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Byers Volvo Cars

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.9
280 Reviews
Byers is family owned and operated and has been service Central Ohio in the transportation industry since 1897!
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301 N Hamilton Rd

Columbus, OH

43213

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Showing 280 reviews

June 11, 2024

Joe was very easy to do business with. He anticipated all of my wife's needs. More

by pborden2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arrasmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Byers Volvo Cars responded

Thank you for choosing Byers, we are delighted to hear that our team member Joe provided exceptional service during your visit. We strive to anticipate and meet the needs of all our customers and it is wonderful to know that Joe was able make such a positive impression. We appreciate your feedback and hope to have the opportunity to work with you again in the future.

June 10, 2024

Ralph made what is usually a dreaded process a positive experience. He was very thorough, professional and knows the Volvo products very well.. He took the time to help me get setup before I left and even More

by ddlandrews1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Marcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Byers Volvo Cars responded

Thank you for your highly positive review, we are delighted to hear that you had a great experience with Ralph at Byers. Our team takes pride in providing exceptional service to our customers and it's wonderful to hear that Ralph went above and beyond to make sure you were taken care of. We feel fortunate to have Ralph as part of our team, his in-depth knowledge of Volvo products is truly an asset. We are thrilled that he was able to assist you during your visit and made the experience a positive one. Going above and beyond is what we strive for when it comes to our customers.

May 31, 2024

Joe was fantastic, so was Jason and Mark, it’s nice to now you guys have fun at work but can still be serious, you don’t see that much nowadays, your only as good as your weakest link, these guys were pro More

by dekalb11
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dustin Stygler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Arrasmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Zambito
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Jun 03, 2024 -

Byers Volvo Cars responded

Thank you for leaving us such a kind review, we appreciate the time and effort you took to share your experience with us, Joe. It was a pleasure having you visit our store. We agree that having a balance between fun and professionalism is crucial in providing our customers with the best experience possible. Your mention of Jason and Mark brings a smile to our faces as we know they take pride in their work and always strive to deliver top-notch customer service. Your praise means a lot to us and it only encourages us to continue providing excellent service. We are thankful for your support and hope to see you again soon at Byers! Have a fantastic day ahead!

May 31, 2024

We had a wonderful experience buying our first Volvo at Byers Volvo. Joe was helpful, knowledgeable and so very patient. He answered so many questions for us. Joe set up all of our car’s technology and m More

by Gretchen.neuroth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arrasmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Zambito
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Jun 03, 2024 -

Byers Volvo Cars responded

Thank you for taking the time to leave us a review, and congratulations on your new Volvo! We are delighted to hear that Joe provided exceptional service, and we will make sure to pass along your compliments to him. Our team here at Byers Volvo takes great pride in ensuring our customers are well-informed and satisfied with their purchases, and it sounds like Joe went above and beyond to make that happen for you. Thank you again for choosing Byers Volvo, we are honored to have earned your business. Enjoy your new car!

May 29, 2024

Ralph Marcum is an outstanding sales representive for Byers Volvo. Always informative, helpful and patient. He has helped me with several questions I have had on my XC40. He even setup my garage door More

by daveball226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Marcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Wilkinson
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May 30, 2024 -

Byers Volvo Cars responded

Thank you for your kind words and for taking the time to share your experience with Ralph and Byers Volvo. We are so glad to hear that he has been an outstanding representative for you and has provided helpful support with your questions and vehicle needs. We will make sure to pass along your words of praise to Ralph and the rest of our team at Byers Volvo. It is always our goal to provide exceptional service and help our customers make the right decision when it comes to their vehicles. Again, thank you for choosing Byers Volvo and we look forward to assisting you again in the future.

May 22, 2024

Have bought multiple cars from Dustin and will continue to do so. Makes it easy. More

by dgirardifsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Stygler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Byers Volvo Cars responded

Thank you for taking the time to leave a review, we're delighted to hear of your continued loyalty to Byers, and especially to Dustin. We'll continue to make every effort at making the car-buying process an easy and enjoyable one for our customers, and count ourselves lucky to have you as a loyal customer. See you again soon!

May 22, 2024

Dustin was amazing to work with! Made our whole experience super easy and was so great to work with. More

by jj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Stygler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Byers Volvo Cars responded

Thank you for the wonderful review, we truly appreciate it! Our team at Byers strives to provide exceptional service and your praise for Dustin's work is a delight to hear. We will make sure to pass on your kind words to him, I know he will be thrilled. We are glad we could simplify things for you and make your experience with us a positive one. Thank you again for choosing Byers and we look forward to working with you again in the future!

May 19, 2024

Love my new car, and love how easy Joe made the whole process! Five stars More

by kkhumphrys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arrasmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Byers Volvo Cars responded

Thank you for taking the time to share your experiences, we greatly appreciate it. Thank you especially for mentioning Joe! We are very proud of our team and what they bring to Byers. Please be sure to come back soon and see us again.

May 09, 2024

I knew the car I wanted but didn’t feel comfortable with my local dealership. I drove up to Columbus and had a completely wonderful experience. More

by Andreaholt004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Stygler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Byers Volvo Cars responded

Thank you for choosing Byers Volvo in Columbus, we are so happy to hear that you had a wonderful experience! We strive to provide the best car shopping experience possible and it is rewarding to know that we met your expectations. We appreciate your patronage and hope you enjoy your new car!

May 06, 2024

Dealership was great Talked with Mario over the phone,gave a price I was willing to pay and was able to make a deal Mario was excellent their was no sales pitch or back and forth Frank was great More

by Bryankurt66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Marcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Mario Sanchez
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May 10, 2024 -

Byers Volvo Cars responded

Thank you for choosing Byers Volvo and for sharing your positive experience with our team! We greatly appreciate your kind words about Mario, Frank, and Chris. It is important to us that our customers feel comfortable and supported throughout the car buying process. We are pleased to hear that you were able to make a deal that met your price point and we are honored to be the only place you trust to purchase a vehicle from. Your satisfaction is our top priority and we look forward to continuing to provide excellent service for all your future automotive needs. Thanks again for taking the time to share your feedback and for being a loyal customer of Byers Volvo! Sincerely, The Byers Volvo Team

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