C. Wimberley Ford - Service Center

Recall I had a recall on my 2011 Ford raptor. I had an appt for Tuesday morning, I live an hour away, so I brought my truck over on Monday morning to drop I had a recall on my 2011 Ford raptor. I had an appt for Tuesday morning, I live an hour away, so I brought my truck over on Monday morning to drop off. They pulled it in and reset the recall and I was on my way in 20 minutes. Best customer service!! More

Oil change and tire balance issue I brought my company car in for an oil change and I reported a tire bring out of balance. They came to me while I waited and they told me my lug nuts I brought my company car in for an oil change and I reported a tire bring out of balance. They came to me while I waited and they told me my lug nuts were swollen ( not sure what that meant) they replaced them at nearly 7.00 bucks apiece..... I drove off and I still have a feel of a tire out of balance, so they really did not listen to my complaint... Now I will possible have to take it back before I ruin the tires... More

warranty As usual, everything went smoothly and efficiently. From scheduling, drop off, execution of service and pickup everything went as well as anyone could As usual, everything went smoothly and efficiently. From scheduling, drop off, execution of service and pickup everything went as well as anyone could hope to expect. More

12,000 Mile Service My family continues to get the best from the best. We cannot say enough good things about C. Wimberly Ford. From the sales, service, administration My family continues to get the best from the best. We cannot say enough good things about C. Wimberly Ford. From the sales, service, administration and Management Team these folks are 2nd to none. Thank your for your professionalism from top to bottom. I have to give a special shout out to Vicki in Service - YOU ARE THE BEST!!!!! More

Service I dropped my truck off late night, used the key box to drop the keys. They called us when they were done as promised. Job well done. I dropped my truck off late night, used the key box to drop the keys. They called us when they were done as promised. Job well done. More

I was less than happy with how I was spoke to at the service The past several oils changes I have had at your service center have not gone as I expected. If I work with Vicki, I get wonderful service. But when I The past several oils changes I have had at your service center have not gone as I expected. If I work with Vicki, I get wonderful service. But when I get the young man behind the service counter, I have not been happy. I leave there very displeased. He may be new, but he needs to learn how to speak to women . Not sure if he treats men the same way. If I ask a question, I do not expect a smart answer. We own several FORD vehicles and bring them all to you for servicing. We like to keep our spending local. But I dread when I have to bring my Escape in for work. More

Great service in a welcoming environment. Received excellent service on my vehicle in a timely manner. Customer service was very courteous and helpful explaining the work and time required. W Received excellent service on my vehicle in a timely manner. Customer service was very courteous and helpful explaining the work and time required. Waiting area provided a relaxing environment. More

best ford dealer in Mi always happy with my job they do on my truck vickey and tom do a great job first dealer that I can say that about always happy with my job they do on my truck vickey and tom do a great job first dealer that I can say that about More

Excellent "routine" service Easy, efficient, no hassle are words to describe my experience. I had to invest almost no time on getting this service visit done and done right. Easy, efficient, no hassle are words to describe my experience. I had to invest almost no time on getting this service visit done and done right. More

Service was friendly Bought a new F150 in September. Brought it in for the doors not locking or unlocking. Service was very helpful in finding a time to get it in and expl Bought a new F150 in September. Brought it in for the doors not locking or unlocking. Service was very helpful in finding a time to get it in and explaining everything! More