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Byers Toyota - Service Center

Delaware, OH

4.5
1,288 Reviews

1,288 Reviews of Byers Toyota - Service Center

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June 24, 2018

Oil change is to expensive and to rotate tires was 100 dollars total no reason it should be that much. It was 50 some dollars I guess once warranty is up they j More

by KEARNS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We will take a look at our pricing to see if we can make some changes!

June 23, 2018

Excellent customer service Tara is always a pleasure to work with. We will continue to buy here and have our vehicles serviced here because of her outstanding customer service. More

by Beth N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jul 18, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

June 22, 2018

They always do a fantastic job. We deal there because of Josh and Tara in the service department and our salesman Bill Smith. They continuing keeping back. ,When we get ready to buy More

by Buckeye7379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Jul 18, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

June 22, 2018

Some times it's the obvious The car wouldn't start. I bought new battery. It died. Technician figured out the dome light was as left on. Grandson probably did it. More

by JAORAHOOD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Kofron
Jul 18, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

June 21, 2018

Small complaint Overall my experience is very positive. My only complaint and it is a very small one is I’ve asked that when the new sticker is put on the window they More

by LFS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We will make sure this does not happen again!

June 21, 2018

Great Team !!! In on time , correct work completed , out on time , explains everything , dont let up !!! Continued good customer realtions is difficult at best, than More

by TADILLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Jul 18, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

June 20, 2018

Great Service In for a 20,000 checkup and found oil leak. Advised it would be three plus days and they would provide a car rental which they did and promised at no More

by BFRACO1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady that was working cashier was very very helpful. , Pam Bishop
Jul 18, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

June 19, 2018

Great service Byers toyota service area is top notch in every way. Nice waiting area with TV and coffee. Very friendly service as soon as you arrive and when you ch More

by JMCONDIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

June 14, 2018

Wait time was great 30 minutes All employees are wonderful in service dept Tony helped me that day and he was great.All the employees are great at the service desk I have worked wit More

by RCPJCOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tara Farmer
Jun 14, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

June 13, 2018

Return service When we purchased our 2017 Highlander, we had a good experience with the sales department; however warranty repair is a far different story! This is More

by happilyretired
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dan Kelley
Jun 14, 2018 -

Byers Toyota responded

We are sorry to hear that our service department was unable to provide an exceptional experience for you. We strive to make sure all vehicles we service on the road safely and sound. Your safety is our number one priority, and we will continue to strive to ensure that as our main goal. We stand behind the vehicles and we ask that if you have any questions or concerns that you please give us a call!

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