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CBS Quality Cars
Durham, NC
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Fast and Easy I worked with Billy at the Hillsboro CBS location to trade in my 2014 Mazda3 with a ton of miles on it for a slightly used Chrysler 200C V6. Before I I worked with Billy at the Hillsboro CBS location to trade in my 2014 Mazda3 with a ton of miles on it for a slightly used Chrysler 200C V6. Before I stopped in, I called to inquire about the Chrysler to see if it had smoke odors, among other questions. Billy checked out the car and verified it did. While I was bummed, I appreciated his honesty. Thankfully, the price was right and I had to stop in (45 minutes from my house) to check it out. Both he and Mike were great to work with and once I decided to make the trade, I purchased an ozone generator for $70 to clean out the smoke smell, with my "savings" (Great investment BTW!) based on Billy's recommendation. All in all, couldn't have asked for a easier transaction! More
Hillsborough, NC location. John and Mike were absolutley the best to work with. They were courteous, friendly, answered all questions and got me a New Car! A big thank you to John and Mike were absolutley the best to work with. They were courteous, friendly, answered all questions and got me a New Car! A big thank you to them. More
Great, Friendly, Easy Experience I worked with Rocky Watson on a Sunday to buy a truck on the Sunday special discount. I brought my car in on Monday for a fair market value appraisal I worked with Rocky Watson on a Sunday to buy a truck on the Sunday special discount. I brought my car in on Monday for a fair market value appraisal and filled out the paperwork. It was a smooth transaction, quick and easy. I never felt pressured and was made to feel right at home from the manager to the finance man as well as Rocky Watson. More
Great service/ Definitely come back Walked in helped me find a great car in my price range and the car was very well kept in the inside, the process was very smooth. I was in and out tha Walked in helped me find a great car in my price range and the car was very well kept in the inside, the process was very smooth. I was in and out thanks to the manager Terry Hope. Great customer service was very helpful and courteous throughout the whole process. All of the people there were very nice and courteous and it was a great atmosphere. I will definitely be back for another vehicle. More
Will definitly come back What a great place with great people the customer service was great and I was in and out with my vehicle. This is my second purchase from CBS and the What a great place with great people the customer service was great and I was in and out with my vehicle. This is my second purchase from CBS and the manager Terry Hope was so helpful and such a great person through my are buying process. Go to CBS QUALITY Cars 1503 S Miami Blvd, Durham NC and see Terry Hope you will leave with a very dependable vehicle. More
Quick & Easy Spoke with saleman named John Rouse at 9am, drove off the lot with my new truck at noon. I travelled an hour and a half to finalize paperwork for the Spoke with saleman named John Rouse at 9am, drove off the lot with my new truck at noon. I travelled an hour and a half to finalize paperwork for the purchased. The staff was very professional and eager to sell at quality vehicle More
Never Go Anywhere Else! This is the 4th Vehicle I have purchased from CBS Quality Cars. They educate about the products you are looking for, they will go find it if necessar This is the 4th Vehicle I have purchased from CBS Quality Cars. They educate about the products you are looking for, they will go find it if necessary, they are open and honest about their pricing, and most importantly, they are fair. Buying a used car is probably stressful for most people. It is hard to know what you don't know when purchasing a complex piece of technology like today's automobile. I recommend that anyone reach out to the superb staff at CBS Quality Cars, and be confident that they are there to do right by the purchaser and stand by the vehicles they sell. More
Relaxed and Calm.. Relaxed and Calm describes how I felt when I purchased my 2016 Mitsubishi Outlander from CBS. I would recommend this dealership to family and friends Relaxed and Calm describes how I felt when I purchased my 2016 Mitsubishi Outlander from CBS. I would recommend this dealership to family and friends. Terry Hope is a great salesman.. More
Put the wrong oil CBS put the wrong oil in the truck that I got CBS now I have to put another engine in no copy of warranty sent a picture of the warranty on my phone h CBS put the wrong oil in the truck that I got CBS now I have to put another engine in no copy of warranty sent a picture of the warranty on my phone have reported CBS to bbb and the local tv station in Raleigh I have reported to good morning America I want CBS to help pay for another motor I have told everyone in Durham don't buy a vehicle at CBS. U can't trust anyone any more and pay that much for a vehicle and have drove it much w itch out it cutting off how can salesman sleep at night for cheating a. Customers More
Pleased customer. I visited the Hillsboro location, where I met Mrs. Casey, sales lady for the dealership. She was very friendly very helpful. I purchased a car that e I visited the Hillsboro location, where I met Mrs. Casey, sales lady for the dealership. She was very friendly very helpful. I purchased a car that evening. The next day a had a few concerns and I told Casey about them and then she introduced me to Paul and he listened and was very nice and then he had me go to there shop on Hwy 70 in Durham... Wow the customer service I received was just wonderful from my first contact Eli to all the shop techs were just so friendly and knowledgable concerning my new purchase... They very quickly assisted me in what needed to be taken care of and had me on my way. I was very impressed with the level of customer service I received from everyone.... Very happy customer !!!!!! More