Byers Toyota - Service Center

Wait time was great 30 minutes All employees are wonderful in service dept Tony helped me that day and he was great.All the employees are great at the service desk I have worked wit All employees are wonderful in service dept Tony helped me that day and he was great.All the employees are great at the service desk I have worked with multiple employee over the years and was always treated very very well they made me feel like family, More

Return service When we purchased our 2017 Highlander, we had a good experience with the sales department; however warranty repair is a far different story! This is When we purchased our 2017 Highlander, we had a good experience with the sales department; however warranty repair is a far different story! This is the second time I had to return for the same issue. Both times I felt as though the priority of the service department was to make sure that I knew that this may be my problem and may not be covered by warranty. Of course it was a Toyota issue and a part had to be ordered. I now live in fear that this same issue could occur again and I would again have to encounter the service person! Never had any issues when I drove Hondas for many years! More

Very professional, thorough and quick! Tony Routt ALWAYS been professional, courteous and I trust him with my vehicles. Having trust to me is the most important aspect of having your vehic Tony Routt ALWAYS been professional, courteous and I trust him with my vehicles. Having trust to me is the most important aspect of having your vehicles serviced. I would also like to call out Tara Farmer as with 3 vehicles, both have handled the servicing of my vehicles. They are both like family to me. I always have a great time when I bring my vehicles in because I know I will have an opportunity to see both Tara & Tony. They are super people and like I said, they are like family to me. I don't have a worry in the world because I know they will ALWAYS recommend what is best for my vehicles. More

1st service after sales The service member came up and already had notes prepared that he knew who I was and what I was there for. Let’s the keys and the service was done on The service member came up and already had notes prepared that he knew who I was and what I was there for. Let’s the keys and the service was done on time. Efficient use of data to enhance customer experience. More

Underwhelming The last 2 times I’ve been in for service, I have been offered a car wash by the service advisor. Both times I answered yes please. Both times the c The last 2 times I’ve been in for service, I have been offered a car wash by the service advisor. Both times I answered yes please. Both times the car hasn’t been washed. I’m not sure where the disconnect is but it doesn’t instill confidence that my car is getting the service I’ve come in for if I can’t even get the car wash I’ve been promised. More

The usual outstanding service from beginning to end Oustanding service done right the first time and genuine Toyota parts is why I have Byers to service all of my Toyota and Lexus vehicles! Oustanding service done right the first time and genuine Toyota parts is why I have Byers to service all of my Toyota and Lexus vehicles! More

service This is one of the VERY FEW times that I didn't have to return to the dealership, because they didn't reset the maintenance warning. Thank you - this This is one of the VERY FEW times that I didn't have to return to the dealership, because they didn't reset the maintenance warning. Thank you - this saved me a 80 minute round trip. More

Love Byers Service Dept. Service reps are ALWAYS courteous, through, and efficient. We own a Toyota and a GMC and are now having both cars serviced here due to our past exper Service reps are ALWAYS courteous, through, and efficient. We own a Toyota and a GMC and are now having both cars serviced here due to our past experiences with the Byers Service Team. More

Fast and easy Great costumer service and fair price nothing like knowing you and your vehicle will be well cared for. Got a complementary car wash which was a great Great costumer service and fair price nothing like knowing you and your vehicle will be well cared for. Got a complementary car wash which was a great touch to the already aweosme costumer service. More

Quick 5000 mike service 5,000 mile service was performed on my new 2018 Avalon. Estimated time was 45 minutes but was completed and on the road in about 30 minutes. 5,000 mile service was performed on my new 2018 Avalon. Estimated time was 45 minutes but was completed and on the road in about 30 minutes. More