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Byers Volvo Cars
Columbus, OH
296 Reviews
Byers is family owned and operated and has been service Central Ohio in the transportation industry since 1897!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 296 reviews
January 17, 2022
My experience with Ralph Marcum was a very smooth process from beginning to end. He went over and beyond to help us out. His approach is quite relaxed and there was no pressure from him at all. He found a wa from beginning to end. He went over and beyond to help us out. His approach is quite relaxed and there was no pressure from him at all. He found a way to make it work in our favor and I couldn’t have asked for much more than that. He was a true professional. 5 STARS!!! More
by carrie.taylor0601
Employees Worked With
Ralph Marcum
January 16, 2022
Absolutely perfect experience @ Byers Volvo. Dustin Stygler took great care of us. As did all of the other folks we interacted with (including Finance). Inventory was solid. The dealership is spotless. Stygler took great care of us. As did all of the other folks we interacted with (including Finance). Inventory was solid. The dealership is spotless. Convenient location. All aces from me! More
by Tmgoldman73
Employees Worked With
Dustin Stygler. Finance lead (can recall his first name but he was terrific)
January 09, 2022
I just purchased a used Subaru Outback. Process was easy and everyone was very helpful! Joe even called me the next day to make sure I was enjoying the car and all my questions were answered. and everyone was very helpful! Joe even called me the next day to make sure I was enjoying the car and all my questions were answered. More
by Ava
Employees Worked With
Joe Arrasmith
December 02, 2021
The experience that I had at Byers was excellent. Mel went above and beyond to help get me into my XC40 and I couldn't be happier. Mel has continued to check regarding my experience and my satisfaction w went above and beyond to help get me into my XC40 and I couldn't be happier. Mel has continued to check regarding my experience and my satisfaction with my car. I absolutely love my new car and would recommend Byers and Mel to anyone I know looking for a new or used Volvo! More
by Veronica
Employees Worked With
Melisa Cipituca, Chad Isaacs
November 29, 2021
I am glad I am back into a Volvo XC90T6 Momentum. My 2008 XC90 with over 232000 miles is still going strong thanks to Byers Volvo service dept and Bob for always taking care of my car and not advantage. I wo XC90 with over 232000 miles is still going strong thanks to Byers Volvo service dept and Bob for always taking care of my car and not advantage. I would not be buying another Volvo if not for him and my for love Volvos! I truly trust him! Melisa knew what I wanted and made it happen! Sales Manger made a point to say hello as ask if everything was okay. Which I think is great! Thanks Byers Volvo! I will always refer! 😊🥰 More
by Nagarrabrant
Employees Worked With
Melisa and Chad
November 12, 2021
Courtney had everything ready to go, making it super easy to check out the car we wanted, get all our questions answered, and make a good deal. A+ car-buying experience. Thanks! to check out the car we wanted, get all our questions answered, and make a good deal. A+ car-buying experience. Thanks! More
by David L.
Employees Worked With
Courtney, Mark
August 31, 2021
I have enjoyed my experiences with Byers Volvo since 2013. Our purchased vehicles have been very reliable and the service department has provided us with informative and detailed feedback and service. 2013. Our purchased vehicles have been very reliable and the service department has provided us with informative and detailed feedback and service. More
by Jan
Employees Worked With
Ralph Marcum
August 13, 2021
Prior to this purchase I would have given Byers Volvo a five. I have been dealing with Byers Volvo since the mid-1980s and have always had an excellent experience. I have always purchased new cars but this five. I have been dealing with Byers Volvo since the mid-1980s and have always had an excellent experience. I have always purchased new cars but this is my first experience with a used car. My timing was poor as the person in charge of used cars was on vacation. It shouldn’t have made a difference but maybe it did. I was on a very short time frame as my car has been totaled and the insurance company gave me a deadline. I had done my research online and only wanted to look at two cars on the Byers lot. I dealt with a young lady who really couldn’t answer my questions but handled my test drive. She told me she would find out the answers to my questions and email me. I still don’t have those answers or an email. I chose a car and told her I would be back in two days to pick it up and in the meantime would expect an email. When I went back two days later I still had no answers. When the sales person (different than the person I had talked with two days prior) handed me the keys I was quite surprised to find out that there was only one set of keys for the car. Who sells a car with only one set of keys? He told me I could buy a new set for $400! I paid cash for the car and they seemed almost upset that I didn’t have a trade-in. I felt like the finance guy was condescending because I’m a woman. When all of the transaction was completed I went out to get in my car and it had obviously been washed and the tires have been cleaned. I got inside and familiarized myself with enough of the dashboard to drive home. When I arrived home, I looked everything over and realized how filthy the car was on the inside: greasy fingerprints on the glove box, dirt all over the leather, dried food and liquids on the leather, dried up drinks in the cupholders, dog hair on the black rugs and seat backs, food between seats and under seats, candy wrappers and other trash under seats. The black rubber mats had been put in the front seat and the second seat but the third seat rubber mat was folded and thrown in the very back along with some kind of waxy paper that looked like it had come off stickers or some thing from the car. Oh, and I paid $20,000 plus for the car and they send me home with a quarter tank of gas. That’s never happened before. Whether I bought a used car or a brand new car I’ve always gone home from the dealership with a full tank of gas. My children think I should’ve returned to the dealership and asked them to detail the car but instead I did it. Especially in this day and age of Covid I was not comfortable with such a dirty car. I will think twice before dealing with Byers Volvo used cars again. More
by Granny5
Employees Worked With
Yahaira, Courtney, Mike
August 04, 2021
Excellent dealership, amazing salesperson, Melisa Cipituca! She made our purchase concise, helpful and expedient. The follow up process was perfect. Very nice dealership and employees! Cipituca! She made our purchase concise, helpful and expedient. The follow up process was perfect. Very nice dealership and employees! More
by Connie B.
Employees Worked With
Melisa Cipiruca
