1,287 Reviews of Byers Toyota - Service Center
great work by the staff We were impressed with the staff at Byers Toyota, particularly Gynnae. She kept us informed about the progress of the truck and additional work that n We were impressed with the staff at Byers Toyota, particularly Gynnae. She kept us informed about the progress of the truck and additional work that needed to be done. More
Towing wiring Got me right in to solve an issue I was having with my towing wiring connector . Really helped me out as I had to tow a boat up to Huron, OH Aweso Got me right in to solve an issue I was having with my towing wiring connector . Really helped me out as I had to tow a boat up to Huron, OH Awesome service department! More
Josh is the best I had a problem where my bumper was partially pulled out and the clips that hold up the splash guard were broken. I was in a panic. Josh took care o I had a problem where my bumper was partially pulled out and the clips that hold up the splash guard were broken. I was in a panic. Josh took care of it to the best of his ability and got me and my car back on the road. He is an asset to the service staff. I always am well taken care of at Byers! More
Stellar service representatives. Byers provides exceptional service with outstanding customer relations. Confident all service related issues are carefully addressed. Gunnar Britton Byers provides exceptional service with outstanding customer relations. Confident all service related issues are carefully addressed. Gunnar Britton always greets me with a smile. She is one of the reasons the service department runs so well. More
Friendly, reasonable, and knowledgeable service staff. I purchased a used Toyota Camry from Byers about four months ago, and unfortunately had to replace tires and a battery within that time. While I was n I purchased a used Toyota Camry from Byers about four months ago, and unfortunately had to replace tires and a battery within that time. While I was not happy about that, working with Daniel and Tara on these issues was easy and reassuring. They listened to my experience and worked with me to resolve the problems. Daniel gave me a free alignment with my tires, and Tara gave a new battery at no cost. While my sales experience at Byers was disappointing, I have nothing but exceptional regard for the service team there. I have no doubt that the rest of the service team is as dedicated, reasonable, and friendly as Tara and Daniel. More
We got you , Tim . The interior on 2018 Camery XSE V6 . A $38,000.00 + vehicle . Was coming apart at the seams . No , really the stitching; In my brand new Cockpit red The interior on 2018 Camery XSE V6 . A $38,000.00 + vehicle . Was coming apart at the seams . No , really the stitching; In my brand new Cockpit red interior was coming undone. Also there was another issue with the sound of the stereo. ( there's a lot of rattling ) due to the on board child carseat anchors . Toyota was thoughtful in the offering of them . But , the covers on them greatly reduce the sound quality when you turn up your favorite music. When it comes on .also , as it were when all the excitement was over attributed to the end of sale paperwork to be completed. The service department & the rest of the dealers were gone . I received a VERY MINIMAL PDI detail and my front plate assembly was not attached . The ( front and rear are required in OH.) So for two months I've been driving this car with these issues. To the point now ..timing will allow me to seek remedy june 22 . So i call Byers . they say , what's the problem ? I unload the ton of issues .i'm having with this vehicle. ( these are just to set the mark ) anyway , Tara the absolutely greatest associate ever listens to every single word before she would eventually respond with " WE definitely don't want you to be this disappointed or dissatisfied after such an costly investment. So ,you just bring it to ME . ...i'll make sure everything is taken care of to your complete satisfaction. " Don't you worry......." WE GOT YOU ,TIM " More
Review of Service The staff and the service were excellent! We have purchased several cars from Byers Toyota of Delaware with nothing but wonderful experiences due to The staff and the service were excellent! We have purchased several cars from Byers Toyota of Delaware with nothing but wonderful experiences due to the most fantastic sales team, and the service on these vehicles has been done with utmost concern and care from the service staff. Josh Lewis, YOU ROCK! More
Best place to buy from. Great staff and an exceptional business has a very clean atmosphere. I have purchased two vehicles from them so far. I highly recommend if your lookin Great staff and an exceptional business has a very clean atmosphere. I have purchased two vehicles from them so far. I highly recommend if your looking to purchase a new or used vehicle to stop ther first. More
Poor communication I returned the morning in after service because of issues and needed to be out in one hour. After the hour my car had not even been looked at. The cal I returned the morning in after service because of issues and needed to be out in one hour. After the hour my car had not even been looked at. The called for the car but as I stood in the parking lot the mechanics drove past me, clearly checking the car. We had major communication gaps which is not typical at this location. More
Oil change is to expensive and to rotate tires was 100 dollars total no reason it should be that much. It was 50 some dollars I guess once warranty is up they j is to expensive and to rotate tires was 100 dollars total no reason it should be that much. It was 50 some dollars I guess once warranty is up they jack up the price More