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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,405 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,405 Reviews of C. Harper Ford Kia Honda

April 08, 2019

Cory in service center great Looked like new car after wash quick service Cory very nice and quick service with oil change did not find other things wrong great work More

by NAGYMD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Gustafson
April 08, 2019

New Kia Sorento Sales employee "Woody" was great to work with, as well with sales manager John. Chris in the Finance Department made it quick and easy with all the pa More

by YAKBEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Finance, Gregory (Woody) Woodmancy, John Eberlein
April 08, 2019

Completely satisfied. Upon arriving the staff was very friendly, professional and prompt. The vehicle was finished in the 1 hour window that they stated. Also, the wash job More

by K.AMATI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Gustafson
April 07, 2019

Good service Kari is a excellent service rep. Always keeps you informed about the service being preformed, and very knowledgeable about the service your vehicle ne More

by bohatch1199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Evancho
April 06, 2019

Professionally done. From start to finish, the staff handled my scratch repair efficiently and professionally. They were all genuinely polite, which was refreshing. My f More

by Shari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Staff in the Body Shop, Will Mansberry, Gary Dalton
April 05, 2019

Great Service, Great People! Very Satisfied With My Service On My RV! Service People Were Very Nice and Knowledgeable! I Would Come Back Again And I Will Recommend This Dealership More

by Stevo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
April 05, 2019

Inspection and oil change I was there and got a state inspection and oil change everyone was friendly and helpful they did their job fast and well and even did a nice wash on m More

by Dj15473
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember I'm bad with names everyone there was good
April 05, 2019

Service Len and the service staff are wonderful! I judge a dealership by the service department. This is what keeps me coming back to C Harper. More

by DESORRENTINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
April 05, 2019

Poor, do not care about customer Took vehicle for recall, repairs took almost three days, promised loner vehicle but did not get, sensed to enterprise to rent but refused to pay, had More

by Salaga79_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Len Marino
Apr 15, 2019 -

C. Harper Ford Kia Honda responded

I'm sorry to hear that you had a negative experience with us. I would like the opportunity to find out where the breakdown in communication was. Please call me at your earliest convenience and we can discuss a plan of action so something like this doesn't happen in the future. JoAnne Kranik, Business Development Center Manager 724 929 8000 x548 or jkranik@charper.com

Apr 16, 2019 -

Salaga79_ responded

like i said, received car dirty, when i made appointment they said that work will take about 5 hours, so i said will drop car but will need loner vehicle, and said that will provide, but when i came they said or we will take you to enterprise and they should have your info and will give you car, but enterprise did not had my info and was asking extra charges for rental vehicle, i refused, to pay, since it should be free. I had no issues when i used to go to C-Harper Chevrolet service, providing loner vehicle with no issues. and it took 3 days repairs, did not updated during repairs. missed work, very disappointing.

April 05, 2019

Recall The service was friendly and fast. Everyone said Hi! Great service , nice employees. Explained what service was done on my vehicle. Highly recommend t More

by Shelly123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
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