C. Wimberley Ford

I got F-150 It was good experience and It was simple and easy and Bryan was a really good with getting the paper work done and showing me around the truck and all It was good experience and It was simple and easy and Bryan was a really good with getting the paper work done and showing me around the truck and all the features the truck has More

Excellent customer service Bryan Hayden helped us find the truck we were looking for. It took a few hours for us to make our decision and Bryan kept helping us with a smile. Tha Bryan Hayden helped us find the truck we were looking for. It took a few hours for us to make our decision and Bryan kept helping us with a smile. Thanks to Bryan we are very happy with our choice. Bryan showed us how everything worked on the truck and we were thankful for that service. Bryan is definitely conscientious about serving all of his customers. More

Not a happy customer Unfortunately, I never received the car I originally paid for a car with remote start already on it when the car was manufactured, took a month to get Unfortunately, I never received the car I originally paid for a car with remote start already on it when the car was manufactured, took a month to get an “off the market” remote start installed even though was told it wouldn’t be off the market, I ended up with two key fobs instead of one. After getting the remote start installed - I had nothing but problems with my panic going off whenever another vehicle started or got to close to my car. Was told it wasn’t the remote start that was causing the problems but was in fact told it was user error. 7 months into me owning the car my in-laws asked to have to remote start taken off which c wimberly did and then two weeks later finally called to see if I was having any issues with my vehicle. Installed a new remote start with fortunately no problems, however, c wimberly has lost my business. If I had the money I would have broke the lease I am in and would have turned away and never looked back. More

I Feel like Family! I'm always greeted with a smiling face. Everyone is so friendly and says hello. Asks me how things are going. How my car is doing, etc... Just an amaz I'm always greeted with a smiling face. Everyone is so friendly and says hello. Asks me how things are going. How my car is doing, etc... Just an amazing atmosphere with wonderful people! More

Cw wimberley dowagiac mi Awesome people that explained it to me great. Bryan and Dallas were there to help me out and help me make the right choice! would definitely recommend Awesome people that explained it to me great. Bryan and Dallas were there to help me out and help me make the right choice! would definitely recommend de wimberley ford if anyone is looking to purchase a vehicle. More

Easy, friendly Bryan was so friendly and welcoming. So easy to talk to and answered all of our questions. Made sure we got the best deal we could. Highly recommend Bryan was so friendly and welcoming. So easy to talk to and answered all of our questions. Made sure we got the best deal we could. Highly recommend this place ,Bryan and Dallas. More

Best salesman in the world Brian a top notch salesmen very well spoken nice personality and very friendly will tell all my friends and family about him great job. Thank you Brian a top notch salesmen very well spoken nice personality and very friendly will tell all my friends and family about him great job. Thank you More

Who knew we would buy a car today! We stopped to LOOK at a truck, minutes later we were test DRIVING one, then another and then one last one, then the next thing we new Derek and Dallas We stopped to LOOK at a truck, minutes later we were test DRIVING one, then another and then one last one, then the next thing we new Derek and Dallas had us driving away with a new truck. More

Did not feel valued as a customer Went in for an oil change, multi-point inspection and tire rotation. After sitting for an hour and a half I was informed that they could not do the t Went in for an oil change, multi-point inspection and tire rotation. After sitting for an hour and a half I was informed that they could not do the tire rotation because the lug nuts were swollen. I was then informed that replacing them would cost between $150 and $180. I was able to purchase all new lug nuts from Autozone for $40 and changed them myself with no difficulty. Not sure why it would be so difficult for a fully equipped and certified repair shop, nor why they were trying to overcharge so much for a bunch of nuts. This is the same service center that failed three times to repair a transmission that was under warranty on a previous vehicle I owned. More

Kinda Disappointed This Time I normally have absolute faith in the service I get here but not this time. The main computer on my 2015 Explorer blacked out one morning, thought I normally have absolute faith in the service I get here but not this time. The main computer on my 2015 Explorer blacked out one morning, thought better of it, rebooted itself, and all systems came back on within 30 seconds. Nevertheless, I requested service; particularly because this had happened less than a year before and this was a practically new computer. When I made the appointment, the service person said the computer was under warranty and he would order a new one. When I read the service report after picking up my car, I was extremely disappointed to see that my Explorer's computer was only "rebooted" and NOT replaced! This is reason #1 why I no longer trust C.Wimberly Ford Service. Now I will explain issue #2: When I made the appointment for the computer, I also requested the recall for the toe link issue be addressed. The same service tech said that would take a full day so we scheduled accordingly. Well, the computer problem, the recall issue, plus an oil change was all done in a HALF DAY. I can't help but wonder. So, in one visit, my faith, trust, and loyalty to Ford and this dealership have been destroyed. More