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CBS Quality Cars
Durham, NC
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Not Satisfied! Taken Advantage of!! I visited CBS in Hillsborough looking for a dependable car for my daughter a little over a month ago. John helped me and seemed very sincere and nic I visited CBS in Hillsborough looking for a dependable car for my daughter a little over a month ago. John helped me and seemed very sincere and nice. He told me how nice the car was. For the money it seemed to be a pretty good deal. I was concerned with a vibration I kept hearing and John said when he drove the car "he didn't notice it". I asked several questions but did not insist on taking the car to a mechanic to check before purchasing. John assured me that the CBS mechanics had checked out the car. I bought the car only to find out that It had broken motor mounts, a bad oil leak and a broken sunroof. NONE of these issues were disclosed. Only what can we do to get you to buy today. I advised John within 48 hours and was told he would speak to hus upper management. No Response. I would CAUTION not to trust what they say!!!!! Jodie Kraushaar More
Great experience Phenomenal! John Rouse set up the whole deal, even dealing with my gap insurance claim from my previous totaled car, all over text and phone calls. I Phenomenal! John Rouse set up the whole deal, even dealing with my gap insurance claim from my previous totaled car, all over text and phone calls. I live two hours away and I drove down after everything was setup. Picked my sweet ride up in under 3 hours. Paperwork was the longest thing. Mr. Rouse constantly got me amped to take my car home. It was a thrilling experience. 10/10 would buy from him again and only him. He stuck by every word he said! Great salesperson who genuinely cares about the customer. More
Love those Guys Very Professional I talk to John Rouse and Michael Peaks over the phone before I got there and it seem like I already knew them very professional and so friendly and I I talk to John Rouse and Michael Peaks over the phone before I got there and it seem like I already knew them very professional and so friendly and I went to Hillsboro and got this wonderful treatment and I just want to thank you Micheal Peaks and John Rouse for all you done for me on this daybecause yall went beyond the call of duty and thanks John for my test drive and showing me my new Car love you Guys and everyone will know THANK YOU SO VERY MUCH More
Great place to buy a car. I had a very pleasant shopping experience with CBS. The salesman (John Rouse) was very polite and he was helpful in showing me the cars. I had a very pleasant shopping experience with CBS. The salesman (John Rouse) was very polite and he was helpful in showing me the cars. More
PURCHASE A NEW CAR JANIE MACIAS AND THE STAFF AT CBS QUALITY CARS WERE VERY PROFESSIONAL AND PROMPT, THEY DID EVERYTHING THAT THEY SAID AND MORE I WILL DO BUSINESS WITH JANIE MACIAS AND THE STAFF AT CBS QUALITY CARS WERE VERY PROFESSIONAL AND PROMPT, THEY DID EVERYTHING THAT THEY SAID AND MORE I WILL DO BUSINESS WITH THEM AGAIN IN THE FUTURE. AND REFER THEM TO MY FRIENDS. More
Buying our new car John Rouse was especially helpful and very deligent in helping us find and buying our new car. He was very patient and kind and caring and concerned i John Rouse was especially helpful and very deligent in helping us find and buying our new car. He was very patient and kind and caring and concerned in helping us. I would recommend them to anyone and have done so. In fact my niece is in the process of buying a vehicle with the help of him. We r very satisfied and happy that we chose CBS and John and recommend them to anyone. More
Fast and Easy I worked with Billy at the Hillsboro CBS location to trade in my 2014 Mazda3 with a ton of miles on it for a slightly used Chrysler 200C V6. Before I I worked with Billy at the Hillsboro CBS location to trade in my 2014 Mazda3 with a ton of miles on it for a slightly used Chrysler 200C V6. Before I stopped in, I called to inquire about the Chrysler to see if it had smoke odors, among other questions. Billy checked out the car and verified it did. While I was bummed, I appreciated his honesty. Thankfully, the price was right and I had to stop in (45 minutes from my house) to check it out. Both he and Mike were great to work with and once I decided to make the trade, I purchased an ozone generator for $70 to clean out the smoke smell, with my "savings" (Great investment BTW!) based on Billy's recommendation. All in all, couldn't have asked for a easier transaction! More
Hillsborough, NC location. John and Mike were absolutley the best to work with. They were courteous, friendly, answered all questions and got me a New Car! A big thank you to John and Mike were absolutley the best to work with. They were courteous, friendly, answered all questions and got me a New Car! A big thank you to them. More
Great, Friendly, Easy Experience I worked with Rocky Watson on a Sunday to buy a truck on the Sunday special discount. I brought my car in on Monday for a fair market value appraisal I worked with Rocky Watson on a Sunday to buy a truck on the Sunday special discount. I brought my car in on Monday for a fair market value appraisal and filled out the paperwork. It was a smooth transaction, quick and easy. I never felt pressured and was made to feel right at home from the manager to the finance man as well as Rocky Watson. More
Great service/ Definitely come back Walked in helped me find a great car in my price range and the car was very well kept in the inside, the process was very smooth. I was in and out tha Walked in helped me find a great car in my price range and the car was very well kept in the inside, the process was very smooth. I was in and out thanks to the manager Terry Hope. Great customer service was very helpful and courteous throughout the whole process. All of the people there were very nice and courteous and it was a great atmosphere. I will definitely be back for another vehicle. More