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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,405 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,405 Reviews of C. Harper Ford Kia Honda

October 08, 2018

Service was great and the time was appropriate . Last time it took twice as long as it did this time . Glad it was moved along this time . More

by MONTGOMERY49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Close
Oct 09, 2018 -

C. Harper Ford Kia Honda responded

Thanks for the review. We appreciate your feedback. We're constantly making strides to improve our service department for our customers. We're glad that it is finally paying off. Hopefully we can see you in the future for all of your service needs. We appreciate your business!

October 08, 2018

oil change tire rotation 2 hours for oul change n tire rotation w a appt...unacceptable.....my time is important as well.will not b using for reg maintaince..not happy at all. More

by PFREDERIC17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will Mansberry
Oct 08, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. We appreciate all feedback, both positive and negative. I will forward this over to our Service Manager. We do understand that our customers time is valuable and apologize for the inconvenience. I would like the opportunity to investigate to see what happened in this situation. I will be sending you my contact information. Hopefully we can resolve this matter for you and still keep your business with us. - JoAnne Kranik, Business Development Center Manager

October 08, 2018

Best service and fair pricing I moved about 1 hr away...I tried to find a comparable place for maintainance but unfortunately I could not. C Harper has the best service, well train More

by PAMXANDREWS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tucked and Lenny Marino
Oct 09, 2018 -

C. Harper Ford Kia Honda responded

Wow! Thank you for your review! It says alot that you're willing to travel to come back to see us for your maintenance. Hopefully we continue to make it worth your time, every time!

October 06, 2018

wait time While I was waited on promptly, I was there nearly 2 1/2 hrs for inspection and oil change. If I had stayed to have recall issues corrected I'd have b More

by CHAR1146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Murr
Oct 09, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. We apologize for your less than perfect experience with us. In the future, if you expect to be here for a while, we do have a shuttle service that can take you home or to work (as long as you are local) and bring you back once your vehicle is finished. We apologize if we didn't meet your expectations this time, but hopefully this won't deter you from visiting us in the future.

October 05, 2018

Service went above and beyond!! Called Dave in service about my 2018 f150. Had check engine light and trouble starting. He went above and beyond finding me another truck to drive whi More

by tagg302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in service, Gregory (Woody) Woodmancy
Oct 09, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your amazing review. Dave is new to us in service, but we are happy that he is taking care of our customers the way that we expect and the way that they deserve. Between him and Woody, it sounds like you have found a winning team! Hopefully we see you again in the future and let us know if you need anything again.

October 04, 2018

Outstanding service The staff and maintenance personnel are very helpful and courteous, as soon as you arrive they are seeing to your needs, you are guide to the waiting More

by JYOCOLANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino, Jessica Moody, Tom Gustafson
Oct 04, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review! We appreciate your feedback. We're glad to hear that you've had a good experience with us. Please let us know if you need help in the future and we'll try to maintain these standards!

October 04, 2018

Service for my vehicle I was so pleased with the service I received from C. Harper. Everyone I dealt with was professional and knowledgeable. The work was completed promptly More

by HappyGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Merlin, Casey Harper Jr, Lisa Murr
Oct 04, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review! We're happy to hear that you had a good experience with us. We appreciate your continued business with us. Please let us know when you need something in the future and we'll be happy to help in any way that we can!

October 03, 2018

Great atmosphere to buy a vehical.service is great.they go out of there way to try to make the customer happy. Just a fantastic dealer. More

by Woody123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bickerton, Chris Schultheis
Oct 03, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the review. We greatly appreciate your feedback and are happy that we could help in your search. You certainly dealt with two of our best in Scott and Chris. Welcome to the C Harper Family and enjoy your vehicle!

October 03, 2018

Very Pleased Had my Kia Soul in for service. As always, the folks did a super job. Even had my car washed. C.Harper always treats me well. Never any problems. More

by KA3WSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVE, Gregory (Woody) Woodmancy
Oct 03, 2018 -

C. Harper Ford Kia Honda responded

We were sad to see Mark leave as well. We truly valued him as an employee and he will be missed. But of course we will strive to give you the same great service that you've become accustomed to. We hope to see you in the future and thank you for your continued business!

October 02, 2018

professional salesman Salesman Dino very thorough and professional He went beyond to find me the vehicle I wanted Parts guy Will also was very professional and helpful More

by PPRYOR1030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yom Lalor, Will Mansberry, Dino Saello
Oct 02, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review! We're happy to hear that you had a good buying experience with us. Dino and Will are definitely assets to our team. Please let us know if you need any help in the future and enjoy your truck!

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