CDJR of Leesburg

This was the best service on a vehicle I have ever experienced. The fan belt on my Sprinter motor-home was replaced quickly and properly and I was on my way. Kristen and Kip were very helpful, frien experienced. The fan belt on my Sprinter motor-home was replaced quickly and properly and I was on my way. Kristen and Kip were very helpful, friendly and answered all my questions. It instills confidence in a customer and is a real pleasure to have competent and friendly folks working on your vehicle. I left the service center with a good feeling and would not hesitate to recommend their service department to anyone. This is a first class service center and I would have given them 10 if possible. More

My husband had stopped in at this dealership before and talked to Mike Sumner- and he liked his attitude & friendliness.And his willingness to help us with what we are looking for. When I went in-I saw talked to Mike Sumner- and he liked his attitude & friendliness.And his willingness to help us with what we are looking for. When I went in-I saw the same characteristics as he did- and decided Mike Sumner was the one we wonted to deal with. Mike went out of his way to secure the vehicle we wonted-and answered any questions we had-plus he went over the truck with us-and wonted to make sure we were happy with it. And he followed up with a courtesy call the following day-to make sure. We both are very pleased with Mike Sumner-and would definitely not have any trouble recommending him-to other people. Same goes for Jeff Thyng-we were very pleased for the way he handled all the paper work-and was very friendly-with a great attitude. He was very organized-and had everything intact. He was very informative-and explained things-and took time with us-and didn't rush us in anyway. Mike Sumner and Jeff Thyng both were very helpful. Helen & Roger Walters More

My first contact with Bill Bryan CDJ was with Kristen. She phoned and emailed me the basic vehicle information, including an invitation to a weekend sales event. I visited the dealership the following mor She phoned and emailed me the basic vehicle information, including an invitation to a weekend sales event. I visited the dealership the following morning where I met up with Mike Sumner, sales consultant. Mike showed me a Subaru and a Jeep SUV (Forester and Compass) and was very knowledgeable in each vehicle's specifications. After a couple of test drives, we decided to pursue the Jeep Compass. While the finance officer worked up my numbers, Mike gave me a personal tour of the dealership. We saw the service department, parts, customer service, and management offices. Upon acceptance of the sales offer, my Jeep Compass was detailed and delivered quickly to my waiting hands. Great experience! Mike was fantastic! I expect to have a great future relationship with Bill Bryan and would most definately recommend them to family and friends. More

The sales staff could not have been more friendly or helpful. We indicated interest in one of 3 different vehicles. One was already in the showroom and they brought one of each of the other two in so helpful. We indicated interest in one of 3 different vehicles. One was already in the showroom and they brought one of each of the other two in so that we did not have to go out in the heat. Once we came to an agreement on a deal on the one we wanted, they worked quickly to find just what we wanted at another dealership and made arrangements to have it transferred. The vehicle was efficiently made ready for us and even the closing process was relatively painless. Great job! More

They passed the sale around like a hot potato> Lot's of retired military in Sales staff. My thought is they would of been above board as a result. They over priced Gap Insurance, overpriced the vehicle. I retired military in Sales staff. My thought is they would of been above board as a result. They over priced Gap Insurance, overpriced the vehicle. I will shop elsewhere as a result, I will share my story with others. Had to refinance vehicle afterwords because I went with theirs and the rate was not available, Just a Bad Experience Semper Fi Marines, quit screwing with your customers. More

When my wife and I pulled into the dealership, Mike Sumner approached us with an attitude that was, noticeably, geared more toward being helpful rather than "a sale at all costs" that we experienced at Sumner approached us with an attitude that was, noticeably, geared more toward being helpful rather than "a sale at all costs" that we experienced at other dealerships. What a pleasant surprise. We weren't sure just what vehicle we wanted. But before long, that all changed. Mike has extensive product knowledge that came to light as he walked us through the process. It was obvious he was prepared to endure as many test drives and explanations of vehicle attributes as it took - and he did. He slowly and patiently guided us to a 2010 Sebring Limited we ultimately purchased. Not what either of us expected to buy. Our new car was taken to be prepped before we received it. During that time, Mike gave us a tour of the facility - how to enter the facility, who to see, where to pay, parts, the speed shop, service manager, customer relations. He gave us cards for people we would deal with for various services so we would have contact information. We were happy with the final price. Mike made sure we received all the discounts and rebates pertaining to our purchase. He took the time to explain the Veterans Memorial being built and how to contact them. We were ushered into the on-site cafe and shown what was available to tide us over until our car was ready. Bill Bryan is fortunate to have an employee with a great product knowledge base as well as the ability to work so well with people in selecting the vehicle best suited for them. This really was the best car-buying experience we have ever had. More

I came looking for a used car but found none to my liking. Clay helped us put together a deal on a new car that made us all feel good about the purchase. Standard sales tactics aside, it was a pleasa liking. Clay helped us put together a deal on a new car that made us all feel good about the purchase. Standard sales tactics aside, it was a pleasant experience and I have recommended the dealership and Clay to my friends. I look forward to a continuing relationship with them. More

Kristen is awesome. she makes sure everything is done well and in a timely manner. she's a pro. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx well and in a timely manner. she's a pro. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

From my initial phone call to make my appointment to the visit to the cashier's desk, Kristen was very friendly, knowledgeable and helpful. She took the time to listen to my list of troubles with my Subaru visit to the cashier's desk, Kristen was very friendly, knowledgeable and helpful. She took the time to listen to my list of troubles with my Subaru and explained it all clearly to the technician so that repairs could be made. While going over the car, a couple other problems were identified by the tech. Without sales pressure, the identified issues were clearly explained, as well as prices for all the work. I was able to make an informed decision about what to have fixed immediately and what could be postponed. The Customer waiting area was more like a livingroom/ kitchen designed for customer comfort. Ample, comfortable seating, fresh coffee and doughnuts and other beverages were available. Later in the day hot dogs, popcorn, and soft drinks were available! Because of the challenges I presented with my car, I needed a loaner and one was provided for me. There, too, everyone was courteous and friendly. And at the end of it all, the price was much, much less than quoted. Kristen did all she could to get me the best deal! I drove 50 minutes to get to Bill Bryan's service department and will gladly do it again when the time comes. The drive home in my finely tuned machine made me very happy! More

This is a very honest dealership and I would reccomend it to all my friends. They were on top of everything and Kip as a macanic went above and beyond for me. Kristen never forgot my name. And as busy as the to all my friends. They were on top of everything and Kip as a macanic went above and beyond for me. Kristen never forgot my name. And as busy as they were. they both kept smiles on there face. Now I know why your rated 5 stars.... Thank you. Vicki Brown More