Byers Volkswagen
Columbus, OH
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Love Byers Second VW through Byers and love the cars and experience with Byers and Don! It is a very friendly dealership and we leave feeling like we got a great Second VW through Byers and love the cars and experience with Byers and Don! It is a very friendly dealership and we leave feeling like we got a great deal! More
Customer Service Nate was very easy to work with and patient. I would recommend him to anyone looking to buy/lease a car. I look forward to working with him in the f Nate was very easy to work with and patient. I would recommend him to anyone looking to buy/lease a car. I look forward to working with him in the future. More
Proud Customer! My experience was great! This is my 3rd new vehicle from Byers and I am sure it won't be my last. Great Customer service is Everything! Mr. Don Moss's My experience was great! This is my 3rd new vehicle from Byers and I am sure it won't be my last. Great Customer service is Everything! Mr. Don Moss's services were outstanding! He went over and beyond to make sure I left with the vehicle I wanted with all the options and ensuring I was a happy customer. More
Effortless Why.... >Because test driving weeks before my purchase date was quick & easy and didn't feel pressured to purchase the day I test drove the car. >My Why.... >Because test driving weeks before my purchase date was quick & easy and didn't feel pressured to purchase the day I test drove the car. >My phone did NOT ring every single day after my test drive to ask me when I wanted to come purchase the car. >When I did decide to drive the 45min drive to Byers dealership to purchase my 2018 R-Line VW Atlas, the process was quick & easy!!!! > We did NOT go "in circles" over the cost. I said what I wanted...they told me what they could do & we actually met in the middle of what we both wanted! SIMPLE =) > Don was Amazing! The type of man you feel like you have been friends with for years!! > I LOVE my new car and I LOVED the experience! Actually decided to lease the Atlas...so I will 100% be back to Byers in the future!! More
Lauren at Byers VW rocks!! Lauren was very thorough in showing all the options on vehicles. She worked to get me the best deal. Very friendly, not pushy, enjoyed the experienc Lauren was very thorough in showing all the options on vehicles. She worked to get me the best deal. Very friendly, not pushy, enjoyed the experience. Love my Atlas! More
"Awesome Experience" Thank you Sean McKinney for making a hard decision so easy. We appreciate your honesty and awesome customer service. We love our Jetta and have refe Thank you Sean McKinney for making a hard decision so easy. We appreciate your honesty and awesome customer service. We love our Jetta and have referred our friends to come see you at Byers! We will be back! More
Amazing experience! Sean was very helpful durning the process on selecting and buying a car. He was very attentive to my needs and took time to explain everything to me. Sean was very helpful durning the process on selecting and buying a car. He was very attentive to my needs and took time to explain everything to me. I left with my new car feeling great and I also brag about my experience at Byers and Sean! Keep up the great work! More
"they will return my call at their earliest convenience" Called the parts counter to see if they had some rain guards I could buy for my 2016 Passat. Rang a few times then I get the answering machine with th Called the parts counter to see if they had some rain guards I could buy for my 2016 Passat. Rang a few times then I get the answering machine with the aforementioned message. Well, what about MY CONVENIENCE!? I work two jobs, go to school and have two kids. I shouldn't have to leave a message and wait for a call back (most likely to get told they don't even stock what I'm looking for!). Glad I didn't buy my new Passat here if this is their idea of customer service. More
Customer focused, service oriented, treats you like family! I have purchased three vehicles from Byers Imports. Their service is first class and the sales staff goes above and beyond to assist customers! My w I have purchased three vehicles from Byers Imports. Their service is first class and the sales staff goes above and beyond to assist customers! My wife and I felt confident in our purchase of a Golf Sport Wagon and have received numerous follow up messages from Jim and Sean to ensure our satisfaction. The service department always goes the extra mile. Financing with Shane and JT was simple and all of the details in fine print were explained in a way that was very easy to understand. We are lifelong customers of Byers Imports and refer anyone we know to the dealership with complete confidence! More