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C. Wimberley Ford

Dowagiac, MI

4.8
1,119 Reviews
The C. Wimberley Automotive Group is a family-owned and operated business. It is also one of the largest automotive car dealership groups operating in Southwest Michigan. Since becoming family owned in 1981, C. Wimberley has experienced tremendous growth and positive change. Positive change that we pass on to you - from our family to yours! The C. Wimberley Automotive Group represents 4 vehicle franchises including Ford-Chevrolet-Buick-GMC Truck, in two dealerships located in Dowagiac, Michigan; C.Wimberley Ford and C.Wimberley GM. C. Wimberley features both new and quality pre-owned vehicles at all our stores! We offer all makes and models of Certified Pre-Owned vehicles including Ford, Chevrolet, Buick, and GMC trucks. Our Service Departments, lead by our Master certified technicians, provide outstanding service for all makes and models. Our award winning parts departments stock a huge selection of genuine Ford and GM parts. We have certified counter-people to help with all of your part needs. Our State-of-the-Art Body Shop can repair any make or model vehicle. Just call or stop by to arrange for a free estimate. Few dealership operations have the continuous record of outstanding performance as demonstrated by C. Wimberley operations. The trophies, plaques, and awards displayed throughout our dealerships are tangible proof that, year after year, the C. Wimberley team has won top honors from the manufacturers it represents. These awards are given annually, but only to a handful of dealers who excel in vehicle sales, service leadership and who have superior customer satisfaction rankings. We are dedicated to continuing this proud record of making C. Wimberley dealerships the very best in the Southwest Michigan area and the very best for you!
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56081 M 51 S

Dowagiac, MI

49047

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Showing 1,119 reviews

June 23, 2018

Very good experience Very good experience. Max did a wonderful job of explaining every little detail, from bumper to bumper. He made sure I understood how to work everythi More

by Grandma’s car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Franklin
June 18, 2018

Just like each visit I was immediately greeted by the service personnel. They took my key and directed me to the comfy waiting area and popcorn. With 45?minutes Vickie cam More

by MCMAIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vickie
June 18, 2018

Service exceeded my expectations0 Service is scheduled at convenient times, fast service, people are nice. Sometimes there is no charge for an oil change. That always exceeds my expect More

by Yan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ford service dept
June 17, 2018

Great service! We had some transmission issues with a truck we bought that is covered by warranty. Ford Service department got right on it. We love the place! More

by MCKINLEYSHARMONYACRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wimberley Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2018

The Kind of Service We All Want to Receive From the time I arrived and was greeted by name by the Service Manager until I retrieved my vehicle much earlier than I had expected, the service I re More

by TPWRIGHT4423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Curtis, Vickie and Michael in the Ford Service Dept.
June 14, 2018

bad news bears service is terrible, truck is scratch , way to long to wait for service have business this terrible would not take my dog here , service lady is good More

by ANNIEMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service center
Jul 03, 2018 -

C. Wimberley Ford responded

Thank you for taking the time to review our service center and I am sorry you had a poor experience. Please contact me at chuckjr@cwautomall.com, I would appreciate hearing what exactly happened to make your experience so bad and see if we can resolve any issues for you.

June 14, 2018

Awesome job Thank you to Tom and all the guys that helped us this past Saturday. This is our second time dealing with Tom. Tom listens and is very knowledgeable More

by Traci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2018

Great Experience - Highly Recommend Bryan Hayden is genuinely kind, customer focused and asserts no pressure to sell you a vehicle. When we are in the market for another vehicle, we wou More

by Maureen H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2018

Price was different than quoted I would have given a 5 star but the price was much higher than quoted for service. Thanks to Vicki the device consultant I was helped, otherwise my ca More

by JPHILLIPI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Service Manger, Vicki Schoetzow service consultants
June 11, 2018

Great service Issues were found and corrected very timely could not ask for anything more they stayed in touch with me about the repair as I dropped off the night b More

by JIMBO.MERIDETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Burandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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