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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,405 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,405 Reviews of C. Harper Ford Kia Honda

May 04, 2019

Service Always get my car serviced here. Cory is great.would recommend using the service department as well ad sales fepartment if looking for a new vehicle. More

by BHUDOCK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Gustafson
May 04, 2019

Always need something Always trying to get more work done than necessary!! Famous words are you need to have this done!!! Left service facilities and drove down highway a More

by ROBERTAHUEBNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Len Marino
May 07, 2019 -

C. Harper Ford Kia Honda responded

Thank you for your feedback. We're sorry to hear that you had a bad experience with us. If you would like to have a further discussion about your visit, I would certainly like to hear from you. Please feel free to reach out to me directly at 724 929 8000 x548 or jkranik@charper.com - Thank you, JoAnne Kranik, BDC Manager, C. Harper Auto Group

May 03, 2019

Good experience Good people and great customer service. Cory was very helpful and listened to what I needed. I will definitely be returning for service in the future More

by Jmustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haines, Keith Harriet, Doug Gates, Cory Gustafson
May 03, 2019

First Class Service on time, explained well, done in timely fashion ,Kari had Great Skills explaining work to done! Waiting room Clean and Neat, as was the rest of Servic More

by MonCity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Evancho
May 03, 2019

Engine oil problem I was not happy that my car was under warranty but yet had to pay for a oil change, when the problem was my car burning oil. Also some service staff More

by JUSTINPANEPINTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
May 03, 2019

Convenience and Prompt The service was very quick and prompt. I had an airbag recall and an alignment performed. Dropped my cR off and picked up the next day. More

by FRAZIERBROCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Evancho
May 03, 2019

Oil change and tire rotation was done along with my annual under coating touch up and inside cleaning... all was done great and in a timely manor More

by JGRIMES3378
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Evancho
May 03, 2019

Awesome service every visit We always get top notch customer service from everyone in the Service Department at C Harper. Everyone is always so helpful and friendly and they do More

by KOPANIC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Merlin, Len Marino
May 03, 2019

Incomplete Made recall service appointment week in advance drove 20 miles one way only to be told part defective and I would have to come back More

by RLCBROOKS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know any names
May 03, 2019 -

C. Harper Ford Kia Honda responded

Thank you for your review. I'm sorry to hear that you had a negative experience with us and certainly understand your frustration. I would like to get more information from you to find out what happened. Although I can't do anything about this visit to us, I would like the opportunity to help you in the future. Please contact me at your convenience at 724 929 8000 x548 or jkranik@charper.com. Thank you, JoAnne Kranik, BDC Manager, C. Harper Auto Group

May 03, 2019

Prompt, easy scheduling quick servicing. Received a Kia recall letter. Scheduled service appointment for three days after my phone call. Arrived early. They were able to take the car immedia More

by SAUPTON44
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy in scheduling. , Len Marino
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