Byers Volkswagen

My car was serviced quickly and efficiently to replace a lightbulb. The waiting area was clean not crowded and I felt safe having the service completed. lightbulb. The waiting area was clean not crowded and I felt safe having the service completed. More

Very helpful and considerate during the COVID19 pandemic. We got exactly the car we wanted at a price we can afford. They brought a car to our house to test drive and came with all the safety precautions we We got exactly the car we wanted at a price we can afford. They brought a car to our house to test drive and came with all the safety precautions we could ask for. Fantastic service. Would highly recommend. More

Jeremy, provided great customer service 💯. From beginning to end. Good idea to text customers while they wait. No back and forth, sit and enjoy the coffee... beginning to end. Good idea to text customers while they wait. No back and forth, sit and enjoy the coffee... More

They disallow Video streaming services on their Wifi and They disallowed video streaming services such as Netflix and block their competitors websites on their Wi-Fi network. There are much better places to They disallowed video streaming services such as Netflix and block their competitors websites on their Wi-Fi network. There are much better places to have your car serviced, particularly if you are traveling with kids. Germain VW is much more welcoming, for example, and they have free snacks. I asked twice for the express service and was charged for something else on two different occasions. This is equivalent to theft by deception. More

During the pandemic when I didn’t want to go to the dealership, I asked if someone could come pick up my car and take in for service. And they did! What wonderful service! I am most grateful to this dealership, I asked if someone could come pick up my car and take in for service. And they did! What wonderful service! I am most grateful to this dealership for going above and beyond. More

Byers VW staff is great to work with. Kept me informed by text and phone. They were always courteous. Took good care of my 2008 beetle. text and phone. They were always courteous. Took good care of my 2008 beetle. More

Sean made the car buying process easy and painless! This was my second time getting a car from Sean at Byers Imports. Last time I leased a Volkswagen, this time I purchased a Subaru. Sean was very acc This was my second time getting a car from Sean at Byers Imports. Last time I leased a Volkswagen, this time I purchased a Subaru. Sean was very accommodating and was willing to work with me how it was best for me. Due to the timing (it was during the COVID-19 pandemic) I wanted to be physically in the dealership for as little time as possible. Sean made it happen. We handled most of the deal through email and text so when I arrived, all I had to do was turn in my old keys, sign a few things and I was off. Sean even followed up several days later to insure I was loving my new Subaru, which I am! I was also highly impressed by the measures this dealership is taking to keep their customers and employees safe during all of this. They had just "fogged" the night before with a antibacterial/ antiviral fog in the entire building. They also had the door open for us when we walked in, provided sanitized pens and gave us gloves to us. We signed on an iPad that only we touched while the Finance Manager worked from a computer. Everyone also kept their distance of at least 6 ft to insure social distancing. All in all, it was a safe, painless experience, we got an awesome car and feel that we also got a great deal. I couldn't recommend them enough! More