C. Wimberley Ford - Service Center

Oil change We love coming here! Easy to schedule and fast service. We drive an extra 30min to come here! Great prices and trustworthy. Highly recommend to anyone We love coming here! Easy to schedule and fast service. We drive an extra 30min to come here! Great prices and trustworthy. Highly recommend to anyone! More

Lied to me Went into service to get problem with Sync fixed. Was told by kid in service that it costs $120 and takes 3 hours, despite warranty. Called another de Went into service to get problem with Sync fixed. Was told by kid in service that it costs $120 and takes 3 hours, despite warranty. Called another dealership and Ford, told that there is NO CHARGE when under warranty. Called back to Wimberley and was very rudely addressed by female service manager, that they're very busy and she had no idea what kind of service I need if my Sync doesn't sync. Seriously? You're the service manager but you don't understand what you're going to charge me $120 to fix?! She told me to go to another dealership, so I will. This dealership apparently doesn't value its customers if they're so willing to tell me to go somewhere else. They don't understand warranties or will just charge even if you have a warranty. This is my only interaction with this dealership, but I won't be going here when I'm leasing my next vehicle. The rep at Ford who took my complaint was willing to talk me through an update for free, by the way. Wimberley wanted to charge me $120 (3 hour time frame too) for what Ford would do for free in 10 minutes. More

Ford Edge. Vehicle auto start install. Special ordered part in on time, install completed sooner than quoted. Excellent service. Always treated with respect and like family!!! Always a pl Special ordered part in on time, install completed sooner than quoted. Excellent service. Always treated with respect and like family!!! Always a pleasure to walk through the doors at Wimberley. More

My experience it takes over an hour when I bring my car in for an oil change. The paper work I get after the oil change always states they rotated my tires and the it takes over an hour when I bring my car in for an oil change. The paper work I get after the oil change always states they rotated my tires and they don't. I've called them out on it and they insist they did. Yet no one noticed the nail in my rear passenger tire when I brought it in and was still in same tire when I picked it up. More

Very helpful and kind. Nothing but positive things to say. Everyone at Ford is polite and helpful. They take time to answer questions and make you feel important and almost Nothing but positive things to say. Everyone at Ford is polite and helpful. They take time to answer questions and make you feel important and almost part of the family. More

Oil Change The service department is very friendly. Works with my schedule and goes out of their way to make sure that my experience is the best experience possi The service department is very friendly. Works with my schedule and goes out of their way to make sure that my experience is the best experience possible. They keep me informed all the way through. More

Oil change and tire rotation. It is very easy to make an appointment six days a week and once there, they are very timely in the service. The waiting lounge is comfortable with It is very easy to make an appointment six days a week and once there, they are very timely in the service. The waiting lounge is comfortable with free Wi-Fi and there is always hot popcorn! More

OilChange/Recall Service I was happy with overall service regarding oil change. The time was a little long at 2 hrs 15 minutes though. Overall C.Wimberley has been great pla I was happy with overall service regarding oil change. The time was a little long at 2 hrs 15 minutes though. Overall C.Wimberley has been great place. Brain Hayden always there for support More

Good and efficient Fast and efficient. Happy with the service. Xxxxxxx xxxxxxx xxxxxxx xxxxxx xxxxx xxxxx Xxxx xxxx xxx xxxx xxx xxxx xxxx xxxx xxxx xxx Xxx xxxx Fast and efficient. Happy with the service. Xxxxxxx xxxxxxx xxxxxxx xxxxxx xxxxx xxxxx Xxxx xxxx xxx xxxx xxx xxxx xxxx xxxx xxxx xxx Xxx xxxx xxxxx xxxx More

great love vickey in service very helpful and friendly I have never had a problem with there showroom or service great bunch of people VERY PLEASANT AND FRIENDLY THANK YOU FOR YOUR SERVICE THANKS AGAI I have never had a problem with there showroom or service great bunch of people VERY PLEASANT AND FRIENDLY THANK YOU FOR YOUR SERVICE THANKS AGAIN More