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Byers Volkswagen
Columbus, OH
83 Reviews
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Showing 83 reviews
December 12, 2019
Service department was excellent. I was there to have some recalls looked at but I wanted some other services added on and they obliged without hesitation. Sometimes on a Saturday- you can get excuses n some recalls looked at but I wanted some other services added on and they obliged without hesitation. Sometimes on a Saturday- you can get excuses not to take on more work because small crew or shorter hours but they did what I requested. More
by Magoo1965
October 06, 2019
Byers Imports - Great VW Service Byers Imports does a great job of scheduling my service when I want it done. The waiting area is outstanding - very clean and welcoming. I like to get Byers Imports does a great job of scheduling my service when I want it done. The waiting area is outstanding - very clean and welcoming. I like to get work done while I wait and they have excellent Wifi and nice cubicle-like spaces in which to work. The work is always performed in the minimum time and all the employees are friendly and helpful. I highly recommend it. More
by Ozzie
August 22, 2019
Jetta purchase Super quick and easy buying and finance process. Rachel in finance and Andrew in sales were great. Easiest car purchase I have ever made hands down. Super quick and easy buying and finance process. Rachel in finance and Andrew in sales were great. Easiest car purchase I have ever made hands down. More
by Jd
August 13, 2019
Very Easy Purchase They quoted us a good price over the internet, had everything ready to go when we got there, and gave us a fair price on our trade in. Brian Snow had They quoted us a good price over the internet, had everything ready to go when we got there, and gave us a fair price on our trade in. Brian Snow had us out the door in 2 hours! More
by Nikki1000
July 17, 2019
Dismissive, unhelpful staff The staff’s efforts are the definition of bare minimum. They are the “experts” yet when you bring your car in for an unknown issue they will tell you The staff’s efforts are the definition of bare minimum. They are the “experts” yet when you bring your car in for an unknown issue they will tell you that’s just the way things are or that they can’t help you if you don’t know what the issue is. They take their grand old time figuring things out and will act very dismissive of you if you don’t fully understand your car and the issues it has, like it’s not their job. While the process of buying my vehicle was very pleasant, the service department alone makes me reluctant to come back to this dealer ever again. More
by jm2000
October 04, 2018
Vw purchase Lauren Davis was great. We found the car we wanted at the best price and we’re able to get the car that evening. We wiil recommend this dealership. Lauren Davis was great. We found the car we wanted at the best price and we’re able to get the car that evening. We wiil recommend this dealership. More
by VWlover
Employees Worked With
Lauren Davis
September 24, 2018
Great Experience As a first time car buyer, Lauren made it easy for me to pick out the car I wanted without any pressure. She was very friendly and knowledgable and t As a first time car buyer, Lauren made it easy for me to pick out the car I wanted without any pressure. She was very friendly and knowledgable and took the time to make sure I was familiar with the car and its features before I took it off the lot. She also took the time to run up different payment plans until we found one that worked best for my budget. Great experience. More
by JasonG
Employees Worked With
Lauren Davis
September 12, 2018
Amazing experience Paul Sresthadatta was an amazing salesperson who really took the time to truly understand my wants/needs and help me get to a comfortable price point. Paul Sresthadatta was an amazing salesperson who really took the time to truly understand my wants/needs and help me get to a comfortable price point. He exceeded my expectations and went above and beyond his job duties to make me feel like not only a valued customer, but also a friend. I would recommend Byers VW to anyone! More
by msprosty
September 10, 2018
New Tiguan Sean McKinney was an excellent person to deal with. I called the day before to tell him I wanted to trade in my VW Passat for a Tiguan. I went the nex Sean McKinney was an excellent person to deal with. I called the day before to tell him I wanted to trade in my VW Passat for a Tiguan. I went the next morning and we talked through options and I left with a great deal and a fun new VW. More
by julieemchbecker
Employees Worked With
Sean McKinney
September 06, 2018
Relaxed, easy experience. Great customer service. I knew exactly what I wanted, and Sean was great at dealing over email, saving me a trip to the far side of the city. Their pricing was fair and upfro I knew exactly what I wanted, and Sean was great at dealing over email, saving me a trip to the far side of the city. Their pricing was fair and upfront, and I especially appreciated dealing on purchase price and not monthly payment. Trade-in was valued slightly above what I was hoping for; all in all, the easiest, most hassle-free, lowest pressure car purchase I've ever had. Even once the deal was done, Finance didn't push all the extra's too hard. Also of note - the car was super clean, and well-detailed when I picked it up. Not a single paint swirly, which is pretty amazing - Far superior to my last, more expensive car. More
by mk75gti
