C R Chrysler Dodge Jeep RAM of Adrian

I traveled to CR Chrysler Dodge Jeep Ram of Adrian to see Tyler Tansel due to the great customer service I received in past purchases. The dealership was spotless, everyone I encountered was friendly and hel Tyler Tansel due to the great customer service I received in past purchases. The dealership was spotless, everyone I encountered was friendly and helpful. The gal in finance that handled the money part was very friendly, making the transaction seamless. Tyler is a rockstar! He always makes buying a new vehicle easy. I’m looking forward to many happy miles of driving in my new Durango. Thank you CR and thank you Tyler! More

I traded in a vehicle for a used Dodge Ram 1500 at this dealership and dealt with Vince. He was fantastic and I enjoyed my experience. Great truck and a fair deal. I' would deal with Vince again for sur dealership and dealt with Vince. He was fantastic and I enjoyed my experience. Great truck and a fair deal. I' would deal with Vince again for sure... Thanks Vince! More

Jess just sold me a brand new Gladiator and i couldn't be happier. She is the best salesperson I've ever had and I recommend her highly. It was raining out when i got to the dealership and Jess came right ou happier. She is the best salesperson I've ever had and I recommend her highly. It was raining out when i got to the dealership and Jess came right out and greeted me and welcomed me. She is the best! More

I was in an accident that involved 7 cars including the person at fault (not me), Vince got me a vehicle quickly so not to interrupt my life any longer he is” AWESOME”, helpful, understandingI will definit person at fault (not me), Vince got me a vehicle quickly so not to interrupt my life any longer he is” AWESOME”, helpful, understandingI will definitely be going back to see him when I’m able to trade in or lease💯 More

Nichole was a pleasure to work with regarding my "Added Care Plan." Her professionalism and attention to detail were outstanding. I would be remiss if I didn't mention how she went above and beyond making Care Plan." Her professionalism and attention to detail were outstanding. I would be remiss if I didn't mention how she went above and beyond making sure that I received the best service plan and value for my money. More

I contacted the dealership to purchase an extended Mopar warranty based on a mail advertisement I received. I received pricing over the phone, and asked the rep if I could please get a written quote e-mail warranty based on a mail advertisement I received. I received pricing over the phone, and asked the rep if I could please get a written quote e-mailed to me. I was told no written quotes are provided due to "corporate policy." This is a shady practice and you guys lost the sale due to this poor and ethically-questionable level of service. More

I have been buying from this dealership for years. I continue to go back because the service is great! They make it super painless. Vince has been great all the years. Shelby in finance is awesome. Ve I continue to go back because the service is great! They make it super painless. Vince has been great all the years. Shelby in finance is awesome. Very friendly & knowledgeable individuals. More

Always friendly and fast with communication responses. The trip to the dealership that so many people despise making is pain free here. The trip to the dealership that so many people despise making is pain free here. More

We did not have a pleasant experience with buying our vehicle from this dealership. First of all, even though we specified exactly what we were interested in, giving full VIN information and specific fe vehicle from this dealership. First of all, even though we specified exactly what we were interested in, giving full VIN information and specific features we were interested in, the dealer prepared the wrong vehicle for us. Communication was excellent before we purchased the vehicle, once we purchased it the situation changed 180 degrees. We tried to contact Lupe via email after the sale, we got no response. We spoke on the phone with Kyle Ringle, who was somehow familiar with our case, but not fully updated by Lupe, Kyle assured us he will speak with Lupe about our experience. No news from Lupe 2 days after buying the vehicle. I had a phone conversation with Lupe before coming to the dealership, he was courteous and he gave us one deal, he included an extended warranty at no cost for us, but when we got to the dealership, Lupe was not available and we ended up paying for the extended warranty because the information was not conveyed to the financial department. We understand that people have personal problems and cannot always be on the premises, at the client's disposal, however we appreciate greatly the honesty and were disappointed with Lupe for that. Shelby, from the Financial department was super nice, which helped alleviate some of the frustration we had, but this does not improve much our experience. The only reason we ended up buying the vehicle is because it was the only vehicle on a radius of 200 miles form home which satisfied what we were looking for. We traveled for 2 hours to get to this dealership, if they were closer to home we would have not bought the vehicle. Unless you are close to this dealership and could come multiple times for discussions, negotiations, finalization of a transaction, we would not recommend them. We will certainly not recommend them to any of our friends and acquaintances who are looking to buy new vehicles and live far from this location. Regarding the product, we ended up buying a beautiful Chrysler 300, we are Stellantis employees and we stand by our products. We consider this a very objective review and hope that will help other potential customers interested in using the services of this dealership. More

I couldn’t be happier to work with a dealership such as CR Chrysler of Adrian. Tyler was AWESOME!!! CR Chrysler of Adrian. Tyler was AWESOME!!! More