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Byers Volvo Cars

Columbus, OH

4.9
262 Reviews
Byers is family owned and operated and has been service Central Ohio in the transportation industry since 1897!
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301 N Hamilton Rd

Columbus, OH

43213

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Showing 262 reviews

August 16, 2023

My experience with Joe Arrasmith and Byers Volvo was fantastic. They made purchasing my new car quick and easy. One of the best car buying experiences I’ve ever had. More

by Emackey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Arrasmith
Aug 16, 2023 -

Byers Volvo Cars responded

Thank you for taking the time to review your experience at Byers Volvo, and we're thrilled that it was so positive! We strive to provide exemplary customer service and create a pleasant car-buying experience for our customers. We're especially pleased to see that Joe provided you with an impressive level of service and made the process straightforward and efficient. We appreciate your kind words!

July 20, 2023

Horrible customer service. 2017 Volvo XC90. only 100,000 miles. charged me $5000 to fix engine...a few weeks later they claim the engine blew up. told me car is worth $500 n More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
tom beard
Jul 24, 2023 -

Byers Volvo Cars responded

Thank you for taking the time to review Byers Volvo, Jim. I'm sorry to hear about your experience with us and that your engine required repair work. It is never our intention to cause distress or frustration for our customers - we take feedback from our customers very seriously and aim for the best possible customer service throughout every interaction. We will forward your concerns about your experience with us and investigate further. If there is anything else we can do to improve your visit or assist you in any way, please contact us and a member of our team will be happy to chat to you further.

June 05, 2023

Dustin made it a breeze. Excellent experience 5 stars start to finish. Love my xc90 More

by Jtw12
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dustin
Jun 06, 2023 -

Byers Volvo Cars responded

Thank you for the kind words regarding your experience, Justin! We are thrilled that you love your new Volvo XC90 and appreciate it when our customers take the time to review their experiences with us. Dustin does an outstanding job providing stellar customer service and we couldn't be more proud to have him on our team! We look forward to assisting you for all of your automotive needs in the future.

June 02, 2023

Chris G. was very helpful in our making the choice of which model and was very helpful with pricing and financing details. Chad I. was also helpful in explai More

by debsfamily101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Chad
Jun 02, 2023 -

Byers Volvo Cars responded

Thank you for taking the time to write a review about your experience at Byers Volvo! We appreciate your high rating and kind words. We are glad to hear that Chris and Chad were both able to help you make an informed decision when choosing the right model for you, as well as provide detailed explanation of the sales details, warranty options, and competitive financing offers. I will be sure to pass along your praises to them both. At Byers Volvo we strive to give our customers a great shopping experience without any pressure sales tactics. It's wonderful that these efforts made your process comfortable during each step. We hope that your ongoing experience with us will continue to uphold these standards. Thank you for the 5 stars and recommending Byers Volvo!

May 22, 2023

Dustin was great to work with, making the buying process easy. I walked away with the car I wanted at a reasonable price. Dustin was able to get me better financing than what I what I got from my credit u More

by kwoolum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Stygler
May 23, 2023 -

Byers Volvo Cars responded

Thank you for your loyalty to Byers Volvo and for taking the time to leave your review. We are delighted to hear that you had a good experience while working with Dustin and that we were able to offer you competitive financing options. We understand the process of purchasing a new car can be challenging which is why we strive to make it as simple, stress-free and rewarding as possible. We appreciate the 5 stars! Thank you again and we look forward to welcoming you back in the future.

May 15, 2023

Dustin and Chad were a delight to work with from beginning to end. They were able to meet our needs with an excellent vehicle and cost was appropriate. More

by andrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin, Chad
May 17, 2023 -

Byers Volvo Cars responded

Hi Andrea, thank you for choosing Byers Volvo to purchase your new vehicle! We appreciate your business and are thankful for your review.

April 22, 2023

Dustin and Mark made the experience frictionless and enjoyable! They are the best in the business. More

by robertgovekar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin and Mark
Apr 25, 2023 -

Byers Volvo Cars responded

Hi, thank you for choosing Byers Volvo to help with your vehicle needs! We appreciate your business and are thankful for your review.

April 13, 2023

This is my second Volvo from this dealership and I have always been treated well and taken care of. Had a blast buying my second car from Dustin. More

by careyrner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Styglar
Apr 14, 2023 -

Byers Volvo Cars responded

Hi, thank you for choosing Byers Volvo to purchase your new vehicle! We appreciate your business and are thankful for your review.

April 06, 2023

The sales people were friendly, informative, and respectful. Mark was funny and easy to work with. Ralph responded quickly to my email even though it was after hours. Great experience! More

by Kath
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Marcum, Mark
Apr 07, 2023 -

Byers Volvo Cars responded

Hi Kath, thank you for choosing Byers Volvo to purchase your new vehicle! We appreciate your business and are thankful for your review.

April 06, 2023

They listen and work with your needs! Dustin kept on dealing to make it possible for me to get a new car! Everyone worked together to make our purchase happen! Thank you ! More

by lmratkey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin and Mark
Apr 07, 2023 -

Byers Volvo Cars responded

Hi, thank you for choosing Byers Volvo to purchase your new vehicle! We appreciate your business and are thankful for your review.

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