CDJR of Leesburg

Jose was my service technician/contact person. He took care of a complicated situation where a third party was reponsible for damages to my truck. He was prompt, kept me informed and up to date with phone care of a complicated situation where a third party was reponsible for damages to my truck. He was prompt, kept me informed and up to date with phone calls, was very communicative, professional and patient. He made a very potentially distasteful and difficult situation much easier to deal with. I live in Georgia (have some family in Florida), but continue to bring my truck to Bill Bryan for Service and repairs and have for the last three years because they are so good to deal with...prompt, professional and very courteous. More

Both these indivuals go out of their way to help customers like me and are very good in explaining what kind of work has to be done. They are punctual about delivery or pick up and if they a customers like me and are very good in explaining what kind of work has to be done. They are punctual about delivery or pick up and if they are delayed, they call and tell you so. It is a pleasure to deal with them. More

The car I bought was an Internet Special, which means its a rock bottom no haggle price you will pay. I was pleasantly surprised to see the Bill Bryan Dealership offered an Internet Coupon for a couple hundr a rock bottom no haggle price you will pay. I was pleasantly surprised to see the Bill Bryan Dealership offered an Internet Coupon for a couple hundred dollars off of buying an Internet priced vehicle. I feel that was a nice little perk they offered. I dealt with Mike Shadlich. He was the first car salesman I've ever dealt with that was not pushy. In fact not only was he friendly, he patiently answered the list of questions I had. He fully explained the cars features, made me feel comfortable when I went on a test drive,and was very efficient when it came to paperwork. He did not try and talk me into any other vehicle. With everyone and everything I encountered, the entire environment seemed like it was no pressure. I was taken around and shown the Service Dept and Parts Dept for future use. The Detail Dept. did a fantastic job on cleaning and detailing. After what I experienced in buying my car, I fully believe that the Bill Bryan Dealership cares about Customer Satisfaction. Thank You Bill Bryan Chrysler/Dodge/Jeep and Mike Shadlich my salesman for making my dream of owning a Dodge Avenger come true. More

Was treated well upon my entry, Jose solved my problems and did so in a professional manner. This dealership has a nice waiting area and provides soft drinks, popcorn and also had hotdogs there today. and did so in a professional manner. This dealership has a nice waiting area and provides soft drinks, popcorn and also had hotdogs there today. More

Bill Bryan serviced my previous car for five years so I was familiar with their excellent customer service. When it came to buying a new car I shopped around and decided to buy from Bill Bryan. My salesman was familiar with their excellent customer service. When it came to buying a new car I shopped around and decided to buy from Bill Bryan. My salesman was Mike Shadlich and you couldn't get a more professional, knowledgable and truthful person. This was by far my best car buying experience! More

I recently purchased a 1997 Dodge Stratus from Artie Dorado at Bill Bryan Chrysler Dodge Jeep and I must say it was the fastest, easiest and best experience I've had purchasing a vehicle. This is my 2nd Dorado at Bill Bryan Chrysler Dodge Jeep and I must say it was the fastest, easiest and best experience I've had purchasing a vehicle. This is my 2nd car I've purchased from Artie and I couldn't be happier! More

This has been the best car buying experience in my 73 years of buying cars. Tim is beyond exception in knowing the chrysler T&C mini vans. He answered every question quickly and clearly. The dealershi years of buying cars. Tim is beyond exception in knowing the chrysler T&C mini vans. He answered every question quickly and clearly. The dealership was very supportive to him during our transaction. More

In 56 yrs. of buying new cars, this is the worst experience I HAVE ever had. From promising one set of payment terms only to increase it to another in the written contract followed by excuse after e experience I HAVE ever had. From promising one set of payment terms only to increase it to another in the written contract followed by excuse after excuse, then followed by nonresponsiveness from the Sales and Service Dep't made this a most unpleasant experience. Never again and...LET THE BUYER BEWARE! More

This was the best service on a vehicle I have ever experienced. The fan belt on my Sprinter motor-home was replaced quickly and properly and I was on my way. Kristen and Kip were very helpful, frien experienced. The fan belt on my Sprinter motor-home was replaced quickly and properly and I was on my way. Kristen and Kip were very helpful, friendly and answered all my questions. It instills confidence in a customer and is a real pleasure to have competent and friendly folks working on your vehicle. I left the service center with a good feeling and would not hesitate to recommend their service department to anyone. This is a first class service center and I would have given them 10 if possible. More

My husband had stopped in at this dealership before and talked to Mike Sumner- and he liked his attitude & friendliness.And his willingness to help us with what we are looking for. When I went in-I saw talked to Mike Sumner- and he liked his attitude & friendliness.And his willingness to help us with what we are looking for. When I went in-I saw the same characteristics as he did- and decided Mike Sumner was the one we wonted to deal with. Mike went out of his way to secure the vehicle we wonted-and answered any questions we had-plus he went over the truck with us-and wonted to make sure we were happy with it. And he followed up with a courtesy call the following day-to make sure. We both are very pleased with Mike Sumner-and would definitely not have any trouble recommending him-to other people. Same goes for Jeff Thyng-we were very pleased for the way he handled all the paper work-and was very friendly-with a great attitude. He was very organized-and had everything intact. He was very informative-and explained things-and took time with us-and didn't rush us in anyway. Mike Sumner and Jeff Thyng both were very helpful. Helen & Roger Walters More