C. Wimberley Ford
Dowagiac, MI
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Fantastic experience The salesman, Max, and sales manager, Dallas, were both an absolute pleasure to work with. They are very fair and friendly. Max was quick to answer an The salesman, Max, and sales manager, Dallas, were both an absolute pleasure to work with. They are very fair and friendly. Max was quick to answer any questions. Top notch customer service! More
Friendly Sales people were very courteous and helpful. They gave us a lot of options and we never felt rushed or pushed into buying, and found the best financ Sales people were very courteous and helpful. They gave us a lot of options and we never felt rushed or pushed into buying, and found the best financing for us . More
Length of wait Seems like 2 hrs is a long time for an oil change and tire rotation. Mechanic told rep that 2 tires were bald & they showed me an estimate for 2 new Seems like 2 hrs is a long time for an oil change and tire rotation. Mechanic told rep that 2 tires were bald & they showed me an estimate for 2 new tires. When I questioned how they could have gotten bald so fast (They were in good shape at last rotation which I'm having done by you regularly) he stated that they aren't bald but they won't be able to rotate them next time. My biggest concern is that there is something wrong with The front end that may be causing this. More
Oil change Work done on time and had a clean comfortable waiting area with free coffee and popcorn. Service department was friendly and helpful with all my quest Work done on time and had a clean comfortable waiting area with free coffee and popcorn. Service department was friendly and helpful with all my questions. More
shelby gt500 Called up talked to manager who was nice and put me in contact with his salesman Max who was a no pressure easy going salesman . They made it easy buy Called up talked to manager who was nice and put me in contact with his salesman Max who was a no pressure easy going salesman . They made it easy buying a car out of state . They also shipped it to me on a trailer at no extra charge ! More
always get great service. service has always been very good.questions always answered and the service manager and staff great people. i am on my 4th vehicle from this dealer so service has always been very good.questions always answered and the service manager and staff great people. i am on my 4th vehicle from this dealer so i feel confident and very satisfied with these people. More
Great Customer Service This dealership is the best. This was my first time dealing with a dealership and I was a little uncertain as to what i was gonna experience. I have t This dealership is the best. This was my first time dealing with a dealership and I was a little uncertain as to what i was gonna experience. I have truly got to say from the minute i stepped on the lot i was treated like a human and not just another sale. Tom Ferrier helped me 100% and helped me learn everything about my new car. Thanks for the wonderful experience. More
Excellent Timely, courteous, excellent service. Easy to work with the service dept to schedule appt. Tom made original transaction to lease vehicle simple a Timely, courteous, excellent service. Easy to work with the service dept to schedule appt. Tom made original transaction to lease vehicle simple and was accomotating. More
easy to schedule, fast cost effective service Always friendly, easy to schedule times convenient for me, quick turnaround, fair pricing. Easy access to very knowledgeable and responsive, eager to Always friendly, easy to schedule times convenient for me, quick turnaround, fair pricing. Easy access to very knowledgeable and responsive, eager to help service manager. More
Repairs Was told by another shop who did my oil change that my left front suspension was leaking and needed replacing. They quoted me a price and I left. I Was told by another shop who did my oil change that my left front suspension was leaking and needed replacing. They quoted me a price and I left. I then called Vicki and made an appointment for my 2016 Ford Escape to be looked at. I was also told that my lug nuts were swollen. I am still under warranty so no cost for me. At the appointment your guys determined that there was nothing wrong with my suspension but you did replace the lug nuts. I would like to say that Vicki is fantastic! What a personality she has and always makes me feel welcomed when I arrive. If I have questions she is quick to get me an answer. She is friendly and out going which is rare these days! More