C. Harper Ford Kia Honda

Leaking sunroof After taking my vehicle for a routine oil change , I asked for someone to look at my leaking sunroof. A “leak specialist” in the service shop looked a After taking my vehicle for a routine oil change , I asked for someone to look at my leaking sunroof. A “leak specialist” in the service shop looked at it and told me that based on the design of the vehicle, it will leak sometimes and there is nothing they can do about it. Absolutely unacceptable. A sunroof should not just leak into the vehicle randomly. More

Highly recommended We were so happy with our experience at C Harper. They helped us get financed and into a brand new car. The salesman and financing were very helpful i We were so happy with our experience at C Harper. They helped us get financed and into a brand new car. The salesman and financing were very helpful in explaining everything to us. We had a great experience and highly recommend them to others! More

Pleasant and overall good. I have been dealing with C.Harper for sometime now and my past service person and my present one have always been helpful never. Pushy and listened we I have been dealing with C.Harper for sometime now and my past service person and my present one have always been helpful never. Pushy and listened we’ll to my issues and concerns about the vehicle they were servicing. More

Fair experience Carrie was very kind and helpful. She did a very good job at dealing with the issues of my vehicle service and kept checking to make sure I had everyt Carrie was very kind and helpful. She did a very good job at dealing with the issues of my vehicle service and kept checking to make sure I had everything I needed while waiting More

Great Lennie was great!! Very professional. He had me and out in record time. Was able to use the facilities WiFi so I was able to continue working while I Lennie was great!! Very professional. He had me and out in record time. Was able to use the facilities WiFi so I was able to continue working while I was waiting. More

The Best! Service dept is very friendly and are extremely helpful. Walked in for an oil change (no appt) and was taken right away. In no time at all I was drivi Service dept is very friendly and are extremely helpful. Walked in for an oil change (no appt) and was taken right away. In no time at all I was driving back home. This kind of service will keep me coming back! More

trailer brake install great job. install looks good. price reasonable. i waited for the work to be done, and through the two hours i was there the service guys came out to great job. install looks good. price reasonable. i waited for the work to be done, and through the two hours i was there the service guys came out to update me on progress and to let me know how things were progressing. More

Staff needs more training The salesperson that we spoke with was inexperienced and not familiar with the vehicle that he sold to us, Luckily my husband already has the same The salesperson that we spoke with was inexperienced and not familiar with the vehicle that he sold to us, Luckily my husband already has the same vehicle as his company car so he knew the information himself. When I asked about previous ownership, Carfax report, etc. he was unfamiliar. He went to a different area and printed out the report. When he returned to his desk my husband had gone to the restroom. The salesperson put the report on his desk out of my reach and stated "this is for your husband to read." How insulting to assume that as a woman I would not want to read the report or that I wouldn't understand it Next came your financial person, He told us the interest rate on the loan was 6.9%. I questioned the rate and he stated "that's a really good rate. If you came here a year ago you would see the difference in what the government did." However the supervisor that worked with our salesperson had quoted us a 4.94% rate. I again questioned it, so he then looked on his computer and then agreed it was a 4.94% rate. As your financial representative I would think he should have known the correct rate. He then went on to basically call us idiots because we didn't want to buy the extended warranty. He showed us different pieces of electronics that he had on his desk that could possibly break in an attempt to force us to buy the extended warranty. Does he get an extra commission if he sells it? He also spent most of his time complaining about how busy he was and that he would have to work until 11pm if everyone that was in the dealership purchased a vehicle that evening, Perhaps the most insulting thing that happened was once the final paperwork was signed the financial person stood up and shook my husband's hand. I extended my hand but he completely ignored me. The saleperson gave my husband a handshake and when I extended my hand to him he only touched the tip of my fingers without any attempt at a true handshake. If my husband had not been set on that vehicle we would have left and purchased somewhere else. I am a successful professional as is my husband and should be treated with the same respect. Treating women as second class is not acceptable in this country and will cost you a lot of female clients, More

Service of my F150. I appreciate the quality of the service I have always received from the staff at the service center. Cody was extremely helpful. Gets A+ rating. I appreciate the quality of the service I have always received from the staff at the service center. Cody was extremely helpful. Gets A+ rating. More

Inspection Team was great. My technician Cody was very friendly. Explained everything And was able to address my concerns. Very pleased with my experience woul Team was great. My technician Cody was very friendly. Explained everything And was able to address my concerns. Very pleased with my experience would Recommend to others More