Byers Volkswagen

Second experience dealing with Byers Imports. I take my VW and have always been helped with a smile by Mandy. So very friendly and helpful and quick with the service. VW and have always been helped with a smile by Mandy. So very friendly and helpful and quick with the service. More

I just leased my second Eos through Byers Volkswagen. As always, they were great to work with and I couldn’t be more pleased with my new car. I really appreciate the opportunity to work with a salesman who always, they were great to work with and I couldn’t be more pleased with my new car. I really appreciate the opportunity to work with a salesman who knows me and my tastes so well. When it comes to helping me pick out just the right car, he always gets it right the first time. I like how they work in the customer’s best interest, make sure you're comfortable with the process, and never put any pressure on a sale. Some people dread the whole process of buying or leasing a new car, but not me. It always feels more like a social call… which is why Byers Volkswagen and Lonnie Tibbs sold me 3 cars in a row - so far. I’ll definitely come back to them every time. More

Went in to purchase a new vehicle and tried to get the lowest price around (like any smart consumer). Was treated like a child and the salesman was not friendly at all. Talked with several other people, lowest price around (like any smart consumer). Was treated like a child and the salesman was not friendly at all. Talked with several other people, they have had similar situations. Was not given an actual price on the vehicle but was told to "do the math" for myself. Told the salesman that I found the same model at a different dealer for a cheaper price and his sales pitch to me was that since I lived on the east side of Columbus I needed take pride in that and to buy from the east side. Since when is Columbus divided? The salesman was very unprofessional and didn't seem to want to sell a vehicle to me. I went to another Volkswagen dealership and was treated with respect, so much that I bought that vehicle right then and there from them. I will never go back to byers imports and will encourage others to do the same. Jack More