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CBS Quality Cars

Durham, NC

3.6
226 Reviews

1331 S Miami Blvd

Durham, NC

27703

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Showing 226 reviews

April 24, 2012

I was offered a great deal from this dealership to repair my car, Even though they didn't make any money out of the price, they still did an amazing job and kept their promise in the repairs. More

by chinaface
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember, maybe Jeff?
April 17, 2012

Great; thanks for the ride and all the great wonderful customer service and being very thoro with all the service and stuff; again thank you More

by goodmail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
April 17, 2012

I recently visited cbs for an oil change. The staff was very friendly and accomedating. the job was finished in a timely manner and was very affordable. More

by bunnshelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
April 16, 2012

I gave this rating because I was given greatbservice. I was a little skeptically at first but after going to pick up my car and talking with Danny.he explained things to me about my car that I didn't under More

by ajennette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
April 11, 2012

Brought my Mitsubishi Mirage 98 in here to get a problem with the engine checked out, which had to be done to get it through inspection again. The staff was very friendly. Work took as long as expected, More

by don_tobi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember the names
April 10, 2012

The service I received was friendly. The Service Department was very good about providing courtesy transportation. Holly was easy to work with and Ed (the Service Manager) explained information to More

by BarbeeJay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly, Ed and Neesy
April 10, 2012

We had an overall great experience. They scheduled our repair within two days of the accident and the car was ready when promised. Looks like new. More

by bgrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barnard W Grier
March 29, 2012

Great friendly service. Good tasting coffee and free wifi in the clean Customer Lounge. Stated it would be 45 minutes and it was 45 minutes. Can't beat the price. Sooo different to Fred Anderson Toyot More

by nterry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Russo
March 28, 2012

They take there time looking over the vehicle they're working on and when I was having my car worked on they kept me informed about what I needed to get worked on and what I should look for. More

by arwinters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
holly
March 26, 2012

Go to another dealership and avoid CBS at all cost. I feel this dealership took advantage of me because I am a women, all they care about is money. More

by skinnigurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Corcoran
Apr 09, 2012 -

CBS Quality Cars responded

After doing my research I find out that you brought this to our attention after you run out of warranty by over 2000 miles. Even though you were 2000 miles out of warranty we offered to you a 50% coverage, plus a free oil change ($39.95 Value) and Clay also offered you $50 out of his own pocket. Seems like we have tryed to work with you several times and we would like for you to be happy, I also understand that Bill tryed to contact you several times without a response from you. Please let me know what else can we do to help you. We have been in Business for over 18 yrs and sold over 30,000 vehicles. We try our best to make everyone happy even when they are out of warranty

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