me what would I be willing to pay. I replied "I'd buy it now if I could get it for the price I thought it was, which was the price that brought me in to see it." The sales manager said "OK, we will stand by our ad, even though it was in error to fail to put the asterisk to show the footnote." So I bought the car for the lower price they had not intended to sell it for. I was VERY impressed by their integrity in standing behind their ad, even though it had a mistake. Once that hurdle was cleared, the rest of my buying experience was totally outstanding. The salesman, Artie Dorado, was friendly, accommodating, and very thorough. The car was beautifully prepped, and has lived up to my expectations in every way. I would definitely recommend Bill Bryan Chrysler (and their other stores) to any friend of mine. More

I WAS VERY HAPPY TO DEAL WITH ELLIOT....HE WAS HONEST AND FORTHRIGHT. I LIKE THAT IN A SALESMAN. He was quick, no wasting time. FORTHRIGHT. I LIKE THAT IN A SALESMAN. He was quick, no wasting time. More

Cathy was a very professional salesperson and very helpful. When choosing our car she helped every step of the way. I would buy a car again from her at any time. helpful. When choosing our car she helped every step of the way. I would buy a car again from her at any time. More

Very friendly and knowledgeable staff. Art Dorado was a pleasure to work with. Felt like I got a very fair deal on my van. Will be a repeat customer. pleasure to work with. Felt like I got a very fair deal on my van. Will be a repeat customer. More