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CDJR of Columbia

Columbia, MO

not yet
rated
197 Reviews
Our Chrysler, Dodge, Jeep, Ram dealership in Columbia, Missouri joined the Joe Machens group of auto dealers back in April of 2013, and has been providing the quality care you’ve come to expect from the Joe Machens name ever since! Here at our new and used car dealership near Fulton, we not only carry new models from the: Chrysler Dodge Jeep Ram Lineup, but pre-owned cars for sale and a variety of services that help you snag the one that suits you, such as: Trade-in services Loan and lease specialists Payment calculators Online inventories So feel free to check out our lineup and use our online form when you’re ready to schedule a test drive. Because we’re committed to being your local Chrysler, Dodge, Jeep, Ram dealer, we offer professional loan services, of which you can apply for from the comfort of your Mexico, MO home. Complete a credit application even if you hold a sub-prime credit score; we’re here to help. We are committed to supporting our neighboring cities with transportation needs so if you’re looking for a new Dodge or RAM near Jefferson City, a new Chrysler or a new Jeep near Jefferson City, be sure to visit our dealership to explore our inventory and financing options. A Variety Of Auto Resources At Your Fingertips While our CDJR of Columbia dealership is not open 24/7, our website is! Browse all the ways we can assist with your vehicle needs; we not only offer new and used cars for sale but professional services and genuine MOPAR® parts for sale, so that you can keep your vehicle healthy over the years. Review our impressive service specials before booking a tire service or order auto parts for your Jeep Compass. Our car dealership near Jefferson City, Missouri looks forward to helping all our neighbors with their auto needs, so don’t hesitate to team up with CDJR of Columbia in Columbia no matter what you’re looking to accomplish within the automotive field!
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500 Vandiver Drive

Columbia, MO

65202

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Showing 197 reviews

May 17, 2018

Great Service was great very friendly everyone I spoke with was friendly and helpful. Not just this time but every time I use this facility. Thanks Gary More

by GWMAIDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Burton
May 17, 2018 -

CDJR of Columbia responded

Thank you for the positive feedback! We are happy to hear you had an excellent experience with us! We appreciate you and your business!

May 17, 2018

Great dealership Rich was nice to work with. Fairly quick and easy process. I would recommend it to anyone interested in buying a new or used car. More

by linzey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Whitler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Connell, Shawn Burton
May 17, 2018 -

CDJR of Columbia responded

Thanks for the positive feedback! We are glad to hear you had an overall great experience at our dealership! We appreciate you and your business!

May 16, 2018

Quick oil change I was very satisfied with JM and the service department. Guy who took care of me was friendly and respectful. I had to wait a little bit but there wer More

by Joe T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rana Hutchinson
May 16, 2018 -

CDJR of Columbia responded

Joe, thank you for your positive feedback! We are happy to know you had a great experience with us! We appreciate you and your business!

May 15, 2018

Excellent service The guy at the desk was nice enough to tell they were very busy when I got there. He said to come back in three hours.. I was in and out of there in 3 More

by dennis.bowring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rana Hutchinson, A.D. Hamilton Jr, Andrew Clayton
May 15, 2018 -

CDJR of Columbia responded

Dennis, thanks for the positive feedback! We are happy to know you received excellent service with us! We appreciate you and your business!

May 11, 2018

Oil change I am never WOW-ED by this facility but it always does the job. Staff seems very distant and not all staff had uniforms with the Joe Machens name on it More

by kristensmith240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rana Hutchinson
May 11, 2018 -

CDJR of Columbia responded

Kristen, thank you for your feedback! We are happy to know you had an overall positive experience with us! We appreciate you and your business!

May 12, 2018 -

CDJR of Columbia responded

Kristen, I regret hearing that your experience with us has never been the outstanding one we hope to acheive. We strive to provide a five-star experience for all of our guests and I would like to address your concerns. Please reach out to me at your convenience so that we may discuss any further details you'd like to share, and I may have the chance to ensure great visits in the future for you and your family. Best regards, Mardini Dy Joe Machens CDJR mdy@machens.com

May 11, 2018

Not good This dealership is not customer friendly and the staff needs a lot of training on customer care. I have sent in request to speak with management and n More

by rick.gaines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rana Hutchinson
May 11, 2018 -

CDJR of Columbia responded

Rick, we sincerely apologize for your experience with us. We do strive for quality customer service and appreciate your honest feedback. We will alert our management team of this situation and investigate it further for you.

May 09, 2018

being ignored Walked around the showroom for more than 45 min while a least 4 sales sat at their desks texting,no hello,welcome,can I help you....I guess my NEW STE More

by Tim
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
None gave me the time of day
May 09, 2018 -

CDJR of Columbia responded

Tim, we sincerely apologize for your experience with us. We do strive for quality customer service and will alert our management of this situation to investigate further. We do appreciate your honest feedback, as it helps us grow in the future.

May 03, 2018

Jimmyglenbrown The repair requested was done in a timely manor! My Promaster wasn't tested after the repairs were finished( it still overheats when the A/C is on & More

by jimmyglenbrownbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown names
May 03, 2018 -

CDJR of Columbia responded

Jimmy, we do strive for quality customer service and appreciate your honest feedback. We will send your review to our management team and investigate the situation regarding the repairs.

May 04, 2018 -

CDJR of Columbia responded

Jimmy, we do strive for quality customer service and appreciate your honest feedback. We will send your review to our management team and investigate the situation regarding the repairs.

May 02, 2018

Excellent customer service Shawn was the person take checked me . He is very polite and a answers any questions I had Came a d told me when tires were down and they were doin More

by sheryllking20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Zakrewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

CDJR of Columbia responded

Sheryll, thank you for the kind words! We are happy to know you had an overall excellent service experience with us! We appreciate you and your business!

May 02, 2018

Good friendly service you get what you pay for I had a car that was overheating they took care of me by keeping me up to date as they investigated the problem then they fixed me up. More

by Lowrys82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Male in service
May 02, 2018 -

CDJR of Columbia responded

We are happy to have fixed the issue with your vehicle. Thank you so much for the positive feedback about your experience! We are happy to know it was a great one! We appreciate you and your business!

May 03, 2018 -

CDJR of Columbia responded

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