Byers Toyota - Service Center

Went the extra mile Came in for an oil change and as usual, they checked my vehicle over. While waiting in the lobby, the service advisor came in to report that there wa Came in for an oil change and as usual, they checked my vehicle over. While waiting in the lobby, the service advisor came in to report that there was a problem with an axle seal. This was a $300+ repair. The service advisor noted that my vehicle had an extended warranty and made the necessary calls to have this repair covered by the warranty. To be honest, I forgot I even had any warranty left! So I really appreciate the efforts of the service advisor. Walked out and paid just the cost of the oil change. More

Tara is the reason we deal with Byers and not a dealer close Tara has always been able to help get everything we needed done. We will continue to come to Byers Delaware because of people like Tara. Thank you Tar Tara has always been able to help get everything we needed done. We will continue to come to Byers Delaware because of people like Tara. Thank you Tara. More

1st Service Visit! With very little notice, Tara and the Service Team at Byers fit my 2012 Tundra in for a 60K service. From the minute I pulled up to the service door With very little notice, Tara and the Service Team at Byers fit my 2012 Tundra in for a 60K service. From the minute I pulled up to the service door I felt taken care of. Josh greated me for the intake and Tara took it from there. A part needed to be ordered and Tara called within a day or two to let me know it had arrived. Great follow up! (Which isn't always the norm at other dealerships). All in all... an excellent service experience! More

Happy customer I had a concern about my car. I was advised about the concern. The part was ordered and I was told what the cost would be. I had a concern about my car. I was advised about the concern. The part was ordered and I was told what the cost would be. More

Always great We switched from having our car service done at Tansky to here a couple years ago and never looked back. They are much more friendly here. We switched from having our car service done at Tansky to here a couple years ago and never looked back. They are much more friendly here. More

Always Top Notch Service I have gotten my RAV4 serviced at Byers since I bought it from them new. They are always thorough and explain what service is needed. The estimate for I have gotten my RAV4 serviced at Byers since I bought it from them new. They are always thorough and explain what service is needed. The estimate for the service was actually higher than the actual cost. A free car wash too. WOW! The staff is first class and treat you like they are glad you are there. The waiting room is spotless with plenty of comfortable seating. To make your wait better, they have complimentary coffee and hot chocolate and free WIFI. I am a thoroughly satisfied customer and always drive away knowing my car is good to go. I will never go anywhere else. Also, if I ever choose to buy another car, this is the place is will come to. More

Fast, professional auto service Tara was my service rep, and she greeted me promptly, confirmed the reasons for my visit and asked if I had any other concerns. The service took about Tara was my service rep, and she greeted me promptly, confirmed the reasons for my visit and asked if I had any other concerns. The service took about an hour and my car had a clean bill of health. Best car I've ever owned and best dealer I've ever dealt with. Thanks, Byers Toyota! More

Great Service - Service Department I was scheduled for an oil change, tire rotation and inspection. But when I arrived, Gynnae let me know that I actually didn't need the oil change ye I was scheduled for an oil change, tire rotation and inspection. But when I arrived, Gynnae let me know that I actually didn't need the oil change yet, as the synthetic oil is good for at least a year or 10,000 miles, of which neither had occurred. My tires still needed to be rotated, so she had that done, along with the inspection and honored my coupon with a small discount, as the amount was much less than the full service with the oil change. To top it off she returned a sparkly clean car! Superb service, wonderful attitude. Customer service at its best! Thank you, as that is a rarity these days! On a separate note, Phil also helped me discuss options on my lease while I waited and he was extremely helpful and friendly as well! They will have a customer for life! More

Great Job. Very professional and accommodating. Great job. Very professional and accommodating. Great service, they remembered me. Didn't try to cross sell me. Washed my car. Happy to return again Great job. Very professional and accommodating. Great service, they remembered me. Didn't try to cross sell me. Washed my car. Happy to return again More