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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,405 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,405 Reviews of C. Harper Ford Kia Honda

March 27, 2019

2nd trip and unorganized I returned to dealership for what I thought to be a 10 minute appointment to put inspection stickers on new Telluride and pick up the second key that More

by CMFA72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Johnson
Apr 15, 2019 -

C. Harper Ford Kia Honda responded

Thank you for your feedback. We welcome all customer comments, both positive and negative. Although we do try to get every vehicle inspected before it is sold, there are situations where that doesn't happen. Sometimes when a car comes off of a carrier, it is immediately sold, sometimes within hours and it didn't get a chance for a full inspection prior to delivery. This is not a normal situation for us. We apologize for the inconvenience this caused you and this should have been explained to you more thoroughly that it was. We certainly understand how frustrating it is when you're excited about your new vehicle only to have the experience tainted. We would hope that you would be willing to give us another shot to show you how good we can be. We can't change anything in the past, but we can try to make any future trips with us better. If you would like to discuss this further, please contact me at 724 929 8000 x548 or jkranik@charper.com. - JoAnne Kranik, Business Development Center Manager

March 26, 2019

Excellent The service was great and quick. Everyone is really nice. Paige and Tom were very helpful. Will always take my truck up there to them More

by Kyuhas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Meyers , Tom Gustafson
March 25, 2019

Great car buying experience. Out of all the cars I’ve bought (4 so far) this has been the best experience by far. I went in the dealership with a budget in mind and the salesman More

by D4rk hrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, John Eberlein, Gary Dalton
March 25, 2019

Great service and very kind and patient when I couldn't find my insurance and registration. Would definitely recommend the service area. Thank you so much. More

by Tracymamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
K. Evancho
March 25, 2019

Used Kia Soul No pressure. Professional and friendly. Have bought two KIA's in one year. Both times were comfortable and were home with new vehicle that afternoon More

by MAREENLINDSAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Brown, Will Mansberry, Harold Shemesh
March 25, 2019

Great sales team Great selection of vechiles, sale team answered all questions about the trucks. They took their time and explained to vechile features. I would recomm More

by MATTDICKSON
Recommend Dealer
Yes
Employees Worked With
John Eberlein, Dante Barella, Tom Lalor
March 25, 2019

Honest and friendly service Very friendly service. Took the time to explain everything they did and everything my car needed. We have both of our cars serviced at Harper Ford. Wo More

by CD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
March 25, 2019

Excellent honest service, reasonable pricing, timely service, courteous treatment, shuttle service convenient, snacks and coffee provided, washed car, follow-u More

by TOM.JONES5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
March 25, 2019

On time and very nice Always helpful and courteous, knowledgeable and treat you well answer all my questions. I had to reschedule my initial appt and they took care of me More

by CD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Gustafson
March 25, 2019

excellent work! Work ordered was completed quickly and correctly! Service manager was very attentive and listened when I asked questions important to me. She was a gr More

by LASER1623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Dalton, Mat Gajdzik, Len Marino, Heather Secrist
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